Amazing end product; great customer service team
I had some problems with picking up my order; the SmartPost wasn't allowing me to hold my package, change the delivery address, and Fedex was pretty unhelpful. By the time I got around to calling and emailing the Pretty Robes team, I was super upset and a lot ruder to them than I probably should have been. Despite my initial bad attitude, the team worked with me quickly to help hold my order at a pickup location near me, and I was able to get my hands on it the next day. Once I got the order, the customization on the robes was PERFECT. Would DEFINITELY order again, or recommend for others!