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InterContinental The Willard Washington D.C. Reviews

InterContinental The Willard Washington D.C.

InterContinental The Willard Washington D.C.

Washington, DC
4.6 out of 5 rating, 46 reviews
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Reviews

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    Julianna Sent on 01/07/2025
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    Perfect Day Thanks to The Willard (& Staff!)

    Where do I begin? Michael and his team at The Willard went above and beyond to make our entire wedding process - from planning to wedding day itself - so incredibly wonderful. Working with the Willard was a dream, and our guests cannot stop talking about how spectacular the event was. We had a pretty large wedding (250 guests) but The Willard made sure everything went smoothly and seamlessly while still feeling intimate. Our guests particularly enjoyed being able to enjoy so much of the hotel as part of the event, with Cocktail hour being in The Willard Room and the reception in The Ballroom. We also had a December wedding, so our guests (and us) LOVED the Holiday...
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    Ellie Sent on 02/10/2020
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    Real Life Fairytale at the Willard

    My wedding reception at the Willard was an absolute fairytale. All of our guests have nothing but glowing things to say about the wedding weeks later, which if you know anything about my culture is quite a feat, especially considering the vast majority of our guests had traveled from out of state and some out of country! From the very moment the guests walked into the hotel, they knew they were at an event of a different caliber. The venue is stunning and exudes class, glamour, and a timeless elegance. Long before people walked into the ballroom or cocktail hour space, they were blown away. A large part of the recipe to a great event is great food, great...
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    Wen X. Sent on 02/10/2020
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    Most beautiful venue ever

    I honestly get emotional writing about my wedding at the Willard because it was more beautiful and elegant than I had hoped and imagined it to be and I'm so grateful to the people there for giving me and my husband the most wonderful memories of our lives. From the moment we became their clients, they treated us like honored guests, with so much grace at all steps along the planning process. They were receptive, responsive, very amenable to changes and willing to work with our coordinator with everything from banquet options to to little itty bitty changes on our timeline. On the day of our wedding, my husband and I felt like royalty. Everyone - from the people...
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  • Alison
    Alison Sent on 01/23/2020
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    Phenomenal

    my experience was wonderful. Their venue is magnificent, their service team is A+, our day of coordinator Eun was great and the experience the day of was seamless. This was the best decision I made in planning my wedding.
  • Eleni
    Eleni Sent on 10/15/2019
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    World-Class Service and Ambiance!

    Our wedding reception was held in the Grand Ballroom with 200 guests, the most elegant reception ballroom in DC, in our opinion! My husband and I stayed in the Calvin Coolidge (bridal) suite, which we thought was beautiful, spacious and spectacular! Our cocktail hour was held right outside the ballroom and it was just perfect. Our event coordinator, Eun Kim, worked until the wedding reception was complete. She is very result orientated. She is self-motivated and strives to complete all wedding reception tasks on time. She answered every single one of our questions and is a big-picture thinker. She continually seeks to meet all of your expectations for your big day! She worked tirelessly with our families at the...
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    Aniesha Sent on 09/10/2013
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    Choosing to have our wedding at the Willard Intercontinental Hotel was probably the best decision we made during the planning process. When we initially visited the Willard, we never imagined being able to have our wedding in a place with so much grandeur and history, while staying within our budget. However, Steele Stevenson, the Director of Catering, worked with us and helped us select a room for the ceremony and reception (the Crystal Room) and menu proposal within our budget.

    After the initial meeting, we were then assigned a wedding specialist, Jennifer (Jenny). Jenny was absolutely AMAZING!! We did not have a day-of coordinator, but working with Jenny, we did not need one! She helped us create...
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    Brenda Sent on 08/16/2010
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    We looked at many hotels in the area. You name it; we looked at it. We selected the Willard, because of its history and lovely rooms, and for its food and service. We actually planned to have a small wedding (80 guests), because we love the Crystal Room. They were able to flip the Crystal Room in less than an hour from ceremony to reception, and even though our decor for both were quite detailed (see http://blueskyfilms.com/films/brendaandjonathan/

    Laure was our coordinator/catering manager, and we started working with her more than a year before the event. It was amazing how responsive she was via email and how attentive she was to all our needs. The Willard does not have...
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    Tammy Sent on 05/29/2024
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    Amazing and stress free thanks to Julia and her team! Beautiful and very impressive venue

    My daughter’s wedding reception was at the Willard. From beginning to end they were amazing. Julia( Catering Director) and her team were exceptional and held our hands and guided us through the whole planning process !! It’s a beautiful and historical venue! We would choose it over and over again!
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    Juliana Sent on 02/25/2024
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    An absolute dream thanks to Michael and his staff!

