Sunset Harbour

We had an amazing wedding Andy and christina were amazing in every aspect of planning the wedding and making sure the day went as smooth as possible!

Seriously I can’t say enough great things about Sunset. I love that NONE of our guests had ever been there and if they did, it was pre-renovations. Everybody was blown away- we wish we could have seen people’s faces as they entered!! From the outside, the building doesn’t look like much and you have to take a maze like path to get on. But once those doors open….. people were telling us they were absolutely breathless with how gorgeous it is !!!! That is exactly how my husband and I felt the first time we toured too. Andy and cris treated us like family from the moment we toured the venue, before we even signed anything or showed interest. We knew the second we walked in that this was our venue between the way Andy treated us and how STUNNING the venue is. Noreen from Floyd Harbor Flowers was amazing too- communication can be hard but we trusted her!! We went into our wedding without seeing mock ups of our arrangement switch was okay with us and let me tell you they did not disappoint!!!!!!!! Some of the first comments from our gas after our reception introduction were about wanting to take the flowers home! They were seriously gorgeous!!! it takes about an hour-an hour and a half to get to floyd harbor from here we live, but all of my floral needs will be handed by Noreen form now on!! I had some very different requests that Noreen was able to not only handle, but absolutely nail. I had one of my dad’s ties cuts into three- one to be wrapped on my sisters flowers, my mom’s corsage, and my brothers boutonniere. I had a separate tie added to my flowers as my something blue and borrowed! I also turned the end of the same tie for my mom and siblings into my brothers pocket square which I needed Noreen’s help with. She was seriously so amazing! Not the typical venue wedding food- my guests still talk about the food months after!! We take an hour trip in the summer to eat at their outdoor restaurant because the food is SO good!!! We booked the highest package since it wasn’t that much more expensive and had the basics of limo, photographer, centerpieces and dj included. we paid for upgrades in each department but the overall costs in additionals wasn’t too bad. The view is so pretty, we can’t wait to have a chance to look through all of our pro photos- we just got them back two days ago, about 6 weeks later. We took pictures at a nearby park, beach around the block from Sunset, and on the Mariana with the boats as a natural backdrop. Stunning stunning stunning!!!! I can’t recommend them enough!!!! the entire staff was incredibly to us during every step of the process. We used LifeArt for photos who I also highly, highly recommend!!! Sam, Anthony and Vinny (video) were so much fun to work with and be around all day! Plus…our photos are seriously beautiful. Sam and Anthony captured all of our special moments, details and all of our love in every pic!!!! We used absolute entertainment which we have mixed feelings about. We met the owner- sweet as could be! Our dj Carlo himself was GREAT!!! So much fun and really took his time to get to know us. We were supposed to have the MC we spoke with and who was working with us, I think redrick was his name. Very nice guy although we spoke only once to capture the details and specifics the week of the wedding. We got a great vibe from him! A last second emergency came up and we had somebody else for our wedding- tell you the truth, we don’t even remember his name because it was that bad of a memory for us. He was introduced to us for two seconds before cocktail hour- there was way too much going on at that moment, and I think they were very overwhelmed. My husband and I realize that this was chaotic, and very not ideal situation to have a new MC minutes before the wedding. I don’t understand why they didn’t interrupt the photos at any point before cocktail hour even started to bring this to our attention, but they waited until moments before we walked into the reception to be introduced to let us know that there was a problem. We were at our venue taking photos at least a full hour of not more before cocktail hour started! we told them to go with the flow and do what they do best. Nothing fancy or out of the ordinary just to make life easy for all involved…I guess that was our fault for being so easy going. I am a teacher and hubby is an engineer, so by trade I am a type a usually and he is just as organized- I wish I was more direct with them but I think these issues still would’ve come up sadly. There were a lot of issues that I wasn’t happy with honestly. Our six letter last name was mispronounced terribly, my uncle was introduced as my deceased father when my mom walked in,….which broke every persons heart in that room, my maid of honor (sis) and best man (bro) were skipped in the line up and they jumped right to us until our DJ ran over and corrected him, a few of my maid’s very simple names were messed up, even one gender switch of my maid?? but what bothered me about this entire this was thag they checked in with us two mins before we were introduced as we lined up. They went person to person to check in their names wand details etc and they were STILL wrong. We had them play my parents wedding song and my in-laws wedding song which was their idea..which was a mess… they played my mom’s song as a dedication to my recently passed father with no mention that it was their wedding song. Then, they played the very next song….which was NOT my in-laws wedding song..and made an announcement that it was dedicated to them as if they were deceased. Not a good look…!! My guests ran up to me immediate to ask what that was about and why they announced his parents like that…Thank God my in-laws were not inside at the time and didn’t hear it because I know that they would be extremely upset by that. These were just careless mistakes in our eyes- I understand there was a last second change in the situation was uncontrollable. However, these were just inexcusable and very unprofessional mistakes. My mom is still so upset to this day that they introduced her brother as my dad- my dad is gone two years, as if that wasn’t a longer fact/dark cloud over the entire day. We tried to let it all roll off but it did bother us. I mentioned it to the owners of Sunset the day before our honeymoon when cleaning up the venue and they went right back to Absolute to let them know we had issues without me asking or having them do so!! I didn’t mention it to cause issues but I love that they really had our back, and I couldn’t thank them enough for that!! I saw our professional pictures of the entrances which capture the moments that they mid-introduced my mom and my uncle…….oh boy…!! Not only did she look miserable, angry and hurt- but she had tears in her eyes, clear as day!!!!!!. I have to look at those forever and now I won’t share those photos with my mom or anybody else because of the negative experience and moment tied to it because of their careless errors. It even upsets me still, almost two months after our big day that I can’t look at them without getting upset myself. We viewed it as we already fully paid the money to the DJ and it is what it is at that point but these really were a big issues looking back to it. Absolute did reach out to me, but had the DJ who I had no issues with call and text to apologize on their behalf while we were on our honeymoon. I really liked our dj- Carlo, the mc did us dirty. He seemed like a nice enough guy when he was introduced to us and they swore he was one of their best…which I hope isn’t true. He was very clearly overwhelmed in the situation, which is understandable, but we pay thousands of dollars for these moments. Money that my husband and I spent over five years saving up for… we paid close to $5k on upgrades on top of whatever the credit for the Dj was thorough Sunset’s package. I would’ve expected a little more sincerity in resolving the matter; the entire situation wasn’t ideal. We still had an amazing time, even though we spent so much money on the DJ to have these big issues arise at their hand. They shouldn’t have happened but it is what it is. I cannot recommend Sunset Harbour, Floyd harbor flowers or Lifeart enough!!!!!!!! I’m still not sure how I feel about Absolute- 50/50 recommendation from us.