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Elope Tampa Bay Reviews

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Reviews

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  • Elizabeth
    Elizabeth Sent on 04/04/2024
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    Save yourself the money & stress, ELOPE WITH ETB!!!

    My husband & I eloped last October at the GORGEOUS Isla Del Sol. We had the best experience with Elope Tampa Bay, and all of the vendors they chose for us. 10/10 would recommend to anyone!!

    We had discussed so many different options for our wedding... but at the end of the day, all we really wanted was a short & sweet celebration with our immediate family — and some pretty pictures. We didn't want to spend tons of money on a big wedding, and I didn't want the stress of planning, so we decided this was the best option. I will admit I am naturally a bit of a control freak, so it felt a little risky to go this route— but they came through & made our day pretty damn close to perfect!

    The only piece of advice I have is to communicate any preferences VERY early on. For example, I should've communicated my photography preferences earlier in the process (All of their photographers do good work, however, I'm a little picky with editing style preferences). That being said, I lucked out with an amazing photographer, so it all turned out perfect!

    Bonnie did an amazing job with our ceremony, our cake was delicious, the flowers were gorgeous, Mariah Lacy Photo took beautiful photos, and Catie was there every step of the way helping us coordinate. We couldn't have asked for a better experience. If you're considering eloping with Elope Tampa Bay, JUST DO IT!!!
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    Megan Sent on 12/06/2023
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    Absolutely incredible company to work with!

    The entire process with Elope Tampa Bay was stress-free and easy, even when Mother Nature decided to tear down our original wedding ceremony space on the pier, ETB was able to reassess and refocus our dream setting somewhere else on the property while still including the gorgeous backdrop and making it special for us!

    Wedding day execution was seamless! We did encounter small hiccups, but Michaela and Catie were quick to fix them and make it right by reassuring us that they had everything under total control.

    Melissa Dozier with Madimagesinc was amazing! ETB set her up with us for the wedding day and she made my husband and I feel comfortable at first conversation while also being extremely helpful in organizing our family photos. She made us so happy, we both felt like we were laughing the entire time it didn’t even feel like we were being photographed (go figure!). My husband is very shy when it comes to being photographed and we are so grateful to have been paired with her through ETB.

    We were in love with our flowers!!! I specifically asked for purples, succulents and some cascading flowers and ETB went above and beyond my expectations! If we would have gone to a florist ourselves, we would’ve never been able to get such a beautiful flower bouquet for myself and boutonnière for my husband that truly reflected us.

    Just a little side note :

    When Trevor and I first got engaged, we were just so overwhelmed with planning we just didn’t know where to start with everything. Once we stumbled across ETB in December, we just knew this was where we were meant to be for our celebration of marriage. We’ve truly never felt so understood, nonjudgmental and encouraged by a company for what small, intimate moments we wanted to have at our wedding and captured. We’re really so grateful to have had Michaela, Catie and everyone at ETB facilitate that for us.
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    Stephanie Sent on 11/13/2023
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    Intimate wedding planning

    Amazing, amazing, AMAZING!!! The Elope Tampa Bay team made our intimate elopement at the Whitehurst Gallery a fairy tale! I found the business on instagram and immediately noticed their organization, attention to detail, and great customer service starting with my first interaction with them. They made me feel like our elopement was a priority and would respond back to my questions within 24 hours! Everything from the flowers, cake, decor, venue, officiant, photographer and videographer were perfect. The team took my ideas and brought them to life and would always offer suggestions when I wasn’t sure of what I wanted. Truly the best experience and I tell all my friends about them!!! If you want a stress free wedding planning process so you can relax and enjoy your engagement, Elope Tampa Bay is the way to go!! Thank you so much!!!!
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    Are you interested?

  • Alyssa
    Alyssa Sent on 09/13/2023
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    Best Decision we could have made

    I could not have asked for a better to help plan our wedding day. The communication was flawless and they really made myself and my husband not only feel that we were in the best hands but also very special. There were hiccups with the venue and they handled it INCREDIBLY. Although planning a wedding is stressful, we knew that once the Elope Tampa Bay team had in in their hands, it would be taken care of perfectly. The wedding day itself couldn't have been any smoother- choosing them was truly was the best decision we could have made for our special day. Eternally grateful for this team and have already recommended them to friends with upcoming weddings.
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    Jackelyn Sent on 08/23/2023
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    Above and beyond

    Big Rave to Catie and the whole team. My husband and I got married at the Hyatt Regency Clearwater we wanted to be close to the beach so wanted something elegant with a beautiful sunset ceremony and Catie and the team made sure that's exactly what we got. The communication between them was more than great they responded fast answered every questions we had. Let me not forget to mention that they was able to get us married in less then 2weeks . And the day of the wedding they walk you through everything and make you feel so comfortable.If I was to do it all over again with my husband I would not change anything . Our photographer was Cara DeHart she was amazing and capture every beautiful moment our Videographer he did such an amazing work video came out beautiful. Flowers decor was just so beautiful and the cake was delicious. Thank you all for making it perfect and so memorable. 🩷💝
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    Wini Sent on 02/12/2023
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    Creating a 5-Star Wedding!

    Five stars! Elope Tampa Bay is the way to go, ladies! My husband and I could not decide how best to approach our wedding. We wanted a day that was relaxed instead of hectic but yet elegant without breaking the bank. And then I found Elope Tampa Bay! Elope Tampa Bay made our dream wedding a reality. I reached out explaining in a few sentences what we envisioned. Elope Tampa Bay returned my message the same day, explaining how their services work, providing pricing and options. I was so thrilled to learn that we could create a wedding personal to us on the beach. Throughout the planning process, Elope Tampa Bay was a dream to work with. They promptly returned my messages and made planning totally stress-free and fun. We picked our cake, our flowers, music with a first dance, and vows personal to us. On the big day, everything was perfect. Catie was organized and excited, and allowed us to simply enjoy the day, living in each wonderful moment. My flowers were exactly what I envisioned, cake was delicious, and our photos are absolutely gorgeous! Don’t stress about your big day—let Elope Tampa Bay handle everything. You will be so happy you did.
  • Cortnee
    Cortnee Sent on 11/30/2022
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    Highly recommend!! Perfect day!!

