Hired for our wedding. They were late to pick up guests from the hotel to take to our wedding. They LEFT US (THE BRIDE AND GROOM) and immediate family at the wedding venue and require a 20% tip in their fee for terrible service. I called and complained and they agreed to reimburse us for the Ubers we had to order for everyone, that was 3 months ago. No refund, stopped responding to all texts and calls.

While we really enjoyed your driver, we paid for limo service there and back and got an SUV both times. We were guaranteed to have limo transfer at least on the way home and when we arrived I had two drivers contact me saying they were there for pickup. One of the drivers told me to tell the other on that he was scheduled to have us. That was uncomfortable to be in the middle of. I did contact the owner hoping for him to make it right, or at least explain to me what happened, why I didn't get the services I paid for. I could have saved the 300.00 and had a family member take me and my family in our own SUV. It was meant to be a special ride with the family and it wasn't. Still have not heard from the owner and it's been almost a month.

Cancelled wedding due to covid 19 and vendor went cost when asked for my 175 deposit back. Pursuing small claims now and filed with BBB. Do not use this vendor

Please don't use this company, assuming you value someone actually showing up with a clean vehicle and properly trained driver. The owners truly only care about taking your money. Any problems you have with their lousy service is no longer their problem as long as you've paid in full. Our driver showed up 15 minutes late for an airport run. The limo seats were wet because he admittedly just finished cleaning vomit from the night before. It reeked of puke, smoke, and cleaning solutions, and the driver smelled like an ashtray. There was trash littered throughout. One door was nonfunctional. The radio was nonfunctional. On the return trip, the driver didn't have directions to my house, a GPS system, or a smartphone. I was literally giving him turn-by-turn directions after a long travel day when I was hoping to relax. I've called the company countless times over the course of a full month. The owner refuses to return my call, and they refuse to reimburse me anything. This is a dysfunctional company that does not deserve to serve our Region.