Pazzo's @ 311 Reviews
Reviews
4.8 out of 5 rating
4.8 out of 5 rating
74 Reviews
95% recommend it
Awards
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![Molly]()
Molly J. Sent on 10/23/2021Fabulous Experience at Pazzo's!
The team at Pazzo's 311 made my wedding day on October 16, 2021 absolutely perfect. If you're looking for a beautiful and unique space in the heart of downtown Chicago, Pazzo's in the vendor to book!
When we realized that we would need to postpone our wedding that was originally scheduled for October 2020, Faye and Carmen made the process incredibly easy and put my mind at ease about moving the date. Having people so helpful and supportive during that difficult time made rescheduling so much easier.
Rali was our main event coordinator, and I cannot say enough wonderful things about her. She is professional, organized, responsive, and so incredibly kind. She ensured that our wedding was perfect. Rali provided so many helpful suggestions about the flow of the evening, decorations, and overall set up. We dropped off our decorations with some photos and descriptions of how we envisioned things to be set up, and when I walked in on the day of the wedding, everything was set up EXACTLY how I envisioned it and looked even more beautiful than I could have imagined. Every little detail was included.
The food was also absolutely delicious too. We had 4 different appetizers, and Pazzo's kept them coming. People definitely got their fill during cocktail hour. We had three meal options: steak and chicken, orange roughy, and eggplant parmesan. Guests compliments the food all night. They were extremely accommodating of our guests dietary restrictions including vegan, gluten free, and nut allergies. Rali also provided us with a late night pizza option, which we set up along with slices of cake and coffee at the end of the night. It was a huge hit! After the wedding, Rali even emailed me some photos that she had taken of the event, which was so kind and went above and beyond.
If you're looking for a venue in downtown Chicago, I cannot stress enough that you should choose Pazzo's They have years of experience in the wedding industry, and it shows in their professionalism, support, warmth, and organization. My day was perfect, and a huge part of that was because of the amazing team at Pazzo's!
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Kristie Sent on 08/05/2021Just wow!!!! ♥️
I cannot say enough amazing things about Pazzos as a wedding venue!! We had our wedding at Pazzos in July 2021 and I was absolutely blown away at how flawless everything went. The food was amazing, the space is breath taking, the service is top notch, and not to mention the event coordinator, Rali, is an absolute rock star!!!!! Our guests couldn’t stop raving about the food and venue. They are very responsive and helped us have our dream wedding!!! Look no further ♥️ -
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Leslie Sent on 10/13/2019
All inclusive reception with highly knowledgable staff!
I cannot say enough good things about Pazzo's and Fay, the onsite coordinator! Several venues in Chicago required a lot work - bringing in chairs or tables or catering or buying all your own alcohol. While some brides like making those choices, I was planning my Chicago wedding from Boston, so I was looking for a beautiful venue with great food in one. I luckily found it in Pazzo's - and all for a reasonable price per person.
First off, the space itself - wow. The building is located right next to Sears Tower, and for out of town guests, it's really exciting to be so close to an icon. The room has high 75+ foot ceilings with a gorgeous atrium. This is where we ate dinner. The cocktail hour and dancing happened in the Pazzo's restaurant (to be near the bar, of course)! After I looked at other hotel/banquet rooms with few windows and saw Pazzo's unique space, I knew it was "the one."
Fay was so responsive and easy to talk to. She has been working at Pazzo's for 20+ years, and you can tell she is an expert when it comes to weddings. It was so reassuring to have her throughout the process. She was also very flexible and truly wanted to help you out and make it the best day for you and your guests! I also needed to bring in decor two days prior to the wedding (as opposed to the day before) for logistical reasons, and Fay let me store 220 pumpkins, 11 lanterns, the favors, name tags and more in her office.
The food was also top-notch. I have been to 30+ weddings in 5 years, and some weddings have dry or cold food. Not with Pazzo's! Everything was so tasty and the food came out very quickly. (FYI, I am a salmon eater through and through, but the filet/chicken combination was incredible and a crowd pleaser! We did also have the salmon, and I heard from guests it was also wonderful.) The late night pizza was definitely also appreciated :)
They were also very accommodating with allowing us to bring in desserts from a family bakery. They set up the table beautifully.