    My husband and I had the best experience with Elope Tampa Bay! We were randomly searching for destination wedding ideas and locations in Florida and ended up booking with Elope Tampa Bay due to the variety of venue options offered and the stress-free process of it all when signing up for the package options! The only real planning we had to do was picking the date, travel plans, wedding dress/suit & the dinner reception! Their communication was the best and they would reach out with different questionnaires to get an idea for what we liked for each part of the planning for our big day (cakes, flowers, day of details, etc.)! Thank you so so much Elope Tampa Bay! We communicated mainly with Catie who was awesome and very responsive even the day of which eased our anxiety since all of the planning was basically a big surprise for the day of (thank you Catie)! Everything fell into place perfectly and we could not have asked for a more perfect day—felt like a dream! Highly recommend Elope Tampa Bay if you want a more affordable, intimate ceremony!! Thank you again!!!!
    -Mr. & Mrs. Spurrier
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    Christine Sent on 11/23/2022
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    Run, don’t walk, to book them!!!!

    We cannot say enough great things about ETB! This was the most stress free process imaginable. I’m a very laid back person who didn’t want a huge wedding but also didn’t want to cut corners if that makes sense. From the beginning communication was impeccable. We LOVED our photographer and videographer, everything came out extremely high quality. Our officiant was amazing. All vendors including cake and flowers were top notch. The cake was delicious flowers beautiful. I would recommend this company to anyone. We had such a memorable day and will cherish this for the rest of our lives!
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    Mia Sent on 10/11/2022
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    Walking on Air! Incredible Value for Service

    I found ElopeTampaBay through Instagram. My husband and I wanted to elope, but we wanted something elegant and classy that would not make us regret not having a big wedding. We got the Deluxe package with 90 min photo/video and are so incredibly happy with the result. This day was everything we wanted and more. Catie was so wonderful to work with. She made me feel comfortable on my wedding day and throughout the process. She communicated in a timely fashion and the team captured my vision 100%. We are overjoyed and still walking on air with the intimate ceremony that included all the pieces we wanted. Our ceremony happened days after Hurricane Ian and Melani made me feel secure and that I could count on them for updates. Thank you to Catie, Melani and the rest of the team! Every vendor was professional and excellent.

    Big shoutout to @weddingsbybonnie, @mariahlacyphoto, @imageryweddingfilms, @wonderlandfloralart and @alessibakery !
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    A Uy Sent on 09/03/2022
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    Saved Our Wedding Day

    Planning a wedding is difficult, but I found it to be more so due to the lack of representation in the wedding planning industry. Soon-to-be brides are often perceived to be bridezilla if they speak their minds. Knowing this stigma and the stigma we black women carry, I was more cautious of how I expressed my needs, wants, and concerns. I held back more than I should. I overthought every single thought and emotion. Despite my best efforts to conform to the agreeable woman, drama ensued and led to a series of terrible events caused by our original wedding venue and planner.

    I was furious and hurt. There was nothing beautiful or magical about any of this. I canceled our wedding.

    Taking my mom’s advice, I detached from everything and took some personal time to heal. During this time, my partner and I decided to move forward in a different direction with our wedding. We looked for something that would allow us to bring that magic that we lost. A place that meant something to us or could. An inviting, peaceful, and naturally beautiful space; led us to Wild Roots and then Elope Tampa Bay.

    In three months, Elope Tampa Bay (ETB) brought to life a wedding I couldn’t imagine. Melanie and Emily treated me like a human. They heard my needs and concerns. ETB worked with me to keep my wedding officiant and photographer. Catie went to the ends of Tampa Bay to find a florist who made traditional Hawaiian leis. Her efforts allowed my partner and me to honor a piece of my past. I was in disbelief throughout the entire experience on how easy and effortlessly everything was coming together. Catie’s professionalism, communication, and organization far exceeded my expectations. She is the best coordinator anyone could have on their wedding day. She gifted us the time and space to take in each other and our love, to enjoy our guests and all the good vibes flowing through our day. For that, we are eternally grateful.
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    Janna Sent on 05/04/2022
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    Grateful for elope tampa bay

    We are so glad we found Elope Tampa Bay, and were able to work with them for our wedding. We planned two different weddings prior to deciding to elope, but due to pandemic, decided this would be the best option for us. Everyone at Elope Tampa Bay were very professional, kind, and enthusiastic about the work they do! They responded to our emails quickly, were affordable, resourceful, and made us feel special throughout the process. We were at ease the entire time. I still tear up when I think about our wedding because it was such a special day for us! Would recommend this service to any couple.
  • Brianna
    Brianna Sent on 04/14/2022
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    I couldn't have had a better experience!

    Elope Tampa Bay gave my husband and I the BEST wedding we could’ve asked for. Everything was so simple and Catie was seriously a lifesaver. She was always there to answer any question questions I had. The response time to questions was insane. Sometimes, I’d hear back like 10 minutes later. We had everything we could’ve asked for at such a reasonable price. The flowers were gorgeous. The cake was delicious. The photographer and videographer they set up for us were wonderful. The quality is insane for the price. I cannot recommend this company enough. It made planning so simple. I didn’t have to worry about booking any other vendor (besides transportation and where to eat after). Everything was done for us. We just had to show up! They really take your likes/dislikes into consideration when planning so everything is exactly what you’d like.
  • Vicky
    Vicky Sent on 03/17/2022
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    Don't hesitate on ETB!

