Firefly Event Company Reviews
Reviews
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Quality of service 4.9 out of 5 rating4.9
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Average response time 4.9 out of 5 rating4.9
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Professionalism 4.9 out of 5 rating4.9
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Value 4.8 out of 5 rating4.8
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Flexibility 4.9 out of 5 rating4.9
Awards
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Kat Sent on 05/27/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Even better than I imagined!
Summer and the Firefly team really made our wedding the best day! I made unique/specific requests throughout the process, and Summer always rolled with my vision, providing opinions and navigating challenges with professionalism. The day of was truly perfect, I didn't lift a finger and the table settings, ceremony music, multiple locations/shuttles, and food all went off without a hitch. I HIGHLY recommend this team. She also counseled me through the potential for rain during an outdoor spring wedding, and while we were lucky not to have it, we were fully prepared for the possibility. -
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Rebecca Sent on 05/01/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Hurricane Helene Wedding-Summer and Firefly saved the day!
I cannot stress enough how fantastic Summer is as a wedding planner AND as a person. We were a Hurricane Helene couple who had to postpone our Asheville wedding from the Fall of 2024 to Spring 2025. We are from out of state, so navigating the storm (literally and figuratively!) presented a challenge.
Firefly was the second vendor we hired, and we found them online. Summer and team helped to connect us with other vendors and to make recommendations, and listened to our preferences every step of the way.
Summer and team are calm under pressure, they navigate multiple personalities/opinions/wants with ease, and they never EVER seemed flustered even after a HURRICANE. Summer even fixed a wedding dress emergency for me--the morning of our wedding. She does it all!
We are just so grateful to have the entire weekend so perfectly executed by Summer and her team. I wholeheartedly recommend their services to any Asheville wedding couples! -
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Ashlyn Sent on 07/05/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect planning with Firefly!
What an amazing experience working with Summer. She has a calming, and thorough professionalism about her. During the planning phases, she was organized and responded quickly to messages. It feels like she’s by your side through it all. Whatever your vision is, she will bring it into existence. And if you’re unsure about some details, she will provide options and talk it through with you. As for the day of, she made it seemless, as if it all came together magically, but it was Summer’s skill that made it happen. She goes above and beyond, and if I could repeat my wedding every weekend like I want to, it would be with Summer as my planner! -
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Jeremy Sent on 12/01/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely Wonderful
Kate Edwards-Baumbach was stellar in everything that was presented to her. Attention to detail... was remarkable.. her communication was even better. She made my bride and I so much more comfortable with the entire event. Her charm was splendid.
Through every moment she was there, even with as much spontaneity as we encountered throughout the entire event and everything leading up to it. She just made everything as smooth as could be expected.
I highly recommend Firefly and more importantly Kate.. for their unmatched services.
6 stars!Firefly Event Company's reply:
Thank you Mandee and Jeremy! I loved working with you both and your wedding was amazing!! Can't imagine a more beautiful day! -
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Sk Eubanks Sent on 06/28/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Impeccable perfection!
Summer was THE ABSOLUTE BEST!! I knew I had nothing to worry about with her as my day of coordinator. Having her come on 60 days out wasn’t what I thought I needed, but ended up being the very thing I needed. She was worth every penny! Her attention to detail and thorough/thoughtful communication were a large part of her paramount professionalism. I am someone who great with event planning but has never planned a wedding, and she was definitely needed for the small but very important details.
I had a strong wedding vision I worked diligently on, and she helped execute every detail to absolute perfection. We were staying on site at our venue. When I left the morning of the wedding to get ready at a friends, things were ready to be put in place but there was A LOT to do. When I pulled up to the venue for our first look, my breathe was completely taken away. It was beautiful!!
Her demeanor is so calm and she magically was right there when I needed her without even looking for her. She isn’t pushy but is so thorough which is what you want and need for your perfect day. Initially I thought her cost was a little high but when it was finished, I felt like she was well underpaid. If you hire her I promise you it will be money very well spent.-
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+7 photos
Firefly Event Company's reply:
SK - you were a dream bride and we were so happy to be able to share in your special day! It was beyond beautiful :) -
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Daniel Sent on 08/01/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Stress free wedding
Summer was a great throughout our planning process. She helped us understand and translate our vision of our wedding into reality. I would definitely recommend FireFly to my closes friends. -
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Rachel Sent on 05/15/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
So much love for these ladies
I don't even know where to begin! I'll start from the beginning - choosing a package was SO easy and Summer actually went above and beyond our initial package as I was not from the area OR living in Asheville so she provided me with a lot of guidance on other vendors for everything else we needed! She also helped me put together a true team, not just a bunch of individual vendors, and I loved that everyone had worked together many times in the past! She checked in frequently by email and was so quick to respond in some of my more "panicked" moments. She also made time for extra phone calls as needed! She kept me calm and answered many of our questions about ceremony flow/layout/etc since we were not doing a traditional church wedding so did not have much guidance for the ceremony without her! She also kept track of ALL of our personal items and vendors on the day of and kept all of her check ins with me pertinent and brief and didn't stress me out at all even with changes on the day of! I totally trusted her to set up our space and make any final calls that I couldn't be present to have input on. Our wedding day turned out VERY rainy which was a little bit of a let down but she made it work SO well and made me feel very comfortable, if not excited, about the rain plan. I ended up loving our ceremony layout EVEN MORE in the rain space! She kept the whole day running on schedule without making me feel rushed and even coordinated an "escape" via golf cart for us at the end of the night since we weren't doing a fancy exit. We can't thank Summer and the rest of the Firefly team enough for all of their hard work, attention to detail, and flexibility with our plans/ideas! We enjoyed our wedding day SO much because of them! -
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Leigh Sent on 09/03/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Summer Wember and Firefly Event Company absolutely was essential to my big day! I got a day of package and couldn’t have been more pleased! I did all of my own vendor selections and most basic planning but Summer organized all of my vendors, made sure everything happened and made so many good suggestions I just couldn’t have had the amazing day that I had without her there! I can’t say enough good things. Thank you a million times!! -
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Faye Sent on 08/23/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
AMAZING!
Summer jumped through hoops, took on a small event on short notice and pulled off an amazing 50th wedding anniversary event for my parents on behalf of myself and my siblings. We were looking for something memorable for two people who have given so much and material things carry little value. What was worth every penny was hiring Firefly to plan and coordinate an intimate family event. Summer found a breathtaking and perfect location, accomplished finding food that everyone liked (including 3 vegetarians and 7 kids) and found musicians and a florist that simply made the entire day magical. Could not sing enough praises. It was a total leap of faith since none of us are locals and did not have the ability to scout anything out in advance. As my siblings said the minute we arrived to the event...WELL DONE! Thank you Summer! -
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Shane Sent on 04/18/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Hillary was top notch! We had personally organized most of the elements of our big celebration (putting the vision together, contracting with vendors, etc.), but the best investment we made in our big day was to get Hillary on board for day-of coordination. In the last two months prior to our celebration, Hillary took the reins and pulled all the final details together to make sure our decisions were sound (e.g., transportation needs, venue layout), to confirm final plans with each vendor, and to finalize the all-important day-of schedule. She was a pleasure to work with, incredibly responsive and organized, and respectful of the financial considerations of the event. And we went into our celebration with the confidence that everything would play out as we desired. Ultimately, we were able to enjoy our celebration to the fullest thanks to Hillary's and her teammate Summer's efforts -- and what a special day it was!Firefly Event Company's reply:
Thank you so much Shane and Greg! It was such a pleasure to work with both of you and your reception was a blast! I wish you all the happiness! -
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Rae Sent on 01/12/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Jocelyn is everything you could hope for in a wedding planner - detail oriented, kind, and positive. We planned our wedding remotely and Jocelyn's help was critical to managing all the day of details. We can't thank you enough! -
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Barbara Sent on 10/27/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
If you are planning a wedding or other event in Asheville, you MUST consider Firefly Events! We worked with Summer in planning our daughter's out of town wedding in Asheville. With parents in Illinois and Florida, and wedding couple in California, none of us super-familiar with AVL, we were foreseeing many challenges. Summer helped calm our nervousness and assisted with lots of details, from the simple things (favorite local salons) to some major decisions (which venue will suit our needs and help us stay on budget). We met with her in Asheville only on 2 occasions before the wedding week, but she phone conferenced with us often as the big day approached. We enjoyed the planning process much more because of Summer (who, by the way, is a wonderfully organized 'list person', just like me)!
