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Austin Occasions Reviews

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Reviews

4.9 out of 5 rating
4.9 out of 5 rating
73 Reviews
98% recommend it
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    4.9 out of 5 rating
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Awards

73
WeddingWire Couples' Choice Awards 2019 Winner
WeddingWire Couples' Choice Awards 2018 Winner
WeddingWire Couples' Choice Awards 2017 Winner
WeddingWire Couples' Choice Awards 2016 Winner
WeddingWire Couples' Choice Awards 2015 Winner
WeddingWire Couples' Choice Awards 2014 Winner
  • Aarin
    Aarin K. Sent on 02/03/2023
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    What an amazing wedding day!

    Camille and her staff made our wedding everything that we could’ve dreamed! We used her services for Day-Of Coordinating and staffing.
    We had been feeling extremely out of our depth with wedding planning. We had a ton of family coming in from out of town and we were concerned about getting everyone there, getting all the materials there, and we felt like we were losing sight of the actual goal: to get married.
    Camille made the day so easy for us. All the worries and concerns that had been building up in the months leading up to the wedding felt heard and understood from our very first meeting. She asked us all the right questions, and made the whole thing seem doable, and more than that actually made the whole wedding doable.
    My wife and I tend to be planners so everyone was very concerned about us actually kicking back and enjoying our wedding instead of micromanaging everything from the sidelines. From the moment we arrived at the venue on the big day, it was clear that everything was taken care of! My mom rolled up with a trailer filled to the brim with all our wedding things, and Camille and her staff took over arranging everything including our archway exactly as we had pictured it! She followed all of our requests and anything that we didn’t explicitly discuss was arranged beautifully without adding any additional stress to our plates.
    Throughout the night her staff was professional and accommodating. They handled set up of everything for the wedding including the archway, decorations for the ceremony, table settings, the welcome table, as well as serving the food, providing bartenders, and putting everything away at the end of the night. We got endless compliments from our friends and family over how beautifully everything was done and we were blown away ourselves!
    Camille made sure we were taken care of with everything for the night. She made sure we had plates of food once dinner was started, she kept us hydrated, and kept us on our timeline so we didn’t miss out on photography, cake cutting, and every other event we had outlined.
    Overall, I would absolutely recommend Austin Occasions to anyone getting married. It was so worth it!
  • Kim
    Kim Sent on 02/10/2022
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    Wow - amazing team and service!

    Melissa and her team were amazing. From the moment I sent an inquiry to the farewell at the end of our evening, we were so glad that we found Austin Occasions. We found their packages easy to select from and Melissa also provided a number of recommendations (what we might need, what we didn’t need) that were greatly appreciated. Even when we had a last minute change in venue (as in, the day before), Austin Occasions didn’t skip a beat. Every single team member at our event was pleasant, professional, attentive, and made things so easy. B was a wonderful crew leader and very helpful with facilitating decisions about where to set up, our place settings, and keeping things on track. So glad we worked with Austin Occasions and will definitely be using them in the future when the need arises. We hope the crew had fun at our wedding - thanks to AO, we sure did!
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    Matt P. Sent on 08/22/2020
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    True professionalism!

    A pleasure to work with all around! Melissa and her staff personify professionalism at every junction of the process, from planning to execution. We HIGHLY recommend Austin Occasions!!
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  • Meredith
    Meredith Sent on 01/07/2020
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    Helped us stay on track and think through all the details for a DIY event

    Melissa truly put us at ease as we planned our DIY wedding for 180 people. It was the first wedding we'd planned and she helped us think through all of the little things - We hadn't even considered thinking of how to bring home the extra food! She helped organize and execute our personalized and atypical ceremony (we created it ourselves) and made sure all of our guests enjoyed themselves. And she also made all of our bouquets and boutonnieres!

