I chose Yvonne because I fell in love with the work featured on her website and she was one of the only florists who responded promptly to my inquiry when I was shopping around (apparently florists in Hawaii are notorious for being really bad with communication/response time). However, once I signed the contract and sent in my deposit it sadly went downhill. Although her Director of Operations (Ally) was nice and responsive - if I had any questions for Yvonne herself I had to set up a time to talk to her and she was hardly available. I also had a call scheduled the week of the wedding to walk through all the details with my coordinator and it was cancelled last minute. I had asked for specific design descriptions and was given half-hearted responses. For the amount I was spending, I felt I should've at least known what to expect and felt like they could've at least made the time to discuss details with me that week. Although my guests probably didn't know otherwiswe, I was fairly disappointed with the arrangements. It wasn't what I had envisioned and for $400 - $500 per table I was expecting a lot more. Granted, I could've pushed them harder to get the answers I was looking for prior, but in the end I just kind of gave up (you have so many other things on your mind and want to trust that your vendors will pull through). A friend of mine who is also getting married next month is using Yvonne and has experienced the same problems I did (cancelled meetings, no responses, etc.). I think a lot of my disappointment would've been avoided if things had been communicated appropriately on her end. We also had to move our wedding the day before due to weather and I no longer needed some of the items I had paid for, but there was absolutely no flexibility and lost some money there as well. I'd look into other options before booking with Yvonne.