    I would get married here ten times over if I could!! We just had our wedding here in February 2024, we did cocktail hour in the Atrium and then our reception was in the newly renovated Crystal Ballroom (we had approx 105 guests) and it was magical. The drinks and food were high-end and superb (sincerely, the cocktail hour food was delicious and the entree was the best meal I've ever had at a wedding), our cake was delicious and beautifully decorated, and the Crystal Room looks like something out of a movie/a european castle. Also, Michael Deltette was absolutely top-notch to work with--experienced, communicative, detail-oriented, and accommodating; he is a total pro. He went above and beyond to...
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    Steph Sent on 07/23/2022
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    Gorgeous Venue

    The Willard was a wonderful wedding venue, and we could not be happier with our choice to have our special day there. Julia was awesome to work with. She was on top of everything, made sure everything ran smoothly, and to our liking. She made sure that my husband and me had time to actually eat, take moments to ourselves, enjoy our favorite drinks, and feel stress free on the day of our wedding. The Crystal ballroom is absolutely gorgeous. The history of the hotel and elegant decor of the ballroom separates this venue from others in DC. Our guests felt this was the best and most historic venue in DC. The Willard exceeded all expectations. We could not be happier.
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    Jessica Sent on 11/13/2020
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    My dream - the most beautiful intimate wedding!

    We held our small wedding of 25 at the Willard in the Crystal Ballroom. We worked with Eun and she was so accomodating and supportive as our plans changed a few times due to COVID. The evening went so smoothly, the food was delicious (our guests were raving about the scallops!!), room was beautiful and everyone had the most amazing time! The Willard ensured we had the wedding of our dreams in a safe beautiful space! We look forward to having a larger party next year in the same room!

    Would highly recommend the Willard for any events, special dinners, or formal occasions.
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    Linda Sent on 03/28/2020
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    Eun Kim is the best event coordinator ever!

    Thinking back on our wedding reception at the Willard, the first and most important thing that comes to mind is the AMAZING service and hospitality of the staff. Of course, you've seen the photos: the hotel is stunningly gorgeous from the lobby to the ballrooms, guestrooms and everything in between. But when it comes to the big day, what matters most is the people!

    Eun Kim, our event coordinator, was basically an angel sent from wedding planning heaven. She went above and beyond to ensure that we had everything we needed for the best day of our lives! Her warmth, patience and attention to detail was palpable in every interaction leading up to wedding and even afterwards. Her...
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    Katie Sent on 09/20/2018
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    Our wedding ceremony was here 8/18/18. It was BEYOND perfect. Paige made sure everything went completely smoothly and she is an absolute rockstar. From start to finish, the Willard took amazing care of us. No detail was overlooked or forgotten. They are amazing. <3
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    Victoria Sent on 07/24/2018
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    The Willard was the perfect backdrop for our July wedding reception in DC. Kalynne was fantastic and incredibly accommodating leading up to the wedding and was always there to answer any questions or concerns we may have had. We were able to book multiple areas of the hotel to host a cocktail hour and reception. The staff was professional and attentive in making sure everything went seamlessly the day of the wedding. We are so delighted that we chose the Willard for our wedding reception and look forward to going back for anniversaries to remember all the wonderful times we had that night!
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    H Sent on 06/02/2018
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    A wedding at the Willard is, unsurprisingly, a five star experience. Depending on who your coordinator is in the months leading up will determine the responsiveness during the planning phase, but everyone is really professional and client-oriented. What I mean by that is that sometimes it might take a couple of days for certain coordinators to e-mail you back. Within the city, the value is five stars in that it will be extremely expensive, but it will be well worth it for the impressive service and quality. If you are considering venues outside the city, you will most certainly be able to have a nice wedding for much less, but we all know a wedding inside the city and...
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    Alice Sent on 03/23/2018
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    My husband and I had our cocktail hour and wedding reception at the Willard and couldn't imagine a more magical place. We planned our wedding in 6 months and could not have done it without this venue. Paige was our Events Coordinator; she is a lovely person full of enthusiasm and ideas. She could not have been more responsive or patient with our numerous inquiries. Paige and the hotel staff guided our selection of a thoughtful menu and she was the single most important person in ensuring that our wedding day was seamless (she gave us poised suggestions for our wedding ceremony as well, which was at a church). The Willard is a beautiful site at any time, but...
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    Melissa Sent on 09/06/2017
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    My wedding was only 11 days ago and I cannot say enough wonderful things about the Willard and the team there! They were amazing! Although I worked primarily with Greta, Kalynne played a part at the beginning and they were both AMAZING! Every concern, question, etc. was answered quickly and in detail. There were zero surprises with billing, quality of services, or anything else. Not only were they wonderful working within our budget, but they made us feel like we had a $200,000 wedding! Everyone had only the best things to say! I would recommend this venue to anyone who wants to feel like royalty :)
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    Yasmin Sent on 01/01/2017
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    One of the best decisions we have ever made was having our wedding at the Willard. We received the most exceptional service and the entire process was so seamless. We worked with Steele who is extremely kind and knowledgeable. She has such a great eye for detail and went above and beyond to make our day a dream come true for us. We can't thank her and the staff enough for everything that they did. They took care of us from the very beginning and we are so thankful to them. All the small, personal touches (e.g. sending up champagne, chocolate covered strawberries, club sandwiches, and wedding cake to our spectacularly gorgeous suite) did not go unnoticed. The food...
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    Ariana Sent on 11/08/2016
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    The Willard InterContinental was our first choice for a wedding venue and it lived up to our expectations in every way. Our guests travelled from around the world to spend the weekend at this beautiful and historic hotel and were beyond impressed. We had a Friday night dinner in The Nest, and held a 24/7 hospital room in Holmes and Hughes. Throughout the weekend we had the opportunity to host events in each of the different rooms in Peacock Alley, each one more magnificent than the next. We had our first look in The Breezeway, which was private and had great lighting for photos. Our pre-ceremony festivities were held in both the Crystal Room and Peacock Lounge, followed by...
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    User1242758 Sent on 07/15/2013
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    There were few things that were as fun to say during the wedding planning process as the statement "I am getting married at The Willard." It is a Washington institution, rich with history, and it will be sure to impress both local and out of town guests.

