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About

On WeddingWire since 2013

The Crystal Bride is an elegant bridal boutique in Geneva, Illinois. This team of expert consultants and design specialists aims to provide everyone with an unforgettable shopping experience. The luxury suite offers each client the time and relaxed environment to explore, try on, and find the gown of their dreams. The Crystal Bride is one of Chicagoland’s most popular wedding dress stores, not only for their quality gowns but because of the enjoyable experience customers can enjoy here.

Services Offered
The Crystal Bride offers a variety of gowns to suit a diverse array of personal preferences. On the first floor, a collection of dresses are available for members of the wedding party to peruse. On the second floor, to-be-weds can explore the bridal suite, where hundreds of dresses are available to try on. The Crystal Bride also provides accessories including veils, headpieces, jewelry, shoes, sashes, and much more.

  • Woman-owned

Frequently asked questions

What are your price ranges for full-priced wedding gowns?

$1,000 - $2,499
$2,500 - $3,999

How do you price dress alterations?

By Piece

Who do you provide services for?

Bride
Bridesmaids
Flower Girls
Mother of the Bride
Mother of the Groom

Which of the following services do you provide?

Alterations
Appointments Only
Sample Sales
Trunk Shows

Which of the following items do you offer?

Bridal Belts
Garters
Hair Accessories
Jewelry
Plus Size Gowns
Sample Gowns
Veils

What is the average turnaround time for a bridal gown?

Less than 6 months

How often do you receive new bridal gowns?

Seasonally

What is your return policy?

Final Sales
illustration notebook

Any other questions?

Reviews of The Crystal Bride

We're all about trust. Our community relies on honest reviews to help you make those big decisions with ease.
4.8 out of 5 rating
4.8 out of 5 rating
293 reviews
96% recommend it
  • Quality of service
    4.8 out of 5 rating
  • Average response time
    4.9 out of 5 rating
  • Professionalism
    4.8 out of 5 rating
  • Value
    4.8 out of 5 rating
  • Flexibility
    4.8 out of 5 rating
This AI-generated summary gives you a snapshot of the overall ratings and feedback from the reviews this vendor has received.

Review summary

Powered by AI

The Crystal Bride garners high praise and recommendations from customers for its exceptional service, vast and stunning selection of wedding dresses, and efficient alterations process. Reviewers appreciate the attentive and helpful staff, including consultants like Victoria, Nancy, Veronica, and Irene, as well as the skilled seamstresses like Ellie. The accommodating atmosphere, personalized attention, and thoughtful details, such as accommodating mobility-challenged guests and providing celebratory touches like sparkling wine, contribute to a positive and stress-free wedding dress shopping experience at The Crystal Bride in Geneva.

Review summary

Powered by AI
This AI-generated summary gives you a snapshot of the overall ratings and feedback from the reviews this vendor has received.

The Crystal Bride garners high praise and recommendations from customers for its exceptional service, vast and stunning selection of wedding dresses, and efficient alterations process. Reviewers appreciate the attentive and helpful staff, including consultants like Victoria, Nancy, Veronica, and Irene, as well as the skilled seamstresses like Ellie. The accommodating atmosphere, personalized attention, and thoughtful details, such as accommodating mobility-challenged guests and providing celebratory touches like sparkling wine, contribute to a positive and stress-free wedding dress shopping experience at The Crystal Bride in Geneva.

Allie
Allie Sent on 08/26/2024
5 out of 5 rating

The best experience!

I can't recommend C.C. And The Crystal Bride enough! From the moment I booked the appointment, she went above and beyond to make sure everything was perfect. She reached out before to discuss my budget, style, and to see any inspo pics. She pulled dresses based on the pictures I sent and I even said yes to one of her wonderful selections! She was incredibly patient, attentive, and made the entire experience fun!
Kelly
Kelly W. Sent on 06/18/2024
5 out of 5 rating

Stunning Dresses!

I loved my experience at the Crystal Bride!!!!! Victoria helped me narrow down choices and find the absolute perfect dress! I loved my dress shopping experience! I highly recommend the Crystal Bride to any bride to be!
M
Miriam K. Sent on 05/19/2024
5 out of 5 rating

Love this shop!!

My daughter found her beautiful dress at The Crystal Bride! Nancy and Veronica were so wonderful to work with! Would highly recommend looking here for your dream dress, so many to choose from!
Thank you Nancy for everything! You were definitely a calming presence while I was freaking out about getting this dress to Colorado in good condition! Everything turned out perfect!!
illustration message review

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Awards

293
WeddingWire Couples' Choice Awards 2021 Winner
WeddingWire Couples' Choice Awards 2020 Winner
WeddingWire Couples' Choice Awards 2019 Winner
WeddingWire Couples' Choice Awards 2018 Winner
WeddingWire Couples' Choice Awards 2016 Winner
WeddingWire Couples' Choice Awards 2015 Winner
WeddingWire Couples' Choice Awards 2014 Winner

Real Weddings

Dani & Matt
26 photos · 09/12/2020
Emily & James
9 photos · 02/22/2020
Tamara & Victor
103 photos · 12/01/2017

Team

Nancy McElvenny
Nancy McElvenny
Owner

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