At the rehearsal, Summer was able to quickly and professionally organize our large and social wedding party. The whole group left knowing the whole plan and expecting a beautiful ceremony.
Best of all, wedding day went SO smoothly! Summer and her associates handled the setup details at multiple locations, leaving the bride, groom and families to just ENJOY every part of the day. When we arrived at the ceremony site, Olivette, we were stunned with its beauty. Later, when we arrived at The Venue, we were again thrilled with the overall look, created from the many details we had communicated about over the previous months. The timing for the evening worked beautifully, and Summer and team took care of the background details while we celebrated. It was the most awesome day ever!
Thank you, Summer and Firefly, for helping our daughter's wedding dreams come true.Firefly Event Company's reply:
Thank you Barbara! It was such a pleasure working with you and Cara to create such a special day!! -
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Jessica Sent on 10/21/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Firefly event company served as day of coordinators, but ending up doing SO much more. They helped us starting two months out and finalized all the details. It allowed us to be free of stress and enjoy the final days leading up to our wedding. The service on the actual wedding day was amazing. I'll never forget when they came and got me to walk down the aisle, they were so calming as i started to lose it! They were professional, nice, organized, and on top of everything. I would 100% recommend them to anyone and use them again. -
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Jennifer Sent on 10/12/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I can not say enough about the exceptional professionalism and performance of Firefly. Not only the company in general, but the specific individuals, Summer and Lynn, were outstanding. They saved the day in many ways and we can not thank them enough for all their hard work and attention to details. We recommend their full service for any event! Thank you ladies!Firefly Event Company's reply:
It really was such a wonderful day, we loved working with you! Thank you for your kind words!! -
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Dave Sent on 07/18/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Jocelyn was the perfect planner for our perfect day. Everything went off without a hitch, and was better than we ever could have imagined! -
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Francine Sent on 06/25/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Having been from out of town and not knowing much about the Asheville scene, we met with a few different planners and were instantly impressed with Summer at Firefly. She radiated warmth, personality, confidence and put our minds at ease right off the bat. We walked away feeling really great about our decision to hire Summer. And over the last 12 months until through our actual wedding day, there was nothing that was left unturned working with her. Summer's level of responsiveness and insight, carried us happily through to the finish line. I can't tell you how many texts she answered at all hours, emails and calls etc., she was right there to help, provide recommendations and give us a sense of calm (she is extremely calming...as wedding planning can get stressful!!)
Cut to almost 12 months later....we had the wedding of our dreams on June 17 and a huge reason for that was Summer. Her and her partner, Jocelyn, made sure everything was just perfect that day/night and beyond. From working with all our vendors including the venue staff, making sure all the checklists were complete, ensuring we stuck to timelines (but also building in flexibility knowing things done always go according to schedule) etc., we couldn't have done it without Firefly. Summer is a true gem and a master at what she does....our experience was pure magic and we will never forget it.Firefly Event Company's reply:
Thank you so much! it was such a pleasure to work with you two and your wedding was pure magic!! -
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Mark Sent on 06/03/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our daughter wanted her dream wedding to be at the Cataloochee Ranch in Maggie Valley, NC. Living in Florida, we were not familiar with any of the areas wedding vendors. Hiring Firefly and our wedding planner, Summer was the single best decision we made throughout the entire process. Starting the day we signed the contract she became the "glue" assuring that everything and everyone came together and kept on track. We used all of her suggested vendors and each one met or exceeded our expectations. The wedding was beautiful and everything we hoped for. It will be imprinted in our hearts forever! Thank you, Summer and Firefly. -
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Chelsea Sent on 06/03/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our wedding was more perfect and beautiful than we could have ever imagined! Summer did a fantastic job envisioning and executating every detail and we could not be more pleased with the outcome. She was dependable, organized, and very responsive from the start until the day of the wedding. The venue never held a wedding as large as our guest list, so Summer had to completely create the layouts, an extensive rental order, and completely plan each part of the ceremony and reception. I highly recommend Firefly Event Company and I would not changed one thing about our wedding day! -
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Jennifer Sent on 05/31/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I knew planning my dream wedding in the mountains of North Carolina while living in Florida would be tough! I knew it was top priority (on my wedding checklist) that I choose an incredible wedding planner! I would give the team at Firefly Event Company perfect remarks on absolutely everything!! I worked directly with Summer for about a year planning every single detail - and I can say she was the sweetest, most talented, most detail oriented, and best planner I could have ever hired. Summer knew every detail of the entire wedding weekend from beginning to end and planned the most fabulous wedding weekend and one of a million! Summer became part of our family as she put her whole heart and soul in to making it the best weekend of mine and my husbands lives. I will never be able to thank Firefly enough for all of the heart and soul they put in to making the weekend run so smoothly and perfectly. If you are looking for the most talented event company - I would STRONGLY suggest hiring this company. A wedding is a day every girl dreams of since the day they were born, and Firefly allowed my dream to come reality! -
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Sandra Sent on 05/11/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We hired Firefly for being our "Coordinator of the day". Summer did an awesome job and we are so thankful for her!. We totally recommend Firefly services (you will not regret it). -
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Mary Sent on 05/09/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Summer and her team are simply fantastic! She is a true professional! She is calm, extremely knowledgeable, quite organized and so very easy to work with!
From the first time my daughter spoke to her, it was clear she was quite capable of creating an entire wedding weekend just as my daughter visualized. I knew after we met with her in early July 2016, that she understood our vision and would be able create the perfect setting for a wonderful weekend in the mountains of Cashiers. It was important to us to have an entire weekend of events since the majority of guests would be traveling long distances to spend the weekend in the mountains. Summer took this dream and created a fairy-tale weekend that we could have only imagined. Summer does a fabulous job communicating via email and conferences calls when needed. She met us on site twice to help with the planning!
She provided us with a list of vendors that proved extremely helpful! She kept track of contracts, advised us frequently and was just overall our best friend for over a year! We hosted a Welcome Party at our home on the Friday night of the wedding and Summer and her team coordinated every detail since we were gone for the day at bridal events. We arrived at our home with a party perfectly set up and every detail done just as we had talked about.
