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About
The Puzzled One is a wedding favors business located in Chatsworth, California. This online shop specializes in creating custom and handcrafted products to memorialize your celebration of love. They are passionate about helping you commemorate your milestone moment with an heirloom puzzle that can be cherished forever.
Services Offered
The Puzzled One creates personalized puzzles that reflect your unique love story. These items can be used in your wedding ceremony to symbolize your union, and they are ideal as a keepsake to treasure after your celebration. Each piece is one-of-a-kind and created with your personalities in mind. The team at The Puzzled One is happy to create puzzles for blended families and soon-to-be-spouses. They are experienced in incorporating a variety of personalized elements such as names and artistic designs. There are a number of customizations available, including blank pieces for signatures, quotes, and pictures to reflect a theme.
- Woman-owned
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Frequently asked questions
How would you categorize your product offerings?
Custom
Personalized
Themed
What services do you provide?
Assembly
Design
Shipping
Express Shipping
What items are available?
Home Improvement
Photo Favors
Registry
Send-Off
Toys & Games
What is the average turnaround time, from initial contact to shipment?
1 Month+
Are you able to meet clients in person to showcase your product?
No
Is there a minimum order requirement?
No
What is your return policy?
Final Sale
Reviews of The Puzzled One
Ashley Sent on 10/14/2020
5 out of 5 rating
Unique Unity Piece
Working with Jeannette was amazing. We initially ordered and she immediately informed us that the design we wanted had issues when shipped being broken and such. We were pleased that she informed us before just making it and our puzzle being broken upon arrival. She informed us that it would be a long process and we ordered on a short time frame. She made sure our puzzle was to us in time for our wedding! Less than 5 weeks from order to arrival! Everything about our puzzle was designed by us and we had so many compliments!! It was perfect and so unique to us. We are so excited to be able to display this forever!
Laurie Sent on 09/03/2020
5 out of 5 rating
Excellent!!
I purchased the unity puzzle as a gift for my brother and his wife to use during their ceremony. It came out beautiful and they were so thrilled with it! Jeanette was wonderful to work with throughout the design process and she answered all of my questions quickly. I highly recommend this vendor!!!
Traci Sent on 08/26/2020
5 out of 5 rating
Absolutely perfect for our wedding!
We wanted something unique for our wedding unity ceremony and our puzzle is absolutely perfect! Jeannette was in contact with me throughout the whole process sending frequent updated proofs. She did everything I asked to make our puzzle represent our relationship. We love it!
Lauren Sent on 08/25/2020
5 out of 5 rating
Responsive and Creative
This vendor is amazing! We purchased a custom unity puzzle for our ceremony, and not only did it add the unique and whimsical touch we were looking for, but it also gave us something to treasure, a reminder of the foundations that are so important in our marriage.
The vendor was very responsive. The directions for the customization and process were clear and easy to understand. The best thing about this vendor is that they encourage creativity with your customization. She really listened to my wants and ideas, and together we came up with something truly perfect. I also loved the continual updates during the process and the "last looks" before finishing the product and shipping. I will say, allow time for ordering this product. The process does take a little bit from firt deciding what you want to lastly having it delivered to your door, but it is absolutely worth it.
The vendor was very responsive. The directions for the customization and process were clear and easy to understand. The best thing about this vendor is that they encourage creativity with your customization. She really listened to my wants and ideas, and together we came up with something truly perfect. I also loved the continual updates during the process and the "last looks" before finishing the product and shipping. I will say, allow time for ordering this product. The process does take a little bit from firt deciding what you want to lastly having it delivered to your door, but it is absolutely worth it.
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