    The run of show was seamless - checking in when it was time for toasts, cake and send off while adapting throughout the night as things moved quicker or slower than expected. Melissa and her team were great - the bartenders were some of the friendliest wedding bartenders I've ever experienced! We could easily say "do what you think is best" and know that she would choose an option that we may not have thought of but would fit our event perfectly.

    Austin Occasions's reply:

    Thank you so much for the wonderful review!! It means a lot to me.
    I have a great team and absolutely love my Job!
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    Colleen R. Sent on 12/12/2019
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    Wonderful Experience

    Our experience with Melissa Benavides at Austin Occasions could not have been better. She and her entire team are thoughtful, hard working and fun! They went above and beyond to help us pull off a wonderful event for our daughter and her new husband. Melissa makes herself available during the entire planning process and offers great suggestions while also keeping in mind what each couple would like.

    Austin Occasions's reply:

    Thank you so much, we had a blast. I feel lucky to be part of people's big days! The love you see and feel is really beautiful.
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    Vicky Sent on 05/30/2019
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    Quick to response and very professional!

    I had my wedding on March 9th, 2019 and reached out to them a couple months before and they responded instantly. I spoke with Melissa a couple times over the phone and she was very quick to answer questions and respond to all of my emails!

    The ladies who were at the wedding were professional and did everything from serving drinks to picking up trash and cutting the cake. I couldn't have asked for a better team! Thank y'all so much for making our wedding amazing!

    Austin Occasions's reply:

    Hi Vicky,
    Thank you for the great review. They mean so much to the staff and new customers. It is so fun to be a part of such a big day! I love my job.
    Melissa & Crew
  • Nina
    Nina S. Sent on 10/22/2018
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    Excellent!

    Loved their services! Needed a last minute server and they were so quick and easy to work with. Highly recommend this company.
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    Marissa Sent on 10/12/2018
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    Melissa is absolutely amazing. My goal when I got married was to keep it as stress free as possible - I planned what I thought was a pretty simple wedding and I honestly didn't think I needed a planner or a coordinator. I was wrong. If Melissa had not been a part of our wedding, it would have been a mess. We turned cabins on the river into our venue so everything was pretty DIY and Melissa's input was invaluable. She helped me determine how much beer & wine to buy (we had the PERFECT amount), how to coordinate the food truck, helped me pick out my flowers, the list goes on and on. Melissa was there for our entire wedding weekend and she worked the whole time making sure everything was perfect. She not only made sure everything was set up & everything happened on time, but she went above and beyond. We did everything pretty non-traditional so we didn't have a time for speeches planned. She encouraged us to see if anyone wanted to say something, and I am SO GLAD she did. It was one of the most memorable moments of the evening. She also made sure to set up some really beautiful photo opportunities I never would have thought of - she even brought sparklers! On top of all of the above, she also did the flowers - I do not cry easily and the flowers were so gorgeous I cried. She was absolutely invaluable. All of my friends were saying things like "I need Melissa for my wedding" or "I wish I had had Melissa at my wedding." If you are wondering if you need a wedding planner or day of coordinator - you do. And you don't just need any planner, you need Melissa.

    Austin Occasions's reply:

    Thank you for the kind words! I love my job and Weddings! What a fun party!!! Thank you for letting us be part of such a big day!
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    Abbey Sent on 08/07/2018
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    Melissa was beyond helpful! She took care of all the day-of details and really put me at ease. She even repaired my bustle after someone stepped on my dress and ripped it! I highly recommend her.
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    Kara Sent on 12/05/2018
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    Personable and Professional

