Pazzo's @ 311

From the moment we stepped into Pazzos, we were truly wowed. We didn’t feel the need to tour any other venues—this was a one-and-done decision for us. Not only is the space absolutely stunning, but its location in the heart of downtown, right next to the Sears Tower, made it even more special.

Rali, the coordinator, was such a pleasure to work with. She listened to every request and ensured the entire day flowed seamlessly. The owner, Jaxer, was also incredible—so warm, welcoming, and genuinely invested in making our experience unforgettable. We couldn’t have chosen a venue with better food, a better atmosphere, or better people.

The entire staff was fantastic, and we loved every single minute of our celebration at Pazzos. Highly recommend.

We had our wedding at Pazzo's and it was absolutely incredible! The venue was gorgeous - elegant, beautiful, and sophisticated - we got so many comments from guests! Rali was incredibly helpful and fun to work with, and all the staff and servers at the venue were amazing and professional. The food and drinks were amazing as well - definitely get the European dessert table!!! Overall we had an incredible time and would definitely recommend Pazzo's!

Pazzo’s exceeded expectations in every single way. From our initial visit, we felt attended to, and listened to. Carmen was the coordinator we first spoke with, and we felt immediately at ease with her knowledge and expertise. After signing, and having our HUNDREDS of questions answered, we learned that Carmen was retiring. With much hesitation, we met with Rali to ensure nothing was lost in translation and our worries were immediately erased. She GETS it all and never made us feel bad for bombarding her with questions, taking dozens of pictures, or dropping in unannounced to measure things. The food was amazing. The Pazzo’s staff was on top of everything. The space is stellar and incredibly elegant. They allowed us to drop things off 2 days before (including 100’s of cookies), literally assemble the centerpieces 1 day before, and helped our family pickup all our items the day after. From this type A project manager, I could not ask for a better professional to plan our wedding, if I had to do it again, I would trust Rali and the Pazzo’s team wholeheartedly.

The team at Pazzo's 311 made my wedding day on October 16, 2021 absolutely perfect. If you're looking for a beautiful and unique space in the heart of downtown Chicago, Pazzo's in the vendor to book!
When we realized that we would need to postpone our wedding that was originally scheduled for October 2020, Faye and Carmen made the process incredibly easy and put my mind at ease about moving the date. Having people so helpful and supportive during that difficult time made rescheduling so much easier.
Rali was our main event coordinator, and I cannot say enough wonderful things about her. She is professional, organized, responsive, and so incredibly kind. She ensured that our wedding was perfect. Rali provided so many helpful suggestions about the flow of the evening, decorations, and overall set up. We dropped off our decorations with some photos and descriptions of how we envisioned things to be set up, and when I walked in on the day of the wedding, everything was set up EXACTLY how I envisioned it and looked even more beautiful than I could have imagined. Every little detail was included.
The food was also absolutely delicious too. We had 4 different appetizers, and Pazzo's kept them coming. People definitely got their fill during cocktail hour. We had three meal options: steak and chicken, orange roughy, and eggplant parmesan. Guests compliments the food all night. They were extremely accommodating of our guests dietary restrictions including vegan, gluten free, and nut allergies. Rali also provided us with a late night pizza option, which we set up along with slices of cake and coffee at the end of the night. It was a huge hit! After the wedding, Rali even emailed me some photos that she had taken of the event, which was so kind and went above and beyond.
If you're looking for a venue in downtown Chicago, I cannot stress enough that you should choose Pazzo's They have years of experience in the wedding industry, and it shows in their professionalism, support, warmth, and organization. My day was perfect, and a huge part of that was because of the amazing team at Pazzo's!

I cannot say enough amazing things about Pazzos as a wedding venue!! We had our wedding at Pazzos in July 2021 and I was absolutely blown away at how flawless everything went. The food was amazing, the space is breath taking, the service is top notch, and not to mention the event coordinator, Rali, is an absolute rock star!!!!! Our guests couldn’t stop raving about the food and venue. They are very responsive and helped us have our dream wedding!!! Look no further ♥️

I cannot say enough good things about Pazzo's and Fay, the onsite coordinator! Several venues in Chicago required a lot work - bringing in chairs or tables or catering or buying all your own alcohol. While some brides like making those choices, I was planning my Chicago wedding from Boston, so I was looking for a beautiful venue with great food in one. I luckily found it in Pazzo's - and all for a reasonable price per person.

First off, the space itself - wow. The building is located right next to Sears Tower, and for out of town guests, it's really exciting to be so close to an icon. The room has high 75+ foot ceilings with a gorgeous atrium. This is where we ate dinner. The cocktail hour and dancing happened in the Pazzo's restaurant (to be near the bar, of course)! After I looked at other hotel/banquet rooms with few windows and saw Pazzo's unique space, I knew it was "the one."

Fay was so responsive and easy to talk to. She has been working at Pazzo's for 20+ years, and you can tell she is an expert when it comes to weddings. It was so reassuring to have her throughout the process. She was also very flexible and truly wanted to help you out and make it the best day for you and your guests! I also needed to bring in decor two days prior to the wedding (as opposed to the day before) for logistical reasons, and Fay let me store 220 pumpkins, 11 lanterns, the favors, name tags and more in her office.

The food was also top-notch. I have been to 30+ weddings in 5 years, and some weddings have dry or cold food. Not with Pazzo's! Everything was so tasty and the food came out very quickly. (FYI, I am a salmon eater through and through, but the filet/chicken combination was incredible and a crowd pleaser! We did also have the salmon, and I heard from guests it was also wonderful.) The late night pizza was definitely also appreciated :)

They were also very accommodating with allowing us to bring in desserts from a family bakery. They set up the table beautifully.

Finally, the bartenders were always moving and no one was ever at the bar waiting long for a drink - which everyone appreciates :)

You will not regret having your restaurant at Pazzo's! (Also, my mom was very insistent we have good food, so we actually ate at the restaurant prior to signing the contract. It's a great way to sample the filet, chicken, salmon entrees before you put down the deposit!)

Thanks, Fay and Pazzo's!!

Fay was amazing during our wedding experience. She worked with our needs and went above and beyond for us. We loved the venue. It was a real dream and people were raving about the food & venue space. I am so happy we got married there!! We had the time of our lives!

The only thing I would note:
Make sure your DJ knows how to work with the large space and atrium. We told our DJ about the space and he said it would be no problem. People were able to hear the music but not the speeches. If you have people sitting on top you will need speakers up there as well, and possibly behind pillars for the speeches.

Again, it was a magical space to get married

I can’t say enough good about working with Fay, Carmen, Jaser and the entire crew at Pazzo’s 311 for our wedding. The venue is beautiful, the food was great and the cost compared to other venues in and around Chicago was extremely reasonable.

Just had our wedding there this past weekend, it is a beautiful venue with great food. Worked with Faye who organized the event and she was great, reliable and flexible. (did I mention we only started planning 3 months before!). Highly recommend!

Pazzo's at 311 is a spectacular venue. Deciding to have our wedding here was the best decision we made.
We fell in love with the art deco drama of the space.
The service provided specifically by Faye was unmatched. I am so grateful for her patience and grace; in addition to her quality and experience.
Both our ceremony and reception were held at Pazzo's and they do a great job managing both events.
We rented table cloths and napkins from another provider however we used Pazzo's chairs, chargers, silverware and glassware.
I read previous reviews about the tastiness of the food and some of my guests echoed similar sentiments.
Thank you Pazzo's for being everything we asked for and so much more!