    I LOVED working with ETB and cannot say enough good things about the team (especially my lead planner Catie). I would highly recommend them to my friends or anyone looking to have an elopement / small ceremony! Catie was SUPER easy to work with - she was very responsive, organized, and most importantly, patient with all my questions (ranging from if there will be water at the venue to which side would I stand). She had at least two calls with me before I even booked with them to talk about the entire process. She made sure I was comfortable with everything and that all questions were answered. The team took care of everything like contacting and hiring vendors and made the whole planning process stress-free. On the day of, Catie and Melanie were so warming and enthusiastic and made sure everything go smoothly and perfectly. They were super efficient and on top of everything - I did not have worry about anything at all! Choosing ETB was the best decision - it truly made our ceremony so enjoyable and memorable.
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    Amanda Sent on 03/16/2022
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    Highly recommend Elope Tampa Bay !!

    When starting the wedding planning process I felt overwhelmed and unsure. We wanted to Elope but also wanted to keep our families happy by involving/inviting them. In the end it all fell together perfectly thanks to Elope Tampa Bay!! Catie and the team helped us but together a beach "micro-wedding" that fit us perfectly. We had so much fun and so did our families/friends. Thanks Elope Tampa Bay for being so fun and easy to work with! We HIGHLY recommend using Elope Tampa Bay if an elopement or micro-wedding is what you're planning 💕
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    Rachel Sent on 02/03/2022
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    Perfect day

    Elopetampa made our day that was ruined by covid extra special ! It was a beautiful day and I would recommend elopetampa for elopement and small wedding alike. Photo and video were beautiful !
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    Janine Sent on 01/02/2022
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    It was honestly a pleasant surprise as to how smoothly everything went.

    Much thanks and appreciation to: Catie, Nyssa, and the Elope Tampa Bay team. You guys did a wonderful job making our dream wedding come true. Every detail was executed beautifully. It was honestly a pleasant surprise as to how smoothly everything went.

    The vendors that you work with (i.e. Bonnie Sanchez, Amber McWhorter, Imagery Wedding Films, Lemon Drops, and Alessi Bakery) we're fantastic as well. Very professional but personable too.

    You guys are aces in our book and we will highly recommend you to others. Much thanks!!!
  • Maria
    Maria Sent on 12/15/2021
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    Thank you, Elope Tampa Bay

    I would highly recommend Elope Tampa Bay. The process was so easy and stress-free. They were great at keeping in touch with me and answering all of my questions through Honeybook. Also, Catie called us about a week before the wedding to discuss all of the details for the day of. Everything went smoothly, and we were very happy with our officiant, photographer and cinematographer. They did a great job. The flowers were beautiful, too, and when the gorgeous cake fell in the sand (after we cut it, tasted it and took photos, thankfully), Catie assured me she would bring us another cake the next morning... and she did. Thank you Elope Tampa Bay and Catie!
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    Brenda Sent on 12/13/2021
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    Outstanding!


    We hired Elope Tampa Bay to help plan our intimate wedding and we’re so happy that we did! They made the whole planning process easy and stress free! They hired all our vendors, coordinated with the venue, and were in constant contact updating us and answering any questions that we had.

    Catie was our wedding day coordinator and she was outstanding! She did an excellent job keeping my husband and I both calm and made sure everything went smoothly. We can't thank her enough!

    If anyone is planning to elope or have an intimate wedding I highly recommend Elope Tampa Bay!
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    Denise Sent on 12/03/2021
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    phenomenal job

    Elope Tampa Bay did a phenomenal job making sure our small intimate wedding was just want we wanted. They made sure to include things that are special to us. Special thanks to Catie our day of coordinator.
  • Brian
    Brian Sent on 11/10/2021
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    Tens across the board!

    Planning a wedding is supposed to be one of the most stressful events of a person's life. With Elope Tampa Bay, that was not even close to being the case. Melanie and Catie were there every step of the way and guided us through booking vendors, picking a venue, choosing floral themes, and any other wedding-related topic you could possibly come up with. They gave us their personal contact info and urged us to reach out with any questions or concerns as soon as they arose, and they always made us feel better when we started to get those jitters leading up to the big day. I cannot recommend Elope Tampa Bay enough for those of you planning small weddings and elopements in the Tampa Bay area.
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    Nicole Sent on 10/07/2021
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    Magical Wedding Experience!

    When starting wedding planning, everything was so overwhelming and stressful. I didn't know where to begin or how to put my special day together from beginning to end without help. With wanting to go with a smaller and intimate wedding to save money, Elope Tampa Bay was my saving grace!

    It was almost too good to be true that a company took over and planned your wedding day with everything and more you could have wanted. From start to end, communication was impeccable. They are so caring, understanding and fast with responding. They covered everything from venue permits, officiant, photography and videography, music with first dance, cake, flowers and champagne in the package I purchased. Anything else I needed help with was easy to navigate with their welcome packet and references.

    Having amazing photos was my priority for my wedding day, and they definitely did not disappoint! I could have not asked for a more magical day. Seeing the venue when I arrived set up to perfection in addition with the gorgeous cake and flowers was truly breathtaking.

    Amazing, amazing, 5 stars! I could not recommend this company more. Affordable and stress free. You will feel like you hardly did any planning because they take the worry right off your hands!
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    Lauren Sent on 09/30/2021
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    All-Inclusive Non-Traditional Awesomeness

    When we were first thinking about our wedding, we didn't really know what we wanted. We just knew that we did not want a big, traditional wedding and we just wanted a few people there for an intimate ceremony. I came across Elope Tampa Bay and they were perfect! They were very responsive and made everything so easy from vendor selection to set up. All of the girls who work there are very nice and quick to answer any questions that we had. They worked with us to add additional flowers which were gorgeous and truly made our day special. Highly recommend!
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    Jordan Sent on 09/23/2021
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    I would’ve been so lost without them!!!