Summer and her team were at the venue all day Saturday, supervising every aspect and it could not have been more perfect! She was attentive to every detail and recommended some fun, creative ideas to personalize the wedding weekend! She designed a time-line that kept all the vendors on track which allowed the entire day to flow smoothly from start to finish! Our family and friends were so very complimentary of the entire event and all the wonderful, special details created by a very talented team! Summer is absolutely fabulous! I absolutely, without hesitation, highly recommend Firefly Event Company for your event!
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Mary Sent on 05/02/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Jocelyn and her team did a wonderful job with our wedding! I've run events in the past and I hired Firefly because I wanted to enjoy the day instead of feeling like I was working. I certainly did enjoy the day! I was given so many compliments from guests about how smoothly everything went...and on time! Three weeks before the wedding our caterer for both the rehearsal and the reception canceled and Jocelyn did a great job helping us figure it out. I also have to mention that I was a bag of nerves before walking down the aisle and her assistant Kelly did a great job and making me feel comfortable. I can't recommend this team enough!Firefly Event Company's reply:
Yay! Thank you, Mary! Your wedding was truly amazing! Cheers to you and Jim! -
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Kevin Sent on 01/21/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had a great time working with firefly. It had to come together within a few weeks and it happened beautifully. loved the style and details that came together as a result of us expressing what our vision was and the taste and style of our planner. Thank you so much for making our wedding day go off without a hitch.
Blessings. -
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Julia Sent on 12/27/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
You absolutely want a planner who will take charge on your wedding day so it is as stress free as possible. At first I thought I could do it all myself but I was SO grateful to have Jocelyn at Firefly by my side on my big day! -
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Erin Sent on 10/31/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Firefly Event Company is truly amazing. I was in my final year of an intensive Masters program when I got engaged and had very little time to plan my wedding- but Jocelyn took care of EVERYTHING. She connected us to the most amazing vendors- I do not think we would have found any of these great vendors without her. She made itineraries for us, kept in touch with all of our vendors, and helped me every step of the way. For the wedding weekend, she made the most amazing day of schedule. The reception flowed SO smoothly because of the schedule Jocelyn made. I have never been to a reception that seemed to flow THAT smooth. I can't even put it into words!! She was also a god-send on the day of the wedding. She was a great calming presence- dealt with so many things so I would be able to relax and enjoy myself- and was truly a rockstar. I can't explain how amazing she was and how grateful my husband and I are for having her plan our wedding. Any couple would be so lucky to have Firefly Event Company. Truly amazing. I have been told by multiple guests our wedding was the best wedding they have ever been to- and I agree!Firefly Event Company's reply:
Hi Erin! Thank you so much! Your wedding was pure bliss! Cheers! -
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Mindy Sent on 10/04/20165 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Firefly Event Company was nothing short of amazing. We knew we needed a wedding planner due to Asheville being a destination, as we live in Savannah, GA. I got on google and they were the first to pop up, with nothing but amazing reviews. I contacted Summer and the rest was history. She was on top of everything from talking to vendors, finding out small details, and making sure all the big details played out exactly how we pictured. She was so helpful and really gave us a peace of mind. When we arrived on the property for the big weekend, she brought her partner Jocelyn who was just as accommodating and relaxed as she. They were on top of everything, and really made it so easy for us. Weddings can be so stressful, especially when you don't live in the area of your wedding. There was never a day that I felt alone because she was just an email/phone call away. We will forever be grateful to Firefly Event Company and their services, they were incredible! Go check them out if you are looking for a stress free wedding planning service, they will not disappoint.
Mindy & Darryl Lasky -
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Belle Sent on 09/21/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Summer and her team were absolutely amazing. They made the wedding planning process so easy and fun! Summer completely understood our vision and brought it to life. Our wedding could not have been more perfect and it's all because Summer and the FireFly team.Firefly Event Company's reply:
Thank you Belle! We so loved working with you and Matt! It was a great day for a great couple and we wish you every happiness in the world! -
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Kaitlin Sent on 09/11/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Jocelyn and the Firefly team are all fantastic! Our ceremony was in a relatively unique location and yet the Firefly crew helped make the event go flawlessly. We could not have done it without their support, insight and willingness to make the day exactly what we had hoped. Throughout the wedding planning process, Jocelyn was professional and responsive. She helped answer any questions that came up and guided us through the planning portion of the event. Each of her team members were incredibly sweet and helpful during the wedding. We received many compliments on their level of service. We highly recommend using this great company!!Firefly Event Company's reply:
Thanks, Kaitlin! You and Spencer were a dream to work with! Wishing you lots of happiness and love! Cheers! -
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Christopher Sent on 08/15/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I highly recommend Firefly to anyone getting married in the Asheville area. Beyond providing amazing support, Jocelyn and her team suggested amazing local vendors and ideas that truly made our wedding weekend special.Firefly Event Company's reply:
Thank you, Chris! It was such a fantastic weekend - full of color, love and light! Cheers to you and George! -
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Ashley Sent on 07/28/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Jocelyn was absolutely phenomenal from the very first phone call all the way through to our big day. Jocelyn was fantastic at listening to our vision for our wedding and was great at helping us to make decisions that would keep us within our budget. She and Summer were both amazing during the wedding and reception. I noticed throughout the entire evening that they always seemed to be a step ahead of everything and made everything run smoothly! We got SO many compliments about our wedding ceremony and how well everything flowed throughout the evening and I have Jocelyn and Summer to thank for that! I HIGHLY recommend them, you will not be disappointed!!Firefly Event Company's reply:
Thank you, Ashley! You and Ben are the sweetest couple, and we are so happy for you both! It was a beautiful celebration! Cheers! -
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User2910635 Sent on 06/12/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Words cannot begin to describe how grateful I am to have hired Jocelyn and Summer for our spring wedding. No matter how many times we changed our minds on various decisions, they always remained calm, kind and compassionate. More importantly, they treated you with the upmost respect and were extremely knowledgable - this was so helpful in guiding our decisions along the way. I would have been an absolute train wreck the day of our wedding without these two! Best money spent without a doubt!!!!! Cannot give enough praise and support for Firefly Events!!!!!!!!!!!!!!!!! ??????????????????Firefly Event Company's reply:
Thank you, Ashley! A BIG congratulations to you and Song! You are both such awesome people - and such a lovely couple! Wishing you years of happiness and love! -
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User2634284 Sent on 06/05/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
As the groom's parents, we engaged Jocelyn Huntley from Firefly Event Company to help with the rehearsal dinner the evening before the wedding. The bride chose Firefly and we thought using the same company a good idea. Everyone invited to the wedding was invited to the rehearsal dinner, so, we were planning a dinner for up to 150 people. The wedding was planned about two hours from home. Jocelyn was extremely helpful with advice, suggesting vendors (venue, florist, bakery, etc.). Everything was planned down to the tiniest detail. The day of the event, Jocelyn, Summer and Consuelo were at the venue in plenty of time to get everything set up and took care of everything. We engaged them to stay on site and coordinate the evening so that we could enjoy the event. Firefly did an amazing job working with the venue staff to make sure everything was cleaned up and closed down at the end of the night. We are extremely pleased and appreciative of their help. I would definitely hire them again if we ever have need to plan another event.Firefly Event Company's reply:
Thank you, Linda! It was such an amazing rehearsal dinner/party for Devon and Sean! It was also so wonderful working with you and Brian. All the best, and cheers to the newlyweds! -
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Kayla Sent on 04/08/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Jocelyn was an absolute dream to work with. I needed to let someone take the reins on my big day so I could sit back and relax, and I trusted Jocelyn to execute my design plan to a T. She took my decor and ideas and elevated them to a level I could have never imagined. When I walked into the venue for the first time on my wedding night, I was blown away. Every single thing I had purchased over the past 12 months had a special place. During the planning process, Jocelyn was quick to respond and answer questions. And when I buckled under stress, she stayed on me to make sure everything was coordinating with our timeline. I thought I would be swimming in stress the week of the wedding -- making calls to vendors, meeting with vendors, handling last-minute details. Jocelyn handled it all. I was able to spend time with out-of-town friends and actually ENJOY the days leading up to my special day. I don't have enough wonderful things to say about Firefly. I wish I could use them for daily life planning. Is that possible? Thank you, Jocelyn and team, for letting me relax for once in my life! That's truly priceless.Firefly Event Company's reply:
Thank you, Kayla! It was such a magical night for you and Johnnie! Y'all are so adorable! Wishing you lots and lots of happiness and love! Cheers! -
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Kathryn Sent on 01/12/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Jocelyn was wonderful leading up to the wedding with keeping me on track and making sure I had all of my vendors booked in time, which was incredibly helpful with a busy work schedule! On the day of, I'm not sure what we would have done without Jocelyn and Summer. Every detail of the day turned out perfectly! They made the day go by so seamlessly and allowed my husband and I, and our families, to just relax and enjoy the day!Firefly Event Company's reply:
Thank you, Kathryn! We loved your December wedding! It was so charming and romantic! Cheers to you and Rudy!! -
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Susan Sent on 11/30/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Susan and Bob
Bob and I live out of the state of N.C. My daughter, Elizabeth, contacted Firefly Events and worked with Jocelyn. Together a beautifully perfect wedding was planned in the mountains near Asheville. Jocelyn took care of finding all our needs and made it so easy for us. Firefly Events is wonderful!Firefly Event Company's reply:
Thank you, Susan! It was such a sweet celebration for you and Bob. You have such a lovely family! Cheers! -
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User2447570 Sent on 11/30/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Vendor was very responsive and attentive to the families needsFirefly Event Company's reply:
Thank you! It was a pleasure working with you and your lovely family! Congratulations and all the best! -
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Elizabeth Sent on 11/30/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Joceyln and her staff were absolutely amazing! We planned this wedding from out of town and everything was seamless beyond our expectations. Jocelyn worked within our budget providing many top quality vendor options to choose from. The wedding was "celebrity" worthy! I cannot say enough good things about our experience with Firefly Event CompanyFirefly Event Company's reply:
Thank you, Elizabeth! It was such an awesome night! Cheers to you both! Yay! -
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Tray Sent on 11/29/20155 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We hired Summer from Firefly Event Company for their "Silver Package" Planning services for our Halloween Wedding and truly thought she was amazing!! I don’t know what I would have done without Summer or how I could have pulled everything off without their professional assistance. Summer is not only organized and easy to work with prior to the wedding, which is extremely helpful. But she really did a beautiful job decorating, coordinating the ceremony, taking care of the bride & groom (& other guests) and ensuring that the evening flowed seamlessly. We were extremely happy with their services and highly recommend them if you want to have a stress free wedding day. They are worth every penny and than some!!Firefly Event Company's reply:
Thank you! It was so great working with you, and your Halloween wedding was amazing! Loved it!!!!! Cheers to you both! -
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Eleanor Sent on 11/18/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
This was the best wedding planner imaginable. She anticipated my every need and was completely there for me when I needed extra help, a pick me up, or a bit of calming down. She is extremely organized and made sure that I got things done when they needed to be. Most importantly, she made the overwhelming process fun!!! I have a very busy schedule and could not have planned my wedding without her.Firefly Event Company's reply:
Thank you, Eleanor! You and Chris are amazing - wishing you many years of happiness and love. Cheers! -
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Ella Sent on 11/03/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great work by the Firefly team! Jocelyn and Summer made the day absolutely flawless. Any and all questions were answered and tasks were taken care of beautifully.Firefly Event Company's reply:
Thank you, Ella! Congratulations to you and Ben - it was a magical night! Cheers! -
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Corissa Sent on 11/01/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Jocelyn was a delight to work with from start to finish! My husband and I planned our Asheville wedding via emails and phone calls from our home in Houston, and Jocelyn was our day-of coordinator -- but she was much more. Months out, she was available to talk details with, to give recommendations, and hiring her was the best decision we made. We found our photographer (amazing!) and our florist (wonderful!) from her list of preferred vendors. She took time to get to know us, to understand the parts of the day that meant the most to us and was sure they flowed flawlessly - we even had time to eat! I'd recommend hiring a coordinator to any bride, and Jocelyn and her team in particular - our wedding weekend was fun and carefree thanks to Firefly Events!Firefly Event Company's reply:
Thank you, Corissa! You were also such a delight to work with! Wishing you and Charlie lots of happiness and love! I'll never forget that "crazy" hour! So great! Ha! -
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Amber Sent on 11/01/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Jocelyn was an essential part to making our wedding day perfect. She helped us out tremendously throughout the entire year prior to the wedding from providing ideas for vendors through helping us design invitations and everything in between. The day of, she made sure all of our vendors were on time and everything was set up so that we could enjoy the day without any stress. If you are looking for a wedding planner I would recommend no one else but Firefly Event Co!Firefly Event Company's reply:
Thank you, Amber! You and Brandon were such a delight to work with! All the best! -
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User2402296 Sent on 10/31/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We were so fortunate to have Summer plan our wedding. From the beginning she was incredibly responsive and helpful. Since we are not from the Asheville area and did not know much about planning the wedding, we chose the platinum package. Honestly, it was the best money we could have spent. Summer took care of everything. We just had to tell her what we wanted. The day of the wedding went perfectly. Summer organized everything from start to finish. I didn't have to do anything other than get ready and enjoy our day. I would recommend her services to everyone.Firefly Event Company's reply:
Thank you! Cheers to you both! It was a magical celebration! -
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Heidi Sent on 10/29/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Summer did an amazing job helping me coordinate all the details of our big day. The Day-of services were just what we needed to keep our day running smoothly. She was so creative and thoughtful in all her decisions. The weather changed our ceremony plans but with her expertise our wedding day happened without a glitch. Firefly Event Co is wonderful!Firefly Event Company's reply:
Thank you, Heidi! Y'all were so sweet and great to work with! It was a lovely night! -
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Kaitlyn Sent on 10/27/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Working with Firefly Event Company was the best decision my husband and I made while planning our August 15th Wedding in Asheville. Summer did it all and made it seem effortless. From the first consultation, to walking the venue, to the rehearsal and day of coordination, Summer helped take our vision and turn it into a beautiful reality. She kept us focused, calm, and helped us work through the details that we never would have been able to tackle on our own. Her knowledge of the business, professionalism, and strong vendor recommendation made it easy to trust her. Our wedding day was amazing, fun-filled, and most important of all, easy! We have Summer and her team at Firefly Event Company to thank for that!Firefly Event Company's reply:
Thank you!! Y'all were amazing to work with! Wishing you both all the best! Cheers! -
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Abby Sent on 10/21/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I could not have been more pleased with the service provided by Firefly. Having a wedding planner that was living in the city that we were to be married while we lived so far away was just perfect. Summer went through every detail, asking tons of questions to make sure everything had a place. Summer was able to get all of our vendors squared away and also held many conference calls and face to face meetings to make sure we were all on the same page. As luck would have it, our first venue fell through and Summer was able to assist us in finding a new venue within a month before our wedding. I know that had to be terribly stressful for her as it was for us. She did an amazing job, and we have gained a new friend in the process. We will forever be grateful for what Summer and the other Firefly staff have done for us in making our wedding the best part of my life! I recommend them 150%!Firefly Event Company's reply:
Thank you, Amber and Abby! Y'all are the sweetest and it was so great working with you! Cheers to you both! -
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Maggie Sent on 10/12/20155 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Summer and Firefly Event Company was incredible from the very beginning to the very end. We had a fairly small budget, but wanted to keep our wedding as much "us" as possible. Summer listened to our hopes and wishes, guiding us in the process to help make our wedding vision come to fruition. She provided information and details we would have never thought of! We were not sure whether or not to hire a planner, but I can't imagine going through the wedding planning process or wedding day without her guidance. Our wedding day fit our personalities and really captured who we are as a couple. Even with bad weather and last minute changes, Firefly staff amazed us with their hard work and dedication to make the day perfect (and it was!). Aside from saying "I do" to one another, hiring Summer and Firefly Event staff was the best decision and investment we made! We can not say enough wonderful things about them!Firefly Event Company's reply:
Thank you so much! It was such a pleasure working with you, too! Cheers! -
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Melissa Sent on 09/22/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Hiring Jocelyn as our day-of-coordinator was one of the best decisions we made in our planning process. We started planning our wedding while living out of state and her recommendations made things so much easier! The communication was consistent and her attention to detail with the timeline, vendors, and everything else was absolutely wonderful.
