Pretty nice experience even during Covid. Owners were really nice and into making the best of the day.

Everything went great up until my wedding got closer. I feel like there was a lack of concern for my concerns. I was told last minute that my decorator would Only get an hour for set up. They did help my decorator get it done but when I originally expressed my concern it was just brushed off. The day before my wedding I was told my decorator can come in and sort things so it is easily accessible to get out in the short amount of time provided. My decorator showed up a few minutes after the time given and she was left waiting outside until it was time for my rehearsal. I had been speaking directly to the owner and it seemed as though her plans was to coordinate my wedding but when I showed up for rehearsal someone else was there whom I’ve never even met before. She was really nice and helpful but I would think I should have been introduced before hand. Krystle was not present during my entire event and there was confusion on what time my ceremony started. My ceremony should have started for 8 pm. Everyone was ready and there well before 8 pm but we still ended up starting at 8:30 which took a lot of time from my reception. Krystle also had a nasty attitude with family members who stood behind to help pack up everything. The place was beautiful and the food was good but the service was horrible and unprofessional!

It saddens me that I didn’t have the same experience as most. The results in my experience has led to me seeking legal actions against Trinity Banquet as well as make the decision to not have a baby shower, cancel it completly, giving the time and risk level of my pregnancy. Thank God that this stress didn’t impact me into going into early labor but not having a babyshower is a bummer giving that this is my first child, my daughter.
Long story short, I did not sign the contract and asked for my $500 back due to remarks that the owner made about myself and my mother. However this business has decided in keeping my deposit though no contract being signed. Legally I did not agree to any contract between myself and Trinity Banquet. My lawyer is willing to pursue actions but I have to weigh if it’s worth it or not. I will be giving an updated review in a couple of weeks.