We had a beautiful and stress free time with our wedding limo. We booked a rolls Royce and the navigator. Driver was very pleasant and professional. Can't complain!

We used Rt 22 Limo for our wedding and I was not pleased at all. We requested 1 8-10 passenger, 1 10-14 passenger and a rolls royce. We received the cars that were requested and they were clean and in good shape. With 1 exception the 10-14 passenger vehicle had air conditioning issues which did not work well on a June afternoon. The issue was with the drivers, they were dissholved, ragged and appeared unknowledgeable. The drivers are not sharp, well put together and professional. This maybe ok if you are booking for a prom. But if you want a top of the line service I would not recommend this company. The cost did not warrant the service received. I would have rather paid more and knew for sure that I was going to get top of the line service.

I was shook down by the bus driver and had $400+ dollars charged on my card after we had paid in full.

Party bus driver was late to pick us up.

I was best man. After the church, before going to the reception, I hopped on the bus to tip the driver. After tipping him, the driver told me he was over time and going to leave. He said he needed a form of payment for possible over time or he would leave us all. (yes, leave the wedding party at the church) I gave him my debit card to JUST NOT LEAVE THE WEDDING PARTY. I did whatever I could to avoid that situation. In hindsight, giving your CC to someone without seeing charges is dumb. I filled out a blank carbon copy paper and he scratched my cc number onto it.

The groom told the driver, don't charge the card, I will cover any extra expenses. Regardless, the company charged me $417 extra.
I called asked why I was charged, they told me I CALLED IN AND APPROVED THE CHARGES. Someone pretended to be me to approve them.

All lies.

The driver took my CC number, called in the approval and charged us $400+ on top of all the regular fees after being late to pick us up. They took advantage of the fact that I would do ANYTHING to not let my brother's special day be ruined.

The manager Oscar would not hear any of this. I had to do a chargeback to get the money.

Honestly, beware of this company. Their drivers are scum that shake you down at the worst time (in the middle of a wedding) and the manager is just as bad. Won't hear any of it. Won't check GPS times, won't look at phone logs, etc.

Use Uber or any other company you can find. Don't let this group of shady people ruin your special day. There are endless other options.

Looking forward to their response, because they refused to figure this out on the phone.

edit: The forged documents to fight the chargeback. Chase fell for it, I'm getting copies to show to the police. Will update.

Also, his reply below is all lies. How can I be late when they were picking us up from our home? They arrived late to our house and finally made it to the church over an hour late. Just like Oscar, we have video and photographs with time stamps. So not only is service bad, he is a blatant liar. He could have easily apologized and rectified the situation, but he rather fake CC charges and argue on the internet. Real classy behavior there Oscar 👍