She has a great personality and is a joy to be around. My husband and I, along with our family and friends, got to completely enjoy the evening with no stress thanks to her and Summer!Firefly Event Company's reply:
Thanks, Melissa! Wow - what a beautiful night it was for you and Friddy! Cheers to you both, and wishing you lots of love and happiness! -
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Andrea Sent on 07/22/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Jocelyn and her Firefly crew did a wonderful job coordinating the day of our wedding! The set up was absolutely perfect and they helped make the entire night flow extremely well. We didn't have to worry about a single thing! Leading up to the wedding, Jocelyn was always timely responding to any questions I had and was helpful finding vendors, all of which turned out great was well. I would highly recommend the firefly crew! Great people to work with, experts in wedding planning and coordination, and you'll have a guaranteed stress free wedding day!Firefly Event Company's reply:
Thank you, Andrea! Cheers to you and Manoj - you are such a lovely couple, and were a delight to work with! -
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Sara Sent on 07/22/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Summer Wember with Firefly Events was AWESOME to work with. Planning a destination wedding has many challenges, but we always felt that we were in great hands with Summer. Her professionalism was evident the entire 11 months that we worked together, and I had complete confidence in her whole way through. The result was an absolutely gorgeous wedding! She listened to our ideas, and knew what vendors would fit the bride's taste, and then arranged for meetings, tastings, and emails with them. If a problem arose, she was able to fix it in a calm way so that we remained calm as well. She always had our best interest in mind, and was our advocate. The day of the wedding was run smoothly by Summer and Firefly, so that we all were able to have a great time, and make this a beautiful, once in a lifetime event. Many thanks to Summer......we could not have done it without you! -
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User2237972 Sent on 07/22/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Jocelyn was really wonderful both in helping me navigate the process of planning my wedding and the day itself. Jocelyn made the entire process so much less convoluted, and her warm demeanor and enthusiasm made her a pleasure to work with. I had a few issues with other vendors, and each time I contacted Jocelyn, she seemed to go out of her way to help me problem solve the issue, as well as contacting those vendit's herself. My wedding would not have gone so smoothly without Jocelyn. Thank you! -
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Craig Sent on 06/24/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
If you're even thinking about wedding planning services, you should give these folks a call. While the services may cost a bit, their expertise with vendors and budget-friendly options will recoup much of the cost. The time you will save, and the high quality work they do, is priceless.
My husband and I got married last weekend in Lake Lure, NC. Summer, from Firefly, helped us with our event. And believe me, she had her work cut out from her: two grooms, neither of whom had a clue about weddings, and were coordinating from Massachusetts.
Summer spent the time to learn our tastes. Well, more directly, she spent the time making us figure out what our tastes were so we could tell her. We went with a steampunk meets Doctor Who theme, which is admittedly a bit off the beaten path. She ran with it, coordinating the floral arrangements, cake, and decorations to match. Her selection of vendors was also top notch.
With some of the recent opposition against gay weddings in the news lately, we were a little concerned we might run across not-so-progressive vendors who might cause heartache for our event. Summer understood our concerns and ensured we did not have any such issues. While this may be a relatively rare concern, Firefly works with people to make things happen.
The actual event was amazing: great food, great service, and great times. We received all sorts of praise from our guests about how well done it was. We could not have asked for anything more. -
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User2183110 Sent on 06/16/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had the pleasure of working with Summer Wember at Firefly Event Compnay. She was caring, responsive, professional, self driven and detail oriented. During the planning process, worries were taken away and confidence was place. Due to her work ethic and management of the event, I didn't have to think of a thing except being excited to marry my husband. Summer even went as far to bring me and my husband wine during reception! She helped us have a truly unbelievable wedding and it wouldn't have happened without her! -
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Jennifer Sent on 06/09/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing experience! We told Jocelyn our vision for our destination wedding and she knocked it out of the park!! From the first phone interview through our send off at the ceremony, we felt like we were working with our best friend. She kept us on track and organized (from almost 300 miles away). She kept us calm and made the entire wedding planning experience fun! Her amazing team made the most important day of our lives magical! I knew our wedding day was going to be special but this team took our expectations and exceeded above and beyond anything we could have ever imagined!!! Cannot say enough good things about Firefly!Firefly Event Company's reply:
Congratulations to you and Monica! You two are such wonderful people! Cheers to your lives and love for each other - it was a pleasure working with you! Yay! -
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Rebecca Sent on 04/30/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
If you're looking for guidance in planning a beautiful, fun and stress free affair look no further! FIREFLY EVENT COMPANY should be your only stop.
I knew after my first conversation with Jocelyn that she was not only highly capable and professional but had a true passion for delivering hand crafted experiences to her clients. My new husband and I were blown away by the level of care and follow through she demonstrated throughout our entire wedding process. We knew from jump that we were in great hands.
From recommending vendors to helping us dream up creative and personal touches, Jocelyn hit home run after home run. Our guests were blown away by the finished product!
Jocelyn and the FIREFLY team were indispensable while onsite the day of the wedding. Having them there allowed us to truly engage our guests and enjoy the momFirefly Event Company's reply:
Thank you, Rebecca! It was such a pleasure working with you and Keith! It was such a lovely celebration! Cheers! -
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Tim Sent on 04/24/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
In preparation for our recent wedding in Asheville with a reception at an event barn in the beautiful surrounding mountains, we found FIREFLY EVENT COMPANY by searching on line and finding the website. There were so many things there that appealed to us, fit our personalities and had the overall feel of what we wanted for our day.
We knew after meeting with Jocelyn that we had lucked out in finding someone very special. She was truly professional, took time to listen to all our thoughts, gave us some initial ideas that we liked and then gave us short lists of vendors that she felt would be a good fit. She also was helpful and realistic when discussing our budget. She she was absolutely spot-on in every area.