    I had my bachelorette trip planned in tampa, a lot of my bridesmaids backed out last minute. so to make it cheaper, my husband & his friends joined us for a joint bach trip. we had our wedding planned for november 20th of this year! back in May, my father in law was diagnosed with cancer. it was progressively getting worse all summer. we’ve almost lost him twice. at the last minute, we decided we would elope while we were down there so in case something happened, my father in law could see us get married. it was a very stressful time but also exciting. i stumbled upon ElopeTampaBay when i googled elopement packages. let me just say i knew i wanted to work with them after seeing their website & everything they had to offer! they responded so quick to my questions and emails. they were the best! for it being a last minute elopement & us deciding less than a week away of the date we were planning for, they were QUICK to get everything together! i didn’t have to worry about a thing with them. they made our experience so special! we loved all the vendors they chose for us! not to mention, me and my husband have celiac disease and we’re dairy free. they went out of their way to get us a special made cake so we could actually enjoy it after the ceremony! i have nothing but good things to say about them! thank y’all so much!!!
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    Keirsten Sent on 06/07/2021
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    The absolute best

    This is how all weddings should be done. See for yourself.
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    Cherri Sent on 05/24/2021
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    Perfect elopement ❤️

    This was the best choice we could have made!!!! The whole experience was wonderful and stress free! They are professional, efficient and go above and beyond to make sure that everything is taken care of of!
    Elope Tampa Bay gave me everything I wanted and more than I knew to even ask for!!! Great communication, beautiful flowers and breathtaking pictures and scenery ❤️ I could not recommend them enough!!!!!
  • Sheila
    Sheila Sent on 04/04/2021
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    A dream experience!

    After having to postpone our large October 2020 wedding, Aaron and I had grown frustrated with waiting until our new October 2021 date. In January of 2021 we started floating around the idea of eloping and I told him the only way I would give up the big wedding is if we went to St. Pete and it had to be an upscale/luxury experience ... and I didn't want to do any of the work. Because we don't live in the Tampa area (Kansas City), I wanted to make sure I did my research. I stumbled upon Elope Tampa Bay and I was SOLD! They work with so many locations from more urban/industrial settings to right on the beach. Melanie made sure that we had the experience of our lives! Communication was great. The experience was 100% stress free. Every detail was taken care of: the location of outrdreams (SUNKEN GARDENS!), the flowers (beautiful! I sent inspo pics and and they did the rest), the cake (delicious!), the music, the officiant (so sweet!), the photographer (INCREDIBLE) and the videographer (INCREDIBLE). We were absolutely blown away by everything. I have NO REGRETS about not having the big wedding!!
    THIS WAS SO MUCH BETTER!! Without Melanie and her team, we would have not had such an amazing experience. We cannot recommend Elope Tampa Bay enough to anyone looking for an amazing elopement/micro-wedding experience! Thank you again, Melanie!!
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    Jillian Sent on 01/05/2021
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    5 stars all around

    Melanie and Bridget made our morning elopement very easy and super fun. We trusted them to pick the photographer based on our specific needs (gender reveal also), and OH MAN did they deliver! Would use Elope Tampa Bay time and time again if you could have multiple ceremonies! Thank you!!!!
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    Toni Sent on 12/18/2020
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    Best Day Ever

    Our experience with Melanie and her team was absolutely amazing! It was truly better than anything I could’ve dreamed of and I can’t recommend them enough.
  • Kirstin
    Kirstin Sent on 12/07/2020
    5 out of 5 rating
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    Perfection

    I can't even to begin to express how amazing Melanie and her team are at Elope Tampa Bay. With all of the hurdles my husband and I jumped through this year to get married, when we finally decided to elope, Melanie was there every step of the way to put my mind at ease and make it perfect. When we finally decided to cancel our destination wedding in Jamaica back in July, we put everything on pause...until three weeks before our wedding date (in Jamaica) when we decided to elope. I found Elope Tampa Bay by just searching Tampa elopements and everything fell into place within days. Our elopement was at Sunken Gardens, and could not have been more beautiful. Everything from the team, the flowers, the cake, the location, the photographer and the officiant were just flawless. Even with dealing with a hurricane in November and having to postpone the wedding once more two days out, the show went on without skipping a beat. All vendors were able to postpone and make it happen, which I was so grateful for. It was everything we wanted it to be...simple, quiet and stress free. Thank you so much for everything and I will recommend this team to everyone!
  • K
    Kylie Sent on 12/01/2020
    5 out of 5 rating
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    Absolutely perfect experience, from beginning to end

    At the beginning of this process we did not know how we were going to make our wedding a special and extraordinary day due to the current COVID-19 pandemic situation, however then Kylie mentioned that she had found a stunning wedding venue In St Petersburg as well as a wedding planner who was not only willing to but also couldn't wait to go above and beyond to create the wedding of our dreams. Our elopement was everything we could have dreamed of and more. We are so glad we chose to trust Elope Tampa Bay and also Wild Roots as it was utterly perfect!

    Melanie, thank you very much for organizing everything for our wedding. Your services are phenomenal and your attention to detail, professionalism and customer service is second to none. The entire process was simple, coordinated and straightforward. You made a very difficult and stressful process incredibly comfortable. You took all of our dreams and made them a reality. We could not have done anything at all without you, so thank you for making our day the most amazing day of our lives.
  • W
    Whitney Sent on 11/06/2020
    5 out of 5 rating
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    The best of the best!