    Sarah and Norah were absolutely AMAZING at the most recent wedding I worked. Not only were they attentive to the guests to create an intimate and memorable experience throughout the evening, but they were so kind and responsive to the tasks that I gave them throughout the night. I hope to work with both of them again very soon!!!
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    Louise Sent on 05/06/2018
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    Melissa with Austin Occasions did a great job as day-of wedding coordinator for our daughter's wedding. Her staff provided catering services for food we brought in from another vendor. She was flexible and responsive in meetings we requested prior to the wedding. She and her staff were in charge of every detail on the wedding day. There are so many details, and she anticipated every situation that came up. I highly recommend Austin Occasions! Melissa is professional. She has a wonderful personality and helped make our day joyful!
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    Ehrman Sent on 05/16/2018
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    We hired both Melissa and a bartender for our wedding. I am so sad that I cannot remember the bartender's name now, because she was so fantastic. They went above and beyond for us. Melissa was constantly covering the floor to ensure we ate, and our vendors were taken care of. At the ceremony location, she was gathering everyone together, keeping us on track, ensuring all was set to perfection for us. Back to the reception, Melissa was again taking care of it all. She arrived there from our cocktail hour and ensured everything was placed out and ready for our guests. She helped to handle the vendors setup so my husband and I could have time with our photographer and videographer without disruption. Melissa even stopped to sew my bustle when someone stepped on my dress and ripped the fastener. The bartender was friendly, and made our guests feel comfortable all night long. We would definitely use Austin Occasions again should we ever need their services-recommend 100%.

    Austin Occasions's reply:

    Kendall was your Bartender! We had a great time Thank so much!!
    Melissa
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    Emily Sent on 03/13/2018
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    Austin Occasions made our wedding day a breeze! There wasn't a moment spent thinking about something that needed to be done or worked on. Together with our day-of-coordinator, Jessica Ryan, they were so on top on everything that we felt like guests at our own wedding.

    Leading up to the wedding, we worked with Melissa. She helped us identify how many staff we would need and for what hours. You could tell she has a lot of experience staffing events, each with their own needs.

    When friends have asked for our advice in planning their own weddings, the first thing we've told them is hire good staff! It makes all the difference.
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    Veronica Sent on 01/23/2018
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    If you’re looking for a day of coordinator look no further, we cannot say enough wonderful things about Melissa and her team. My husband I went through Austin Occassions for our wedding day and could not have had such a smoothly run day without Melissa and Camille. Melissa was our day of coordinator for our wedding and when you have your guests at the wedding complimenting how hard she’s working, you know she was awesome. We can’t thank her and her team enough for making that day so nice and easy! Also she’s super cool.

    Austin Occasions's reply:

    Thank you so much!
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    Lauren Sent on 12/08/2017
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    Simply put, Melissa is THE BEST! If I could give her a 100/5, I would!

    We used Melissa as our DOC, but her services really extended beyond that - we had planning meetings that were incredibly helpful, & she stepped in to assist with a couple of difficult vendors when we felt that we were in over our heads. Whenever I had issues come up, prior to the wedding, or actual day of she ALWAYS had a solution, if not several sound suggestions for a solution. She is an incredibly reasonable person, & this extends as a grounding force when a bride (or groom) can be teetering off the deep end. Plus, she will be right there in the trenches with you when your bustle rips during the reception :).

    She is an incredibly experienced & well-seasoned wedding planner / coordinator with the knowledge, staff, network, & expertise to match it. We absolutely loved her & loved working with her in the time leading up to the wedding, & I was so glad to have her at the actual wedding because beyond her doing her job, she felt like part of our family & I was excited for her to share in our day. My family & guests also really loved her. It was not lost on them how beautiful our wedding was (due to Melissa & her assistants' hard work in setting it up), but also how they doted on our VIP guests & on us to make sure that everything ran smoothly & beautifully.

    If we were ever to renew our vows, or honestly - host any event with some complicated logistics, I would call Melissa to re-hire her in a heartbeat (I fully intend on giving her info to any future bride i know that will be getting married in the Austin area in the future). SO! If you are lucky enough to be able to snag Melissa & have the opportunity to hire her - DO IT! Honestly, I'd recommend hiring her before any other vendor (including your venue) - because she will make sure that you get what is important & what you want. She will make your (& your SO's, & your family's, & your vendors') lives so much easier & better!

