Extremely disappointed, majority of pictures are unsuable
Extremely disappointed in Taylor's photography for our wedding, and I strongly, strongly advise against booking her. She simply does not know how to take photos of an event. If I could choose zero stars, I would give her a zero. There were several issues with Taylor, both in the quality of her photography and professionalism. First let's start with with the quality of pictures. I had met with Taylor a few times to talk to her about what I had envisioned for my wedding photos. I wanted pictures that captured key moments of our wedding, I told Taylor with incredible detail each different part of our ceremony and what I wanted captured. All of this was blatantly ignored. She has taken pictures with zero focus, majority of people's backs are showing or she has missed the key moments all together. She has randomly cropped photos at eye level to focus on "details" but instead of coming across "artistic" it comes across as sloppy, and these photos are unusable. Many photos she has sent us of everyones back showing, or focus/center of the picture is obscured by someone else. I would say about 75% of the pictures she sent us are unusable, amateur, and not the work of a so called professional. I actually in shock she would think this was acceptable for the amount we paid for her services. She also did not photograph majority of my guests, which was one of my main asks of her. She instead focused on two or three random guests and took several pictures of them at slightly different angles. Majority of our guests are hardly pictured. She also failed to capture the event as a whole, for example she took picture of random dishes of the buffet instead of capturing one picture of how extensive our buffet was, she also did not get one big picture of the reception hall or ceremony with everyone seated. There is no cohesive story to tell in our albums with the subpar, low quality pictures she has taken. Second is her professionalism. We purchased her highest package, and even added additional hours to ensure every key moment would be captured. We expected a certain level of professionalism and care in return. Taylor fell very short of these expectations, and her services were no where worth the price she has set. When she came to our events she did not introduce herself to us, or ask for direction from where to start. She just started taking random photos. She did not come and ask me to organize my friends and family for portraits like I had asked. I had to seek her out and ask her. She also later complained that she did not have enough guidance, there were several point people available to guide her, unfortunately she did not come up to any of us to ask for input of guidance. For the package we purchased the onus is on her to seek us out during the event for guidance. She also took an unjustified number of breaks, in our contract she listed a 10 minute break every 2 hours, in addition to these ten minute breaks, she hardly took any photos during our 90 minute cocktail hour, and took an additional 50 minute plus break during the reception dinner. Whenever I made suggestions to her of what to photograph, she would sloughed it off, and proceeded to do what she thought best, this was incredibly arrogant and dismissive to the clients wishes. When we provided Taylor with some constructive criticism, instead of just apologizing she instead defended her mistakes under the disguise of artistic freedom.
It is sad to me that moments of my wedding are completely lost and will never be gained back. I hope future couples will be cautious of this and choose a different photographer.