She was a wonderful liaison and coordinated every aspect with all involved. She gave us honest and extremely helpful opinions and guidance and always got back to us very quickly when we had questions. She was such a positive, calming and flexible presence through the whole process.
Our wedding day was beyond all our expectations and we did not have a moment of having to think or worry about any logistical aspect the entire day. We were able to just have a blast knowing we were in great, capable hands with Jocelyn and the staff of FIREFLY.
Many of our guests said it was one of the most beautiful weddings they had ever seen. We highly recommend her for any events you might be planning.
Firefly Event Company's reply:
Thank you, Tim! You and Bob are amazing individuals, and it was such a pleasure helping you with your wedding. Cheers to love! -
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User2006915 Sent on 01/12/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Being in the wedding business, myself, when I decide to elope, with just one weeks notice, I know I had to hire a professional, that would not only be able to take the ball and run, but that I trusted with such a special day and that is just what I found! We always felt, that our best interest was at heart and at the end of the day, we could not have asked, for a more, perfect and magical day. I would highly recommend this team, for any wedding or event, you won't be disappointed! -
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Bill Sent on 01/08/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Jocelyn and Summer were instrumental in making our wedding a wonderful stress-free experience. From the initial planning stages-- suggesting venues, planning menus, coordinating with the photographer, even lining up the musicians; there was a high degree of professionalism and attention to detail. Jocelyn was highly organized with timelines and logistics handled smoothly-- our getting hitched went off without a hitch. Thanks for making our special day truly memorable and magical!Firefly Event Company's reply:
Thank you, Bill! Words can not describe how happy I am for you and Brent! Cheers to love! -
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Margaret Sent on 12/19/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Jocelyn eased our stress the whole time during planning and made our day such a perfect one. I can't believe how easily things flowed and it was so nice trusting that things would be taken care of. She definitely made a hard job look easy.Firefly Event Company's reply:
Thank you Margaret! It was such a fun celebration! All the best! -
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Martha Sent on 11/17/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Firefly events staff was above and beyond! As a professional event planner myself, when it came to planning and executing my own wedding I knew I was going to hire someone, and not dare try it myself. Firefly Events was my first choice. I met with Jocelyn for a coffee and just went over the ideas we both had. From then on I followed her guidance. She led me to amazing vendors that really tied the day together perfect, from invitations, music, to flowers. She saved me more money by having affordable venders then ones I sought out on my own. Then on day of, I didn't have a clue if there was a hiccup or not, because she took care of everything. She even stepped in to save my Mom from getting in trouble from getting lipstick on my dress ;) I know the day wouldn't have been as flawless or exciting if it wasn't for Firefly Events and their amazing staff. I can't give her a high enough accolades, but make Firefly Events the very first decision of your wedding, and I can promise you a spectacular event.Firefly Event Company's reply:
Thank you, Martha! Cheers to you and Mike! It was a fabulous celebration on the most beautiful fall day! Yay! -
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Jennifer Sent on 11/06/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Jocelyn and the entire team at Firefly Events were absolutely phenomenal! From the first meeting with Jocelyn through our entire wedding day and even afterwards, Jocelyn helped us navigate through the complexities of planning a wedding. We had a large group and as you can imagine, I was nervous about how to coordinate so everyone knew where to be and had the timeline for the day. The entire day was seamless and Jocelyn was there to ensure things went according to plan. After the wedding, I received compliments from guests on how Jocelyn was helpful in various ways. Throughout the year of planning the wedding, Jocelyn kept me on track on what needed to get done and when. Since we live out of town, we had arranged phone conferences and several visits to Asheville where she had set up meetings to make effective use of our time. She offered expertise on reputable vendors for us to interview so as to select those vendors that would meet our needs. She helped us create a day and an event that was meaningful to us and our families. I cannot recommend her enough!!Firefly Event Company's reply:
Thank you, Jennifer! Congratulations to you and Ryan! I'll never forget that beautiful, snowy fall day! Cheers! -
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User1944581 Sent on 10/24/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Jocelyn and the entire team at Firefly Events was absolutely fantastic from start to finish! They helped my fiance and I have a seamless wedding, which we were actually able to enjoy since we knew the details would be taken care of! I can't recommend them enough!Firefly Event Company's reply:
Thank you! Cheers to love! Congratulations! -
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Sarah Sent on 10/09/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Firefly is amazing!! My husband and I chose to elope to Asheville, NC. Jocelyn helped me with everything!! And on short notice. She made the day amazing and so special for us. She listened to my ideas and created something I had only dreamed about. She really puts the client first.Firefly Event Company's reply:
Thank you, Sarah! It really was the sweetest elopement - so fun! Cheers! -
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Elsa Sent on 10/08/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Summer and Firefly Events made our day go so smoothly! We had a logistically complicated and non-traditional venue, but Summer made sure everything worked out flawlessly. She was super organized and communicated well throughout the whole process. I could tell that she really wanted us to have exactly the type of wedding we wanted, and didn't try to talk us into a bunch of stuff that wasn't important to us. It was a huge stress off my back for her to confirm all the vendors and negotiate last minute details the week of the wedding, so I didn't have to worry about it. I felt so well taken care of during the wedding, from having her closeby to fix my dress malfunctions, to the food she made sure we had waiting for us afterwards in our honeymoon cabin. She also recommended an excellent officiant when a friend of ours cancelled on us just a month beforehand. I can't imagine trying to pull off such a perfect day without her. The only thing that maybe was a little off was we ended up with too much wine, but I guess that's better than too little. Everyone had a blast and said it was the most fun and genuine wedding they had ever been too! -
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Elizabeth Sent on 09/30/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
From our very first conversation, I knew Jocelyn would be our wedding planner. She listened to our needs, offered great, sage advice, and also encouraged us to create a wedding day that reflected us. Every step of the way Firefly held our hand; from helping us find our magical venue to our amazing D.J., caterer, rental companies, etc. ... And then coordinating all our vendors, creating our timeline and overseeing every last detail. I am (some may say) a control freak, but I was actually able to let go the day of my wedding because I knew we were in great hands. Jocelyn was a joy to work with and I always felt she had our best interest in mind. Firefly made our day come together and I am so grateful.Firefly Event Company's reply:
Thank you, Elizabeth! Cheers to you and Kristin - such beautiful people inside and out! Yay! -
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User1829953 Sent on 09/25/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Thanks to Firefly Events, our wedding was amazing! Summer was great to work with. She really helped us craft the wedding that we had dreamed of. Not only did she really listen to what we wanted but she offered great suggestions and helped gently guide us when we were unsure of certain things. Thanks to her and the whole Firefly team, we have an amazing day to remember! -
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User1829943 Sent on 09/25/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Firefly Events is AWESOME! They were timely, professional, responsive, organized, and creative. Summer and Jocelyn helped us with the overall vision of our big day as well as making sure all the tiny details had not been forgotten. They did an amazing job of planning our wedding and I would highly recommend them to anyone looking for a planner in the Asheville NC area! Thanks so much for all you did for us! -
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Marta Sent on 09/15/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Summer was awesome! Our wedding had about 100 people so it took a lot of effort to make things run smoothly. During the whole wedding planning process she really kept me on-the-ball and helped me with the minuet details that I never would have thought about. This really complimented my laid approach to things. She was there to call vendors with questions, and make sure all communication was on the table for everyone!