    Where do I even begin? Melanie & Emily with Elope Tampa Bay made our wedding day absolutely perfect and stress free, just the way we wanted it. After postponing, cancelling, and then attempting to plan a last minute courthouse wedding in the middle of the pandemic, I stumbled across their Instagram while searching for a photographer in the area to do photos for us at the courthouse. Shortly after that, we found out our courthouse was no longer doing weddings because of Covid. Once I handed over the reigns to Melanie and Emily it was like a huge weight was lifted off of my shoulders. It didn’t take long for me to realize that they were quite literally two of the sweetest people I had ever come into contact with. They literally took care of every single thing in the weeks leading up to our wedding day and the day itself was seamless. From helping me pick a venue to having my dream bouquet made and our favorite cake to cut after the ceremony, they did all of it and were able to keep me within my budget. I was feeling a little too relaxed in the week leading up to the big day and Melanie assured me it really was that easy! The communication regarding details could not have been better and they really did everything to make sure we had the wedding of our dreams despite all of then bumps in the road along the way. I would 100% absolutely recommend Elope Tampa Bay to anyone looking for an alternative to the big traditional wedding. You can have all you want and more without the headache by letting Melanie & Emily be your wedding planners!
  • E
    Elise Sent on 11/05/2020
    5 out of 5 rating
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    Thank you, Elope Tampa Bay!

    I was initially looking at a few different elopement/small wedding services in the area, and I am so glad that I chose Elope Tampa Bay! Our experience was top-notch from start to finish. They were so quick to respond and we were able to schedule our big day even sooner than expected! We provided a brief explanation of the type of elopement we were hoping for, and they took care of everything in a very thoughtful way. There were plenty of opportunities to customize & provide input, and it never felt like we were "compromising" by not having a big traditional wedding. I also really appreciated how they walk you through the license process and any other FAQ's so you don't have to try and figure out that stuff alone. I can't believe how smoothly and easily the whole process went throughout the planning and the day itself. It was exactly what we wanted--and stress-free to boot! I highly recommend Elope Tampa Bay!!
  • P
    Paige Sent on 08/30/2023
    1.6 out of 5 rating
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      3 out of 5 rating

    Wish it went differently

    Please note the below review is my opinion, feelings and experience. I am not stating that every client will have this same experience I did.

    I also want to say that their employee Catie was extremely professional and nice no matter how many questions, changes, etc I asked her. My experience dwindled as the time went on and I was not receiving the information I was promised, I felt forgotten about and when there was a change in my contact point to Melanie, I felt belittled, I was filled with anxiety on hearing back from her as the correspondence I had in my opinion the way I read it with her was flat, annoyed and made me feel like she didn’t care how I felt or making my day special. Again, you may not have the same experience I did, but this is the experience I had and the way it made me feel.

    Package/pricing:
    I made the mistake of not doing additional research on what pricing is like for a micro wedding prior to signing the contract, that is my fault. But the package seemed fair initially when I reviewed the contract based off the general consensus that weddings are wildly expensive and details of what I was getting, although this seemed fair because I was blind to what things actually cost. Since I have let ETB go and have been on this on my own I realize that in my opinion, the pricing is not fair. I have received close to 30 quotes from various vendors and none of them come close to ETBs pricing. That is not to say that this will be the same for you. This is also not be stating any as a fact, it is simply my opinion.

    With the basic package I chose, it allowed for their planning services, 1 hour of photo amongst informational support, a bouquet and boutonnière. I chose an add on of 1 hour of videography $600, and with the venue fee $170 my package totaled $3,120. This includes just what was mentioned, no chairs, no decor, this was all extra costs (I was aware of this). However, they do not go over the pricing in the contract for additional decor which in my opinion they should given their deposit is non-refundable. I later learned that an arch rental was starting at $1,200 and this does not include floral it’s just the arch and their contract does not allow you to bring any decor of your own in that sense. I later chose to add music to be played through their bluetooth speaker to my package for $150 making my total before chairs, any additional decor and any additional booked time with vendors $3,270. I paid a deposit of $1,560 & the $150 upon receipt of when they added it to my package. In my opinion, the package/contract should provide a rough idea of everything they have to offer so you know what you are committing to in full prior to paying any deposit given anything paid to them is non-refundable. Additional services, decor could bring your “reasonably priced” ceremony to something way more.

    Photo & Video:
    ETB picks both vendors for the ceremony. I expressed to them when I first inquired about their services on 11/17 and 12/6 before I even signed the contract that I would like to book additional time. They explained this is something I do directly with the vendors & once they have booked them they would connect us. This again, is something that in my opinion should be done either a. In a timely manner or b. The information should be provided with an approximate cost of their vendors as you are going into it blind on how much who they choose is going to charge you for additional time.
    I signed the contract on 12/11 & they confirmed my contract and noted in the email “we’ll hire your vendors knowing you’re wanting addtl time”. On 1/4, I followed up and they were still working on booking, I expressed that I liked a photographers work that I saw on their insta on 1/23 & on 1/25 they mentioned they were still working on booking. I followed up on 3/8 and they were still working on booking b/c it’s prime season and a lot of their vendors won’t commit until 6 months out. Followed up on 3/24 when I asked them about increasing my headcount, they were waiting on confirmation but promised to keep me posted once all was official. They also expressed to me that they were hoping to get them booked as my date of 11/11 and it being a Saturday is a prime wedding date. I followed up with them again on 6/25 to see if they were able to book yet, then I got an email back from Melanie this time stating in “RE: Photographer - are you wanting to add on more time to your photography package? Either on the front end, back end or have engagement photos?” - I replied “Yes, previously I was discussing with Catie that I was potentially wanting to add on time in the morning for getting ready. She told me that she was working to get a photographer lined up and would provide me the contact info once finalized.” Then I was told “Sorry for the misunderstanding...we had a note in your file that we were waiting on you to confirm if you wanted the additional time or not.. & that they would connect me shortly” —— To which I never got connected. This is where my feeling of being forgotten was solidified and the feeling that they just didn’t care about me as their client really began.I had been promised information, then promised again and nothing ever came of it.
    On 8/1 I discussed changing my venue with ETB to where my hotel block was, as I learned that they had a package with ETB. They explained that they would have to confirm with the vendors they were available to switch and would get back to me. Once they confirmed that the vendors were available to switch, I told them I would get back to them after I talked to my mom and my fiancé & asked “Could you provide me with the instagrams at least for the photographer and videographer? I will of course wait on any communication about additional time until you connect us but I’d like to see their style, pictures/videos. I’ve been waiting for them to be booked for quite some time. So I’m super excited to see who you’ve chosen for me and get an idea of their vibe.” (a lot had happened in addition to everything I was already feeling as you’ll come to read) so I had to really think about continuing with ETB. I was then told by Melanie “We'll connect you with the photographer and videographer once you let us know how you'd like to move forward. They are all within the style and vibe you were going for, so I'm confident you'll be happy.”. This was the straw that broke the camels back. I was already feeling anxious and stressed to talk to Melanie, she then withheld the information she had from me - in my opinion out of spite that she knew me saying I would get back to her meant I was halfway out the door after everything I’d expressed to her. What I expressed to her in my termination email was that her withholding the information was the straw that made me terminate my agreement with them, I later learned from their attorney that ETB had not secured anyone and that is why they said that they would provide the information. Again, this states my assumption, based off my feelings and opinions.

