The Puzzled One Reviews
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5.0 out of 5 rating
5.0 Fantastic
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19 Reviews
100% recommend it
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 4.9 out of 5 rating
Awards
19
+14
User photos
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Morris L. Sent on 12/02/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Fantastic wedding puzzle
I was looking for something special to add into our wedding ceremony, and came across Jeannette's store. Her puzzle was the perfect addition. I gave her a description of what I wanted and of the wedding theme, and she made something that fit perfectly. Our wedding puzzle is now hanging on our wall and it's a beautiful memento.I was looking for something special to add into our wedding ceremony, and came across Jeannette's store. Her puzzle was the perfect addition. I gave her a description of what I wanted and of the wedding theme, and she made something that fit perfectly. Our wedding puzzle is now hanging on our wall and it's a beautiful memento. -
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Tina B. Sent on 08/22/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Unity puzzle
We were looking for something different at our wedding and through our search found Jeannette and a unity puzzle. Jeannette was up front with her timeframe and when she could produce. She exceeded our expectations. She is very willing to do custom puzzles and told us she prefered them. She also ensures all details are correct. Our unity puzzle looks fantastic and I can't wait to surprise everyone during the ceremony.We were looking for something different at our wedding and through our search found Jeannette and a unity puzzle. Jeannette was up front with her timeframe and when she could produce. She exceeded our expectations. She is very willing to do custom puzzles and told us she prefered them. She also ensures all details are correct. Our unity puzzle looks fantastic and I can't wait to surprise everyone during the ceremony. -
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Dallas J. Sent on 08/23/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Unity ceramony puzzle
I recently purchased the unity ceramony puzzle. The vendor was amazing. She kept me updated from the time I ordered until the puzzle shipped. I highly recommend purchasing from her!I recently purchased the unity ceramony puzzle. The vendor was amazing. She kept me updated from the time I ordered until the puzzle shipped. I highly recommend purchasing from her! -
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Traci H. Sent on 08/26/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Absolutely perfect for our wedding!
We wanted something unique for our wedding unity ceremony and our puzzle is absolutely perfect! Jeannette was in contact with me throughout the whole process sending frequent updated proofs. She did everything I asked to make our puzzle represent our relationship. We love it!We wanted something unique for our wedding unity ceremony and our puzzle is absolutely perfect! Jeannette was in contact with me throughout the whole process sending frequent updated proofs. She did everything I asked to make our puzzle represent our relationship. We love it! -
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David H. Sent on 08/22/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Excellent product
Jeannette was AMAZING to work with. Our puzzle was exactly what we wanted. Then our wedding date changed due to the pandemic. Jeannette was helpful and timely with a resolution for our changed date.Jeannette was AMAZING to work with. Our puzzle was exactly what we wanted. Then our wedding date changed due to the pandemic. Jeannette was helpful and timely with a resolution for our changed date. -
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Clair M. Sent on 08/24/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Highly Recommend
Very easy to work with -we customized the wood used, colors and inscription. She was very communicative - responded quickly! Made for a very special part of our wedding!!Very easy to work with -we customized the wood used, colors and inscription. She was very communicative - responded quickly! Made for a very special part of our wedding!! -
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Chanique B. Sent on 09/21/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Beautiful Lasting Memory
I absolutely loved my puzzle! Vendor was excellent to work with and it was more beautiful in person. Will definitely be ordering again.I absolutely loved my puzzle! Vendor was excellent to work with and it was more beautiful in person. Will definitely be ordering again. -
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Stephanie T. Sent on 08/22/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Excellent unity wedding activity
I wanted a fun unity activity for our wedding that would incorporate our kids. When I saw PuzzledOne’s work, I knew it was right for us. I exchanged a few messages with a Jeanette & got my puzzle in the mail a couple months later - with plenty of time to spare before the wedding. The puzzle was exactly as expected, and it was one of my favorite parts of our wedding. Our boys have played with it a few times & (to my panic) even spilled food on it (not recommended). It cleaned up great & remains in perfect condition. This goes to show the great quality - it’s lasted the test of our family & is sitting on a shelf in our dining room.I wanted a fun unity activity for our wedding that would incorporate our kids. When I saw PuzzledOne’s work, I knew it was right for us. I exchanged a few messages with a Jeanette & got my puzzle in the mail a couple months later - with plenty of time to spare before the wedding. The puzzle was exactly as expected, and it was one of my favorite parts of our wedding. Our boys have played with it a few times & (to my panic) even spilled food on it (not recommended). It cleaned up great & remains in perfect condition. This goes to show the great quality - it’s lasted the test of our family & is sitting on a shelf in our dining room. -
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Mikayla P. Sent on 08/22/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Our unity ceremony
We ordered a unity puzzle from the puzzled one for our wedding on June 6th! She was so amazing with working with us and making it just like we imagined! It was a huge hit with everyone at the wedding and will enjoy it forever! We are so greatful for her talents and abilities! It came wrapped securely and safely! She was always available and quick with her responses and made sure it was truly perfect! It was definitely a beautiful piece and moment we were able to share as we became Mr. & Mrs. Highly recommend her to anyone!We ordered a unity puzzle from the puzzled one for our wedding on June 6th! She was so amazing with working with us and making it just like we imagined! It was a huge hit with everyone at the wedding and will enjoy it forever! We are so greatful for her talents and abilities! It came wrapped securely and safely! She was always available and quick with her responses and made sure it was truly perfect! It was definitely a beautiful piece and moment we were able to share as we became Mr. & Mrs. Highly recommend her to anyone! -
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Katelyn W. Sent on 08/25/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Unity Puzzle
The unity puzzle was absolutely beautiful! Jeannette made sure it was exactly how we wanted it & made sure I was fully aware of the process. The puzzle arrived perfectly & was well wrapped to avoid any damages. Everyone loved it & we received a lot of compliments. We loved the uniqueness of the puzzle & love how it joins our blended family!The unity puzzle was absolutely beautiful! Jeannette made sure it was exactly how we wanted it & made sure I was fully aware of the process. The puzzle arrived perfectly & was well wrapped to avoid any damages. Everyone loved it & we received a lot of compliments. We loved the uniqueness of the puzzle & love how it joins our blended family! -