    Austin Occasions's reply:

    Thank You!
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    Crista Sent on 11/27/2017
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    Melissa and her staff made our wedding day amazing and seamless. We used her services for Day-Of Planner, Event Staffing and Floral. They knocked it out of the park with everything!

    In the months leading up to the wedding, Melissa was easy to work with and I felt she understood what I was looking for in my semi non-traditional wedding while still providing helpful information on typical wedding standards I was not necessarily familiar with.

    Hiring a full-service florist was not in our budget so she suggested I buy bulk flowers with her wholesale account but when it came to picking up, trimming, and storing the flowers before the day, I realized this was not feasible so Melissa also gave me a very reasonable quote to handle that for me as well including centerpiece arrangement for my rehearsal dinner and wedding, my bouquet, and boutonnieres. Everything was beautiful and very true to my vision and sample pictures I shared. I couldn't stop gushing over my bouquet and she even did a beautiful floral arrangement on our cake!

    The actual day went by seamlessly and she and her staff were professional and accommodating, always making sure my husband and I were taken care of. She even brought a fabric sheet for my static-y dress which fixed the mini-emergency of my clinging skirt.

    I'm happy with our decision to purchase our favorite Barbecue and have Austin Occasions to pick up the food, create a buffet and staff the dinner. We ended up saving money over full-service caterers and didn't have to compromise on the quality of our food. We then still had staffing through the end of the night to wrap things up. Melissa even let members of her staff go early when things winded down a little earlier than expected so we weren't paying for people who turned out not to have much to do.

    Overall I would absolutely recommend each of her services. I can't imagine the day having gone any better with credit to them!

    Austin Occasions's reply:

    Thank You!!!
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    Crista Sent on 11/18/2017
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    Melissa and her staff made our day amazing and seamless. We used her services for Day-Of Planner, Event Staffing and Floral. They knocked it out of the park with everything!

    In the months leading up to the wedding, Melissa was easy to work with and I felt she understood what I was looking for in my semi non-traditional wedding while still providing helpful information on typical wedding standards I was not necessarily familiar with.

    Hiring a full-service florist was not in our budget so she suggested I buy bulk flowers with her wholesale account but when it came to picking up, trimming, and storing the flowers before the day, I realized this was not feasible so Melissa also gave me a very reasonable quote to handle that for me as well including centerpiece arrangement for my rehearsal dinner and wedding, my bouquet, and boutonierres. Everything was beautiful and very true to my vision and sample pictures I shared. I couldn't stop gushing over my bouquet and she even did a beautiful floral arrangement on our cake!

    The actual day went by seamlessly and she and her staff were professional and accomodating, always making sure my husband and I were taken care of. She even brought a fabric sheet for my static-y dress which fixed the mini-emergency of my clinging skirt.

    I'm happy with our decision to purchase our favorite Barbecue and have Austin Occasions to pick up the food, create a buffet and staff the dinner. We ended up saving money over full-service caterers and didn't have to compromise on the quality of our food. We then still had staffing through the end of the night to wrap things up. Melissa even let members of her staff go early when things winded down a little earlier than expected so we weren't paying for people who turned out not to have much to do.

    Overall I would absolutely recommend each of her services. I can't imagine the day having gone any better with credit to them!
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    Tamara Sent on 04/27/2017
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    Melissa is the best, if you're looking in the Austin, TX area you need to hire her! She is the absolute best??My daughter and I couldn't have pulled off her wedding without her! She is AMAZING??Love her??
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    Tiffany Sent on 06/19/2017
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    I cannot say enough great things about Melissa. She and her staff are absolute professionals. She was responsive, flexible, kind yet assertive, and made our day run ridiculously smooth. Everyone was able to relax and know that we were in good hands. Seriously. She is fantastic.