    Venue:
    My time with ETB was long, I started planning in 12/2022 when I was referred to them by a venue. I filled out ETB's questionnaire and was told the package for the venue only allowed 10 guests. Our immediate family is more than 10, so we dove into their other options. I explained that our date would be 11/11/23, and that our guest count could be up to 50 but I could work with other head counts and just invite some guests to the after party I was having. All of the venues they presented to me to me besides one were not available on Saturdays. 11/11 holds significance in our relationship which I explained to them, so that was the only thing I wouldn’t budge on. We went with the option available because as I understood it their initiative is to save the couple time & money and although we didn’t love the venue, we didn’t absolutely hate it. The venue just held no significance for us.

    Over the course of the next 8 months, I saw twice on their socials that they had two venues near where I was going to be having a reception brunch in Tampa. I asked if they were available for the date, and was told that they were not but to change the venue there would be a fee (this is in the contract) and was offered a park venue near my reception location. I declined as I didn’t want a public space. I expressed on several occasions that I would love for something in Tampa so everything would be close by but was given no alternatives even after saying that I didn’t care about the fee they charged.

    Flash forward to August 1st, I was worried that the reception venue was going to be too tight with headcount increasing, so I reached out to the hotel I was going to be getting ready at to see if they had an option for my reception that would warrant additional room. They did, I was ecstatic. I explained that I was working with ETB on my ceremony & it would be held in St. Pete I learned that the venue work with ETB which was a surprise to me, as the information about this venue was never mentioned. Even after I mentioned twice that my location for reception was in Tampa and how it would be great to have everything in Tampa instead of my ceremony in St. Pete and reception in Tampa, again another feeling of low effort. This started a new conversation with ETB of changing the venue of the ceremony to the new venue if they were able to.

    Let me say the contract outlines everything, the fees for the package selected & what said package includes, the additional venue fee, the fee provided if you want to have a videographer and that there is the ability to add on additional services/details for an additional fee. The contract also emphasizes in many instances that any payments to the vendor are non-refundable, that if you change anything there is a fee associated ($250 to change venue/$250 to change the time). After discussing with ETB that I wanted to change the venue & the time of my ceremony because originally it was at 10:15AM as we had to be out of the original venue before they opened for the day, and the new venue didn’t have that constraint. After some time and lot’s of communication issues, they came back to me with the fact that they were able to change the venue & the time as the vendors were available. They did not charge me the fee to change the time, but did charge me to change the venue (again I knew of this fee) and an additional fee of $100 for an extra set of hands since my guest count was going up 6 people. In addition to these fees, I would also need to pay the venue ceremony fee of $1,200 (this would be the same venue fee I would pay the venue if I did this all on my own). I couldn’t grasp why I had to pay the $1,200 fee when originally I was told by the venue that the package I had with ETB already allowed for a ceremony on the steps with a guest count of 25 and when I asked if they could accommodate more they said they could with no mention to the requirement of the $1,200 fee needing to be charged. Melanie didn’t explain how the pakcage I had with them was no longer applicable when I asked, she just stated ”It’s best to pay them directly given you have a reception attached to the order” Which prompted me telling her I needed to think about it and contributed to my already stirred feelings. It made me feel like I was being punished for changing the venue, I didn’t understand why now I had to pay the $1,200 fee that the venue mentioned I would need to pay IF ETB could not move the venue and I wanted to proceed with using them anyways, because ETB could move the venue.

    I am severely disappointed that after all the expressions I made to them, they didn’t try to help me find something that I would truly be happy at and with. It was just simply “no Saturdays” but no other options given when there seems to be many more than were presented to me.

    Experience: Again to note - this was my experience, I am not stating this as fact. That’s not to say it will be yours or that it’s the “client experience”.