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Serena J. Sent on 08/23/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing Product
Jeannette is very professional and what she does is amazing and unique. I was worried my order would not get delivered in time for my wedding but Jeannette made sure I verified everything was perfect before moving to the next step. I absolutely love her work.Jeannette is very professional and what she does is amazing and unique. I was worried my order would not get delivered in time for my wedding but Jeannette made sure I verified everything was perfect before moving to the next step. I absolutely love her work. -
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Ashley V. Sent on 10/14/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Unique Unity Piece
Working with Jeannette was amazing. We initially ordered and she immediately informed us that the design we wanted had issues when shipped being broken and such. We were pleased that she informed us before just making it and our puzzle being broken upon arrival. She informed us that it would be a long process and we ordered on a short time frame. She made sure our puzzle was to us in time for our wedding! Less than 5 weeks from order to arrival! Everything about our puzzle was designed by us and we had so many compliments!! It was perfect and so unique to us. We are so excited to be able to display this forever!Working with Jeannette was amazing. We initially ordered and she immediately informed us that the design we wanted had issues when shipped being broken and such. We were pleased that she informed us before just making it and our puzzle being broken upon arrival. She informed us that it would be a long process and we ordered on a short time frame. She made sure our puzzle was to us in time for our wedding! Less than 5 weeks from order to arrival! Everything about our puzzle was designed by us and we had so many compliments!! It was perfect and so unique to us. We are so excited to be able to display this forever! -
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Krystal C. Sent on 08/22/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Outstandingly Amazing
I was looking for the perfect unity symbol when I came across The Puzzled One. She allowed me to customize everything from color stain to the small decals I choose. She communicated in very step ( mock drawing , preview before being sealed). Plus made sure it was on time for my wedding.I was looking for the perfect unity symbol when I came across The Puzzled One. She allowed me to customize everything from color stain to the small decals I choose. She communicated in very step ( mock drawing , preview before being sealed). Plus made sure it was on time for my wedding. -
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Jennifer A. Sent on 08/22/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing!!!!
Such a beautiful wedding keepsake for our special blended family. I will definitely recommend to anyone! It really created such a special family moment on our big day. It now sits in our family room to remind us of the day our 2 families becameSuch a beautiful wedding keepsake for our special blended family. I will definitely recommend to anyone! It really created such a special family moment on our big day. It now sits in our family room to remind us of the day our 2 families became -
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Lauren I. Sent on 08/25/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Responsive and Creative
This vendor is amazing! We purchased a custom unity puzzle for our ceremony, and not only did it add the unique and whimsical touch we were looking for, but it also gave us something to treasure, a reminder of the foundations that are so important in our marriage.
The vendor was very responsive. The directions for the customization and process were clear and easy to understand. The best thing about this vendor is that they encourage creativity with your customization. She really listened to my wants and ideas, and together we came up with something truly perfect. I also loved the continual updates during the process and the "last looks" before finishing the product and shipping. I will say, allow time for ordering this product. The process does take a little bit from firt deciding what you want to lastly having it delivered to your door, but it is absolutely worth it.This vendor is amazing! We purchased a custom unity puzzle for our ceremony, and not only did it add the unique and whimsical touch we were looking for, but it also gave us something to treasure, a reminder of the foundations that are so important in our marriage.
The vendor was very responsive. The directions for the customization and process were clear and easy to understand. The best thing about this vendor is that they encourage creativity with your customization. She really listened to my wants and ideas, and together we came up with something truly perfect. I also loved the continual updates during the process and the "last looks" before finishing the product and shipping. I will say, allow time for ordering this product. The process does take a little bit from firt deciding what you want to lastly having it delivered to your door, but it is absolutely worth it.-
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+2 photos
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Quality of service
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Kelly D. Sent on 10/18/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Perfect for our ceremony
We were married in March of 2020 and this was the perfect unity piece for us. It was a way to incorporate his children into the ceremony and now that we have another little one we’ll be adding her name to the puzzle!We were married in March of 2020 and this was the perfect unity piece for us. It was a way to incorporate his children into the ceremony and now that we have another little one we’ll be adding her name to the puzzle! -
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Leslie T. Sent on 08/22/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great Unity Idea
I desperately wanted to include my kids in our unity ceremony to signify our blended families becoming one. The puzzle was the perfect idea! I was thoroughly impressed with the final product and the communication throughout the process.I desperately wanted to include my kids in our unity ceremony to signify our blended families becoming one. The puzzle was the perfect idea! I was thoroughly impressed with the final product and the communication throughout the process. -
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Laurie Sent on 09/03/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Excellent!!
I purchased the unity puzzle as a gift for my brother and his wife to use during their ceremony. It came out beautiful and they were so thrilled with it! Jeanette was wonderful to work with throughout the design process and she answered all of my questions quickly. I highly recommend this vendor!!!I purchased the unity puzzle as a gift for my brother and his wife to use during their ceremony. It came out beautiful and they were so thrilled with it! Jeanette was wonderful to work with throughout the design process and she answered all of my questions quickly. I highly recommend this vendor!!! -
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Ashley Sent on 10/01/20204.6 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Flexibility 3.0 out of 5 rating
Everything was Excellent And they way I wanted
Absolutely love my puzzle pieces for my ceremonyAbsolutely love my puzzle pieces for my ceremony -
Quality of service
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