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Reviews of Smart's Banquet Hall

3.1 out of 5 rating
3.1 out of 5 rating
2 Reviews
62% recommend it
  • Quality of service
    3.5 out of 5 rating
  • Average response time
    3 out of 5 rating
  • Professionalism
    3 out of 5 rating
  • Value
    3 out of 5 rating
  • Flexibility
    3 out of 5 rating
Weddingwire
3.1/5 2 reviews
Google
4.4/5 110 reviews
T
Teresa Sent on 06/04/2016
5 out of 5 rating
I would highly recommend!. His pricing was reasonable, the food and decorations were perfect! The staff was helpful and attentive.
M
Marcos L. Sent on 07/09/2023
1.2 out of 5 rating

Poor customer service by the owner Mike

We are hosting an event here and we called Mike the owner to ask for assistance with broken and dirty wine glasses served. The majority 90% of 140 glasses were unwashed, used or broken. I cannot imagine that this was not a health violation. He refused to fix it, got defensive and hung up on me. We had it in our contract (in writing) to have wine clean safe glasses. This place has poor customer service by the owner. He put a big damper on our event.
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