    Lastly, I want to talk about my experience. While I have mentioned everything that lead to the point of breaking. In all, my experience with Catie was good. She was so nice, so understanding and so so helpful. Was the ball dropped in my opinion, yes. Do I feel like I was overcharged for the services I was going to get, yes. I asked a lot of questions about details, several times for an increase in guest count as I felt terrible on several occasions that we were only inviting a select group to the after party reception and not the ceremony also, and followed up on the vendors because I consistently felt forgotten about. I understand based off a lot of their reviews that they do really well with last minute type of requests, mine was almost a year in advance, maybe this is where I went wrong. But I wish that if this was something that isn’t typical then they would have told me this, we could have recouped later down the road when their timeline was right. Once the page turned, I felt intimidated and not cared about, that they didn’t even want me to proceed with them - there was a post on social media that maybe I misinterpreted but the saying of “if the shoe fits” well the shoe fit, so of course already feeling intimidated and anxious, I interpreted that it was a passive aggressive dig at me. When I brought this post up to Melanie and expressed my concerns she responded with “You are reading into our IG post. If you read the context in full detail it describes our process for couple's wanting to book with us...If you follow the cadence of our social media posts they describe our process, how it works, how you can enhance your day, personalize it, etc. Trust that the last meeting I had with our Digital Marketing Team was July 12, 2023 before I left for Chicago and they had our August and September social media calendars ready for us to review. These posts have been planned for weeks”. There was no apology or understanding of how I could have taken this, how it made me feel. I replied and thanked her for her explanation and again explained how it hit to close it home. The next day I realized that I should probably make it right despite my feelings with Melanie as I didn’t want to loose out on the deposit I had put down, the music fee I paid and was still pending information on if my venue and vendors could be moved, so I did what any person who didn’t want to start the whole process over would do. In that moment I wasn’t planning to fire ETB, I was trying to resolve the underlying issues and move forward. This was the person I was going to have to continue to work with to plan my ceremony. I kept imagining planning a ceremony with someone that there is tension with, and how the anxiety I was already feeling would be amplified. So I apologized “My apologies Melanie for reading into your IG post, I hope you can understand that I meant no ill will by it, I just felt that I was already annoying your team by changing the venue and it hit really close to home with everything going on with our day so I figured it'd be best to remove myself so I am not overstepping in any sort of way in ETBs process for planning the perfect day.” - The post I’m sure was planned, and apart of their marketing. However, in my opinion when a client comes to you with concern you should acknowledge their feelings, explain to them how they are wrong but also apologize for how it made them feel.. In the end, I terminated ETB via email as all it requires is a notice within 30 days in writing. I explained everything I was feeling, how I felt wronged and forgotten about and asked for 1/2 of my deposit back or at minimum the $150 fee I paid for music as that didn’t have to be booked when I did. I got no response from them, no apology, no acknowledgement about anything. Their lawyer responded with an agreement to my request for $150 if I signed their termination agreement. I saw a disparagement clause in the agreement so I said no and they could keep their $150. I am not sure why I had to sign an agreement to get the $150 back when all termination requires is in writing, but I feel over the last 8 months they did a whole lot of nothing for me but book a venue and ask for additional head count. Nothing more, so my request for half of my deposit of $1560 & payment of $150 in my opinion was more than fair.

    It’s been brought to my attention by their attorney that I was trying to get a wedding for the cost of an elopement.. I’d assume that this is based off the fact that I was now trying to have everything at the same spot. Not once and even now was I trying to have a wedding for the cost of an elopement, nor did I have anything going on that dictated that I was. ETB was only there to plan my ceremony, I was planning the reception party all on my own, to keen in on that we weren’t even calling it a reception we were calling it “A Happily Ever After Party”. Also not once did ETB explain that this was on the scope of a traditional wedding either. If changing everything to be at the same spot dictated that this was now a wedding then it should have been relayed to me. I changed no details of my ceremony the only part that they were planning besides the time and venue. If they felt I was teetering on the edge they should have expressed this and put a stop to it, but they did not. They proceeded with changing the venue and vendors.

    This doesn’t mean it’s going to be yours. If I have learned anything from this, it’s that everything happens for a reason and just because something seems like a good deal and has a few good reviews online doesn’t mean you are going to experience the same. I was so sad that it went down the way it did, I was so happy to work with them in the beginning. I was put into a position of continue and be uncomfortable with the person planning my wedding or cancel, figure it all out on your own and loose $1,710. I look back and realize that the loss of money was beyond worth it. I can’t even begin to express how thankful I am for the team I have now, they truly have saved the day.
  • Sabrina
    Sabrina Sent on 03/23/2022
    1.4 out of 5 rating
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      2 out of 5 rating
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      2 out of 5 rating
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      1 out of 5 rating
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      1 out of 5 rating
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      1 out of 5 rating

    Started off well... ended poorly

    *** UPDATE: ETB finally reached out to us… through their lawyer! We tried negotiations but couldn’t agree. We told them we no longer wanted the updated videos (for several reasons I won’t state here) instead we wanted a small refund for the failure of the videographer to meet the time length requirement of the deluxe highlight reel within the 4 to 6-week deadline period, and for unresolved static in the ceremony audio. They refused and stated they’ll give us the tone-corrected photos only if we removed the reviews & signed a waiver.
    To summarize,
    1. ETB tried to collect additional money from us because we wanted to incorporate our thoughts & preferences into the final highlight reel but failed to realize they hadn’t even met the time length requirement (which was told to them in direct correspondence). Perhaps, if there had been more focus on delivering a product that welcomed our feedback, there wouldn’t have been missing ceremonial content and the videographer would’ve likely met the time requirement without issue.
    2. ETB’s lawyer sent us a letter because they didn’t like our online reviews and claimed defamation. We felt they unjustifiably used a lawyer as a scare tactic under the guise of a good-faith negotiation effort in retaliation for our online reviews.
    3. They finally had the videographer complete our highlight reel and sent it 3 weeks past the deadline. Of course, we still cannot provide feedback because “those were the contract terms you agreed to.” So, we declined to watch it, download it, listen to it, or use it (because any time we take the opposite action they claim we must be happy with the product). Please Note: if you want to be able to give feedback and your preferences concerning your highlight film, you better have it written into your contract or find another company/vendor!
    4. They haven’t genuinely apologized for their oversights and for treating us like we wanted something for nothing (the apology they offered here is only a formality). We paid them thousands of dollars upfront and on time to plan a beautiful elopement ceremony and to deliver completed and satisfactory wedding photos and videos that were reflective of our perspective. They incorporated our preferences into the planning of the wedding ceremony but after the credit card transaction cleared and the ceremony was over, meeting our expectations concerning the video and photo products became irrelevant.
    5. We’re not disputing the photographer’s achievements; we just don’t like the editing style used on our wedding photos. Out of 200 photos, we asked for 48 images to be tone-corrected but they won’t do it without placing more demands on us through waivers we don’t agree with.
    6. Four of our sneak peek wedding photos were posted on my personal Instagram page 5 days after our ceremony because I was excited to share I got married, not because I approved of the editing style. What the lurkers forgot to mention is another photo hasn’t been posted since and ETB nor the photography company was tagged. Properly managing the sunlight and not having us appear overly dark in our wedding photos was the main thing we asked of them. They said and reinforced in correspondence they could accomplish the task but failed miserably.
    7. READ YOUR CONTRACT & negotiate upfront if there is something you don’t agree with! From our experience, they’ll want a pass if they don’t meet contractual obligations, but they’ll hold you to strict compliance and somehow still fault you for their shortcomings.
    Throughout the process, we have been respectful and specific when explaining what we were dissatisfied with, but ETB saw our feedback as frivolous complaints. We immediately spoke up when we didn’t like something and allowed them the opportunity to rectify things, but when they still didn’t get it right or were dismissive, we continued to speak up. That’s when we were hit with false accusations of wanting free services and products, inappropriate requests for more payment, insulting waivers, and lawyer letters. We’re appalled by the lack of empathy, accountability, and business integrity ETB has shown post our wedding ceremony. Maybe we’re the first couple who is bold enough to speak out and couldn’t be coerced into silence.
    Don’t be blindsided by the flattery and bootlicking act and think they are doing things with your best interests in mind – it’s about making money first and foremost and pushing out products that satisfy their interests. We have been repeatedly told our opinions of our wedding videos and photos don’t matter because they have met the terms of the contract.
    Maybe my husband and I will look back on this experience one day and laugh, but today is just not that day. ***

