Please note - I didn't actually end up using them for my wedding day as we ended up scaling back significantly due to Covid. That being said, I had multiple interactions with them by phone and email. Every single email and call was responded to promptly and professionally. They usually answered within hours, longest was 24 hours. I had to cancel and they refunded my money. It did take quite a while to receive it but they always answered my emails or calls quickly with an update. Based off of their professionalism and flexibility, I would definitely recommend!

Very reliable and responsive. The bus arrived on time and departed on time. Very, very reliable.

We rented a bus to shuttle the groomsmen and bridesmaids back and forth between the wedding ceremony and reception venue in Winter Park, FL. The bus was very clean, actually brand new, and on time. The driver was polite, friendly and very accommodating. We had him shuttle back and forth numerous times and also sit in parking lots waiting for different groups on occasion. He looked out for the bride and groom and all passengers. He played celebratory music in the bus, which made it a lot of fun! Thank you for taking such good care of us!