Pazzo’s exceeded expectations in every single way. From our initial visit, we felt attended to, and listened to. Carmen was the coordinator we first spoke with, and we felt immediately at ease with her knowledge and expertise. After signing, and having our HUNDREDS of questions answered, we learned that Carmen was retiring. With much hesitation, we met with Rali to ensure nothing was lost in translation and our worries were immediately erased. She GETS it all and never made us feel bad for bombarding her with questions, taking dozens of pictures, or dropping in unannounced to measure things. The food was amazing. The Pazzo’s staff was on top of everything. The space is stellar and incredibly elegant. They allowed us to drop things off 2 days before (including 100’s of cookies), literally assemble the centerpieces 1 day before, and helped our family pickup all our items the day after. From this type A project manager, I could not ask for a better professional to plan our wedding, if I had to do it again, I would trust Rali and the Pazzo’s team wholeheartedly.

The team at Pazzo's 311 made my wedding day on October 16, 2021 absolutely perfect. If you're looking for a beautiful and unique space in the heart of downtown Chicago, Pazzo's in the vendor to book!
When we realized that we would need to postpone our wedding that was originally scheduled for October 2020, Faye and Carmen made the process incredibly easy and put my mind at ease about moving the date. Having people so helpful and supportive during that difficult time made rescheduling so much easier.
Rali was our main event coordinator, and I cannot say enough wonderful things about her. She is professional, organized, responsive, and so incredibly kind. She ensured that our wedding was perfect. Rali provided so many helpful suggestions about the flow of the evening, decorations, and overall set up. We dropped off our decorations with some photos and descriptions of how we envisioned things to be set up, and when I walked in on the day of the wedding, everything was set up EXACTLY how I envisioned it and looked even more beautiful than I could have imagined. Every little detail was included.
The food was also absolutely delicious too. We had 4 different appetizers, and Pazzo's kept them coming. People definitely got their fill during cocktail hour. We had three meal options: steak and chicken, orange roughy, and eggplant parmesan. Guests compliments the food all night. They were extremely accommodating of our guests dietary restrictions including vegan, gluten free, and nut allergies. Rali also provided us with a late night pizza option, which we set up along with slices of cake and coffee at the end of the night. It was a huge hit! After the wedding, Rali even emailed me some photos that she had taken of the event, which was so kind and went above and beyond.
If you're looking for a venue in downtown Chicago, I cannot stress enough that you should choose Pazzo's They have years of experience in the wedding industry, and it shows in their professionalism, support, warmth, and organization. My day was perfect, and a huge part of that was because of the amazing team at Pazzo's!

I cannot say enough amazing things about Pazzos as a wedding venue!! We had our wedding at Pazzos in July 2021 and I was absolutely blown away at how flawless everything went. The food was amazing, the space is breath taking, the service is top notch, and not to mention the event coordinator, Rali, is an absolute rock star!!!!! Our guests couldn’t stop raving about the food and venue. They are very responsive and helped us have our dream wedding!!! Look no further ♥️