    When we were looking for venues in and around the area, my fiance wanted a hotel, and I wanted a historic mansion. In the Willard we were able to get both. All the convenience and amenities of an high-end hotel, with tons of character and charm.

    Christina Canalez was our on-site coordinator, and she really made everything SO easy. We held our ceremony in the Crystal Room (so breath-taking...
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    Ihuoma Sent on 10/14/2012
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    We was supposed to have our 9/8/12 wedding take place at a private estate on Kent Island, but just a few weeks prior to my date we received a letter in the mail from the owners of the venue that our wedding would be cancelled!! I was absolutely devastated!!! With about two weeks before the wedding we had to find a new church, reception venue and hotel for guest. My husband and I called almost every hotel, museum, banquet hall etc in DC and Baltimore but did not have much luck finding a space that could accommodate 300+ people on such short notice. As luck would have it we came across an AMAZING venue that happened to have availability...
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    Rima Sent on 09/05/2009
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    Laure was the person with whom we worked and was absolutely the best fit for us. She paid close attention to detail. We had guests attending who required assistance moving about so Laure planned our location and set up based on their predicted needs (we had zero complaints and felt everyone got to enjoy every moment to the fullest without a struggle). She took copious notes when meeting with us to ensure our day would reflect precisely what WE wanted and she succeeded beyond my wildest imagination! She prepared a detailed plan down to the minute of what would happen when and where and who was in charge of that portion of the event, we could then see the...
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    Jennifer Sent on 09/30/2008
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    Phenomenal venue. Steele Steveson provides personalized service for her brides and grooms and helps you create the wedding day of your dreams - no stress, no fuss, no problems. Highly recommended for brides who don't want a headache coordinating the details.
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    Loren Sent on 08/26/2008
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    FIRST CLASS ESTABLISHMENT!! I would not change one thing from my wedding day. We got married on December 28, 2007 and the hotel was incredibly beautiful. The moment you pulled up in front of the hotel you were surrounded by gorgeous decorations for the holidays. The lobby was adorned with amazing Christmas decorations and trees and the hallways lit up with a beautiful glimmer. Our wedding & reception were held in the Crystal Room. The hotel did an amazing job of setting the wedding ceremony and creating a beautiful, warm, romantic environment. The hotel staff flipped the room in 35 mins for the reception. The room was AMAZING!! We had a beautiful combination of round tables and the biggest...
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    Manjiri Sent on 12/05/2007
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    It was a beautiful location, the food was great and the staff was very helpful and great to work with
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