    Austin Occasions's reply:

    Thank you Tiffany!
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    Tarah Sent on 04/20/2017
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    If you fall in love with your venue and it's not something like a hotel that provides almost everything, I highly recommend getting a wedding coordinator. They can help to keep you sane on your special day (especially if you're hosting 200+ people). Austin Occasions did just that for me. I was already pretty stressed out planning the wedding and honeymoon, so I enlisted their help. Their entire staff is incredibly nice and professional. They even thought of things I didn't think of that day. Thank you so much Melissa and crew for all the hard work you did for us. We'll never forget it!
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    Robert Sent on 01/24/2017
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    Melissa has the creativity and energy to create and individual and special experience for the most important day of your life. It was like she could read my mind and the result was better than the dreams I had of the event. I will recommend to anyone who wants a fun marriage experience without any worries. I don't know how she could be any better at what she does -- the consummate professional, and fun to boot!
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    Molly Sent on 11/25/2016
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    Melissa was AMAZING as our day-of coordinator! We got an email from the venue the MORNING OF OUR WEDDING that they were not going to be able to put up enough tables for everyone. I was freaking out but I called Melissa and within 30 minutes she had worked with the venue to rework the table layout and texted me that everything was fine. Throughout the night she was 10 steps ahead of everything and put out probably more small fires than I'll ever even know. She remembered details that our caterers forgot and didn't hesitate to make sure they followed through on their commitments. I'm recommending her highly to all my engaged friends!
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    Lauren Sent on 08/21/2016
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    WOW! I don't even know where to start, Melissa was AMAZING! I hired her to be my day of coordinator, but she was there for me the 10 months leading up to my wedding date. When we had our initial meeting, we left and my fiance said we are hiring her! Melissa and I exchanged emails and phone calls quite frequently and always gave me the help I needed. My wedding was in Austin, but I live in Houston. I only went to Austin 3 times before the wedding, but I felt so confident that my wedding day would be perfect! And man was I right! I trusted Melissa with every detail of the wedding and it was perfect! I actually also hired her as my florist too. I was on a tight flower budget and she helped me stay within that! When the day of the wedding finally arrived, Melissa and her assistant were there for me all weekend! Melissa fixed a bridesmaids dress that need a quick sew fix and she kept us on the timeline. I was so happy that I had someone that I trusted to run my wedding because I was able to have a BLAST and not have one thing to worry about- they took care of it ALL!! During planning, she told me to have back up for limo service and good thing I did because the limo had a blow out. When I received that call, I didn't panic because there was a plan B and everything was still on time! I can't say it enough, she was wonderful, thought of every detail and was patient with all my emails and questions!
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    Lisa Sent on 06/24/2016
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    Melissa was extremely helpful prior to and day of the wedding. She was very flexible with meeting days and times. She also not only helped set up the day of, but kept the entire day on schedule and stress free. We couldn't have done it without her!!!
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    Nicole Sent on 05/01/2016
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    I cannot recommend Melissa's day-of wedding coordination services more highly. Wow. Melissa is a total pro and at an amazing value.

    We met with Melissa in person to review our plans and she would provide insight and recommendations. She identified gaps in our planning for us to fill in that we would have never thought of, even though we are well-known among friends and family as being super-planners. When we had issues with our vendors, Melissa would offer us perspective and advise on how to handle and even offered to step in if it would make us feel more comfortable. We always felt like we were in good hands and had someone protecting our interests. Flexible and responsive? Absolutely. I always received an emailed response within minutes of sending, and often a call back. I like how Melissa isn't afraid to get on the phone and figure things out.

    On the day of the wedding, Melissa made sure everything was happening according to plan. I loved her attitude. All I worried about what getting ready and enjoying my day, which was no worry at all. It was amazing to see my vision manifest without having to check and make sure everything was working out. No one bothered me on my wedding day because Melissa was the gatekeeper and she made that clear.

    If you are looking for day-of service or beyond, you can do no better than to hire Austin Occasions.
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