On the day of the wedding she was there to really orchestrate the timing of things to make the wedding flow as it should without any hitches. There really is a lot of work that goes into such a huge event with so many people even though I didn't want any formalities. Summer was such an asset to make the wedding FUN and not work on our special day! I highly recommend her!!! -
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User1889579 Sent on 09/09/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Jocelyn was (is!) awesome! She gave amazing vendor referrals, which was extremely helpful especially since I don't live in North Carolina. She was available whenever I needed her prior to our wedding and on the days leading up to the wedding made me feel calm and reassured that it was going to be the best day ever! On the day of the wedding everything went smooth and I could not have dreamed of a more perfect reception. Thank you Jocelyn & Team at Firefly events!! You ladies rock!Firefly Event Company's reply:
Thank you so much! Your destination wedding was one for the books! Such a fun time for such beautiful people! Congratulations! -
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Kristen Sent on 07/25/20145 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Jocelyn was so easy to work with! We hired her as our "day of" planner at the end of our planning after realizing what a chore it was to organize all of our vendors. She immediately stepped in and took over communication with our vendors. She worked with us at our rehearsal to get everyone where they needed to be and was integral to our wedding day going off without a hitch. Because of her, all vendors showed up on time and she even found a seamstress to fix my dress after the bustle was torn during our cocktail hour. My now-husband was very impressed with how she did an amazing job keeping everyone on schedule. Highly recommend hiring Firefly Events to coordinate your wedding!Firefly Event Company's reply:
Thank you, Kristen! You and Andrew were a dream to work with! It was such a lovely night! Cheers! -
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User1727103 Sent on 07/22/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
"Thank you so much for all you did to make our wedding day the best day of our lives! Choosing Firefly Events was the best decision we made for our wedding! You guys made everything go so smoothly and were such a pleasure to work with. Words can't express the great job you did!"
Firefly Event Company's reply:
Thank you so much! Congratulations!! -
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User1644701 Sent on 06/03/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Firefly Events is great! From day one, they were so professional and fun! On the wedding day, it was so nice to know that they were there, taking care of every detail. After the wedding, several my guests commented about how smooth and perfect everything went all night. I definitely have them to thank for it!Firefly Event Company's reply:
Thank you! Wishing you lots of happiness and love! -
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Maggie Sent on 05/02/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Jocelyn and Brenda were such a joy to work with from the very first conversation. Jocelyn had such great and unique ideas to help make our wedding day a special and memorable day for us. On the day of, Jocelyn made sure all the vendors were doing what needed to be done and helping set up, while Brenda kept the wedding party informed of the timeline. (As well as help get the mud off my dress!) They are truly far more than "planners," it feels like they are there as part of your friends and family, so excited to share the day with you! You cannot go wrong with choosing Firefly Events to help coordinate your very special, once in a lifetime, day!! Thank you Jocelyn and Brenda for all the great memories!Firefly Event Company's reply:
Thank you, Maggie! It was a truly magical night! All the best! -
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M Sent on 03/05/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I can not recommend Firefly Events highly enough!!! Jocelyn is awesome, she totally understood the "vision" I had for my wedding and brought it to life in a way that was better than I ever could have imagined! From our very first email to the sparkler exit, Jocelyn was so fun to work with and on top of every detail. I'm so thankful for her help, I was able to enjoy the wedding planning process and totally relax on my wedding day! You will LOVE working with Firefly Events!!!
Firefly Event Company's reply:
Thank you! It was such a pleasure working with you! Congratulations! -
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Kristy Sent on 09/16/20144.9 out of 5 rating4.9
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Quality of service 4.5 out of 5 rating4.5
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Jocelyn was my day of event planner and she was great. She made sure that everything ran smoothly and we greatly appreciated everything that she did to make our wedding day special.Firefly Event Company's reply:
Thank you, Kristy! Congratulations to you and Dennis! It was a wonderful night! Cheers! -
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Kristen Sent on 08/07/20224.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Knowledgeable, Reliable, and Professional
I'm very glad we hired Firefly Event Company as our wedding planner. Kate was extremely responsive and helpful. She managed our vendors really well, too. We selected the Platinum package and were very happy with the level of service we received. Even with the Platinum package there was still a lot the couple had to do, so in hindsight, I probably would have selected a different package level from Firefly that would have included full service planning. I would definitely recommend using Kate for your special day! She really was great.Firefly Event Company's reply:
Thank you Kristen! It was such a pleasure working with you, Phil and your mom to plan your big day!! So happy for all of you! -
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Devon Sent on 06/10/20164.8 out of 5 rating4.8
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Quality of service 4.5 out of 5 rating4.5
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
Jocelyn with Firefly was wonderful to work with! With my very busy work like, I decided to opt for the 'Platinum package', which, among a lot of other things, meant that Jocelyn would handle vendor communication, which was a huge help. Jocelyn helped keep me on track, especially with vendor payments, and keep me sane. She also made several great suggestions (like a gourmet popcorn bar) that I wouldn't have thought of. And when, on the Wednesday before my wedding, I decided to change the ceremony location to a different part of our venue due to the weather forecast (the ceremony and reception were in the same venue, but it was large so there were several different options), Jocelyn was unbelievably supportive and jumped right on the task of dealing with the florist and events manager at the venue. And even with such short notice, the ceremony looked incredible. Everything was perfect, and I am so glad I had Jocelyn to run everything for me the day of! She went above and beyond and was so attentive to us during the reception, always making sure we had whatever we needed.Firefly Event Company's reply:
Thank you, Devon! It was a pleasure working with you and Sean! Congratulations! -
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Cara Sent on 11/14/20174.7 out of 5 rating4.7
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Quality of service 4.5 out of 5 rating4.5
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
I am so thankful for Summer and the Firefly team. As an out of town bride, I wanted someone in Asheville to support my husband, my family, and me with pulling together the logistics of our wedding day. Summer stepped up to that challenge and did so with such ease. In the planning process, Summer shared helpful documents with my mom and me to help us figure out what we needed to be thinking about when. We had calls every few weeks to check in about updates and troubleshoot any pieces we felt stuck on. My husband and I had a lot going on throughout the year we planned our wedding, but working with Summer helped us feel focused and on track. She was also always willing to check in with different members of our families and provide suggestions for parts of the wedding weekend with which she was not directly assisting (i.e. rehearsal dinner, day after brunch). We really appreciated her insider information for two families of outsiders!
