Verona Villa

UPDATE: I recently posted a 1-Star review for Verona Villa after not hearing back from the Director regarding our request to have some reprieve on our wedding date (July 2020) due to Covid-19. Within the same day, the General Manager reached out to my family and I with numerous options and suggestions and also with great empathy for us. The venue was short-handed due to the "Stay at Home" orders, therefore they were not able to get back to my initial request in a timely manner.

Our family is extremely grateful to be having a once-in-a-lifetime celebration with Verona Villa and their amazing staff!

Previous 1-Star post for reference:

My wife and I have been waiting for the past year and a half to prepare a memorable and magical, fairytale wedding for our daughter. We chose this venue because we saw the great reviews and we were also referred by a friend to have her "Big Day" at Verona Villa. Their services and correspondences have been nothing short of impeccable up until now..

As the world knows, everybody has been affected in one way or another by the Corona Virus. The soon-to-be "Mr. and Mrs. Willie and Kendra Wynn-Foreman's" wedding is scheduled for July 2020. We have elderly family members and friends from all over the world who had planned on attending until the virus struck the world. For obvious reasons, no family members or friends who were attending feel comfortable traveling right now, and/or for the next several months.

I reached out to Verona Villa to see if they would offer some assistance to re-schedule the wedding date due to the majority of our guests not willing to risk their health and safety to travel to Dallas, TX at this time. I have not received a response from the Director as of yet. I must admit, I am disappointed with Verona Villa as I have been extremely impressed with their services and communications thus far.

I will keep you all updated and be glad to update my review score after Verona Villa decides to do the right thing for us and for all of their clients who have an event scheduled at their venue for the next few months.

Verona Villa: I implore you to do the right thing. There is never a good time to have a bad reputation while trying to operate a profitable business; even worse when the world is suffering from uncontrollable disease, unemployment, furloughs, etc, etc. Please contact me for any solutions or suggestions that your company may have for our family. I am confident that you all will do the right thing by your clients. I patiently await your response.



Best,

K. Wynn Sr.

With indoor and outdoor spaces available, this is the perfect place for a wedding and reception. Vestals catering is excellent. The game changer here is the wedding coordinator, Makenzie. She is amazing and has lots of good ideas and serves as the day of coordinator which is extremely helpful. We had such a positive, amazing experience with my daughter's wedding here.

We originally booked Verona Villa for our October 2020 wedding back in 2018. Unfortunately due to covid, we rescheduled to October 2021. Makenzie, the event coordinator, was extremely helpful in the re-booking process. She reached out to all our vendors and found a date that worked for everyone. They changed their requirements for all events in 2021 and beyond will need to use their in-house caterer. We had already booked a caterer before this change but Verona and Makenzie allowed us to bring in our own.

In our experience, Makenzie can be as hands on or off as you need her to be. She was very responsive when we asked her questions or for vendor recommendations. She did an extremely good job on the day-of coordination: everything went smoothly (or if it didn’t, we didn’t notice.) She was flexible as we kept changing the plans for covid or the weather. Originally, we were going to have the ceremony outside and the reception inside but ended up with the ceremony inside and the reception outside. It was also originally supposed to rain on the day of our wedding but by some miracle, the weather turned out perfect and Makenzie was able to give out her recommendations on what to do based on the weather.

Overall, our wedding turned out really well. We got many compliments on how beautiful the venue is and it’s all thanks to Makenzie and her team.