    ORIGINAL REVIEW: This review is long but maybe it’ll help you decide whether to move forward with hiring Elope Tampa Bay as your all-inclusive wedding planner…

    My husband and I were married in February 2022, and we employed Elope Tampa Bay (ETB) as our wedding planner. We are saddened we must give them a below-average rating due to how they have behaved toward us post-wedding.

    Our pre-wedding preparations and wedding day went smoothly. Our wedding coordinator and the vendors were kind and made us feel good on our wedding day. Since ETB offers an all-inclusive wedding package, they hired all but one of our vendors. We were pleased with the services of the officiant, florist, and pastry chef vendors. Unfortunately, we are displeased with the services of the photographer and videographer. I’ve read that a good vendor will seek your input throughout the wedding process, from the first time you meet to after the wedding has ended. This was not our case.

    Before signing the wedding contract, ETB was made aware we needed a photographer who was apt in photographing darker skin tone subjects with a setting sun in the background. ETB assured us they had photographers who were “great at shooting different skin tones during different times of day and elements.” After viewing our sneak peek wedding photos, we expressed to the photographer we were not happy with the photo edits mostly due to improper light management. Early on, we communicated we didn’t like the editing because the photos were not a good representation of my, my husband’s, and our wedding guests’ true skin complexions (in the photos our skin tones appear much darker than they are; see example photos attached). The photographer did little to correct the lighting issue. I’m not certain she even knew how to correct the issue. Once we received the full wedding gallery, we promptly notified ETB we were dissatisfied with the photo edits, and they stated via email, “We do want you to love the photos like we do and be just as happy. We'll do everything we can."

    Furthermore, we paid for a “deluxe” wedding package and cinematography. Viewing a replay of our wedding day indeed made us smile and we were happy with the initial progress made on the videos. However, in the initial video edits, we noticed technical imperfections such as an errant video clip of the ground in the ceremony video and missing relevant ceremonial content from the highlight reel, which was corrected after being brought to the videographer’s attention. After rewatching the updated films, we also noticed static in some of the ceremony audio. A request to eliminate the static, as well as add specified footage and rearrange content in the highlight film was met with a demand for additional payment. This came as a complete shock because the deluxe cinematography package advertises a 4 to 5-minute highlight film will be provided and our video is 3:09.

    If you look at ETB’s YouTube page, the same videographer who filmed our wedding has several samples of his work posted on their page. We observed each video created by this videographer ends the same – with the couple’s name and wedding date. The same font style and colors are used. It appears as if he uses the same template. Thus, the outro is not creative or unique. We asked the videographer to change the blue “&” symbol to purple (our wedding color) and, of course, without additional payment, the request was denied.

    My husband and I have been saddled with unproductive back and forth email exchanges with ETB without resolution. The lack of accountability, the unfinished video and photo edits we are being forced to accept, and ETB’s attempt to have us sign a general release of liability before they release our revised photo edits is earnestly disappointing. Perhaps if our input and preferences had initially been considered and been a key and center point of the videography and photography efforts, we would not have had to come to the two vendors for re-edits that continue to not meet expectations. We have been told further edits are out of the scope of the contracted services and additional payment is needed for corrections or changes.

    Buyer, please beware. Upfront they were personable, asked for details to personalize our wedding day, and made planning our intimate wedding stress-free; however, the stress ensued after the wedding. In our opinion, we have not received the high-quality photography and videography services they claim to offer. We have carefully communicated our feelings and dissatisfaction with the photography and videography edits as we believe it to be subpar and uncompleted work that deviates from the guarantees made on their website, in the wedding contract, and subsequent emails. For ETB to ask us to sign a liability waiver when they haven’t honored the first contract adds insult to injury.

    We cannot in good faith recommend ETB or their vendors. This has truly been a disappointing wedding experience for us – the very experience they’ve declared they do not want couples to have. If you decide to move forward with ETB, hopefully, you’ll have a much better experience than we’re having. Please read your entire contract and hold them accountable to deliver high-quality services throughout the process!

    P.S. If purchasing the deluxe cinematography package, I recommend you have a family member or friend record your cake cutting, champagne toast, and first dance. As we’ve asked for the raw film content to be made available to us, in response we were met with an additional editing fee.
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