While Summer was wonderful during the planning process, she was even more amazing during our wedding weekend. When we connected on the day before the wedding, she immediately pulled me aside to see how I was doing and take a feel for group vibe. I appreciated how well she understood people dynamics and how incredibly calm she was throughout our whole wedding weekend! How lovely. While calm, she was also on top of every detail and made sure that my husband and I were not bothered about details so that we got to just enjoy our wedding day. That meant so much to us. We, along with both of our families, feel that we got to more fully enjoy our wedding weekend because we had Summer and her team there to cover any issues that arose. She made my husband and I feel so cared for - restocking our drinks, communicating with the band for us, and packing us food to go for after the reception – she and the Firefly team did it all. We enjoyed every single minute of our wedding day. So much of that was thanks to Summer and her team. Thank you!!! -
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Laura Sent on 06/01/20184.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
We loved working with Jocelyn at Firefly! We booked a mid-range package that was more than day-of planning, but not full-service planning, and it was exactly what we needed. Jocelyn was there from the beginning for advice, suggestions, and answering questions...everything from invitation wording to helping out when our caterer canceled on us six months out. She was friendly, responsive, helpful, and very organized. Couldn't imagine having done it without her! -
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Christina Sent on 10/18/20174.5 out of 5 rating4.5
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Quality of service 5 out of 5 rating5.0
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Average response time 3.5 out of 5 rating3.5
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
We had the best experience with Jocelyn coordinating our wedding. She made the entire planning process easy and stress free! The day of the wedding, everything went smoothly and we had the most perfect day! I loved that Jocelyn always made sure my husband and I had a drink in our hands throughout the night, and made sure we got to enjoy the food- which is easy to forget with all that is going on during the wedding! -
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User2499951 Sent on 01/09/20164.5 out of 5 rating4.5
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Quality of service 4.5 out of 5 rating4.5
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Average response time 4.5 out of 5 rating4.5
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Professionalism 4.5 out of 5 rating4.5
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Value 4.5 out of 5 rating4.5
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Flexibility 4.5 out of 5 rating4.5
Really made our night stress free. Planning our destination wedding in Asheville was easier than we thought thanks to Firefly Event Company!Firefly Event Company's reply:
Thank you! It was a lovely night! Cheers to you both! -
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Laura Sent on 12/29/20164.3 out of 5 rating4.3
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Quality of service 4 out of 5 rating4.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 4.5 out of 5 rating4.5
I was very pleased with the services I received from Jocelyn, who is incredibly nice and easy to work with. Jocelyn made the day run smoothly, and I was not worried about any details on the day. Thank you, Jocelyn! -
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Liz Sent on 01/23/20173 out of 5 rating3.0
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Quality of service 2.5 out of 5 rating2.5
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Average response time 4 out of 5 rating4.0
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Professionalism 2.5 out of 5 rating2.5
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Value 2 out of 5 rating2.0
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Flexibility 4 out of 5 rating4.0
Summer was great about correspondence and answering questions before the wedding. I had invested in the month of package as I had already planned all the vendors and had a venue that took care of many of the smaller details. I felt that it was the actual wedding day that was disappointing to me. I had several comments from friends that her assistant, Jocelyn, had been less than polite and I also felt that the entire evening was rather rushed and that I wasn't consulted enough when things ran slightly behind. I spoke to Summer before the wedding about extending our reception by 30 minutes and she discouraged me from doing so, saying that we would run on time and it would be too difficult to change the time with vendors etc. I chose to extend it anyways (and it was very easily worked out) because I am always skeptical of timelines. I am so thankful that I did that against her advice because undoubtedly we did run behind, and EVEN THEN it felt rushed. There were people who had just sat down to eat when the wedding planners were pushing to move forward with the next "event." I felt that this was poor judgement and inconsiderate on the planners side (my mom, mother of the bride, felt that it was in efforts for them to get home earlier...not sure if I agree but worth noting). We had also asked them to put the flower arrangements in the mother of the bride's car as we wanted to take them home, which they agreed to do. We found out the next morning they had taken only the smaller arrangements and left ALL the larger, more beautiful, more expensive arrangements out and they froze overnight. There was plenty of staff around to help had they needed/asked for it. I was very displeased about this as flowers are some of the more expensive touches at the wedding and I had hoped to enjoy them for days more and ultimately dry a few. Overall, I thought that FireFly was great before the wedding, but wasn't 100% satisfied looking back on the evening. -
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Austin Sent on 11/10/20153 out of 5 rating3.0
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Quality of service 3 out of 5 rating3.0
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Average response time 3 out of 5 rating3.0
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Professionalism 3 out of 5 rating3.0
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Value 3 out of 5 rating3.0
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Flexibility 3 out of 5 rating3.0
We hired Jocelyn as our day of coordinator to help ensure things ran smoothly and to keep my wife from getting stressed out. I must preface the rest of the review with the fact that my wife and I had already done much of the wedding groundwork on our own (in terms of finding vendors) and were highly involved throughout the process.
That said - Jocelyn was also hired to take care of our event rentals (communicating with the rental company, determining amounts, etc.). in order to try and secure her as she explained she didn't normally take more than one DOC package during October (peak wedding season in the area). My wife and I ended up handling the majority of the event rentals - with Jocelyn serving only as a go between in a few instances. Granted- this was one of those areas we may have been over involved, and she was helpful in deciding how much we needed to order in terms of flatware, barware, glassware, etc.
She was quite responsive to emails, and persistent about certain things (such as our personal items list). However, there were several instances that were rather frustrating.
Namely:
I provided a list of people in the processional, and where their reserved seats were. At the rehearsal, this was scrawled on the back of an envelope and grossly incorrect.
My wife stood next to Jocelyn and texted her our personal items list. And yet, there were items that did not make it back.
I had to chase down her assistant, during what was supposed to be our exit, because the cards, gifts, dessert, and prepared "to-go" meals for us were not in our car. The food never made it and ended up getting thrown away.
Otherwise, she was great at the rehearsal and reception. Ran the rehearsal efficiently and smoothly. Aside from the mishaps above, she did a good job of keeping us, and the event, taken care of on the day.Firefly Event Company's reply:
Oh no! I am so sorry that you were displeased. However, we honestly don't feel that your review is a true reflection of the course of events that actually took place. The ceremony processional details changed at the rehearsal due to your parents request (and in no way affected the wedding processional the next day). You had also previously listed a contact person who would be responsible for taking the personal items, cards and gifts (not in the get-away car), so they went with that person, as planned. We also have never thrown away food - you had a plated meal, so all of the food was accounted for. We do appreciate the feedback, though, and certainly wish you both all the best! -
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Siobhan Sent on 09/25/20172.2 out of 5 rating2.2
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Quality of service 3 out of 5 rating3.0
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Average response time 3 out of 5 rating3.0
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Professionalism 1 out of 5 rating1.0
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Value 2 out of 5 rating2.0
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Flexibility 2 out of 5 rating2.0
Let me start by saying our wedding really was absolutely fabulous and I could not have asked for a more beautiful, fun night. I booked Jocelyn early on in my planning process with the gold package ($3100). Our consultation call was great and I was confident she would be a great coordinator. Throughout the process I was disappointed with her multiple times - there are only so many times that rescheduling phone calls at the last minute or weeks delay in email responses are excusable. The week of the wedding I got very little correspondence from her until the Thursday prior to the event. By that point my fiancé and I were already en route to Asheville for our big day. The details discussed during these calls and emails would all have been appropriate to be discussed before this time. We met Friday to do the rehearsal and then Saturday for the big event. I will say all of my vendors were where they were supposed to be and the space was absolutely beautiful so I will give her some credit there. As I said, the night was great and everything seemed to go off without a hitch until my mom got back to the hotel with our personal items only to realize all of the cards brought by guests were missing. While I am in no way suggesting Jocelyn was responsible for this, she was responsible for keeping my items safe and accounted for. Unfortunately she left the cards and gifts in an unattended, unsecured room for an hour+. Upon arriving home from our honeymoon and unpacking, I realized that our cake knife also did not get returned. In the grand scheme this is not a big deal, though it was a gift, but again just another disappointment. Overall I think you could find a better planner/coordinator for the money.Firefly Event Company's reply:
I have reviewed our correspondence and do not feel that this review accurately portrays how we communicated throughout our planning. It is extremely unfortunate that your cards and other cake knife were stolen, thus resulting in this review. I hate more than anything that this stained your memory of the event and that this took place after such a magical celebration. Wishing you and Chris all the best and more. -
Quality of service
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