I used Van Salon for my hair and makeup for my wedding. Two of my bridesmaids also had their hair done here. When we arrived, they had the wrong appointment time in the system for my bridesmaids (they had them in at 11:00, even though I had confirmed their appointments for 12:00). However, as soon as Dee, who works the front desk, saw the reaction on my face, she immediately arranged for two of the stylists to do my bridesmaids' hair. Joanie did my hair, and after my trial a few weeks prior, I had a few minor changes I wanted her to do. She willingly accommodated my requests and my hair was absolutely beautiful. Nikki did my makeup and it looked amazing. Both my hair and my makeup held up all evening through 85+ degree heat and a bunch of dancing. My bridesmaids were also very happy with their hairstyles. I would definitely use Van Salon again for formal hairstyles and makeup.