Finally, the bartenders were always moving and no one was ever at the bar waiting long for a drink - which everyone appreciates :)
You will not regret having your restaurant at Pazzo's! (Also, my mom was very insistent we have good food, so we actually ate at the restaurant prior to signing the contract. It's a great way to sample the filet, chicken, salmon entrees before you put down the deposit!)
Thanks, Fay and Pazzo's!! -
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Amy Sent on 08/22/2013Pazzo's was an absolute dream venue. Fay was incredible to work with. She helped to make our day PERFECT!! At one point my mom asked if there was anything that Fay didn't do because she was so incredibly helpful, knowledgeable, responsive, I could go on and on. I was speechless when I arrived on my wedding day and saw how gorgeous the venue looked. If I could give 'Value' a perfect 10 I would. For a venue in the heart of the city, the price, quality of the food and overall atmosphere that Pazzo's provided cannot be beat. I cannot imagine a more perfect place to get married and would choose Pazzo's a million more times if I could. Look no further, this place is a gem!!! -
![Keith]()
Keith T. Sent on 11/02/2018Taylor Wedding 9/01/2018
We recently had our wedding at Pazzo's , and it was everything that my wife and I could have hoped for.
Location- Its convenient downtown Chicago location made it very easy for our guests to attend from neighboring hotels. Additionally for those that chose to drive to the event, there was an adjacent cash parking lot , which is rare for a downtown wedding.
Venue- The venue is beautifully decorated with marble and has an scenic open view atrium with an impressive Greek statue as a backdrop.
Food/Bar- everyone ranted and raved about how much they enjoyed the plated dinner. The filet mignon was perfectly cooked and the chicken vesuvio was flavorful. The open bar service was fantastic.
Service- the best part of Pazzo's is the service. Fay Sweeney is the crown jewel of the operation, very attentive and polite. Additionally, all of the other staff members were very prompt and attentive with their service.
If youre looking to have your wedding in downtown Chicago, then Pazzo's cant be beat. (Venue, service, food, location, offers the best value price point when compared to other downtown venues)
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Jon Sent on 01/01/2018Faye and the entire Pazzo's staff were so easy to work with during the entire process and so flexible and attentive on the day of the wedding, we're so grateful for all of the work they put into making our event special and stress-free. The food was fantastic, the drinks flowed freely and everybody went home happy. Of all the venues we saw in the downtown Chicago area, nobody had Pazzo's combination of unique beauty and value. Get married there!
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User2116039 Sent on 05/01/2015Awesome different venue! Faye is awesome to work with -
![Helen]()
Helen Sent on 06/27/2016We got married at Pazzo's in Spring, and worked with Fay, she was amazing. Her communication was prompt and top notch through the entire process. Made us feel like she cared and actually listened to what I had to say or what questions I asked. The service was amazing, staff was great and treated our guests to high class service. Everyone loved the food too. We kept the look and decorations simple since the venue itself is already classy and elegant. Wonderful night. -
User2440247 Sent on 11/23/2015Fabulous!!! Absolutely Breathtaking!! Pazzo's @311 is a one of a kind wedding venue!
Fay helped us plan a dream wedding for our daughter. She was extremely helpful and did everything with a smile and with ease. Food was delicious and prices were very reasonable for a Chicago venue. I would HIGHLY recommend this venue!! -
User2249609 Sent on 07/30/2015We just had our wedding reception at Pazzo's a couple weeks ago and it was perfect! Literally a dream wedding! We had so many compliments about how beautiful the venue was and what a classy event we had. The wedding coordinator, Fay, was amazing - so much help! She set up the lighting, linens and dance floor too which was nice because I had enough on my plate. She was so nice and worked with me so much before the big day that I am going to actually miss her! The venue looked breathtaking!
We had a band (awesome band by the way called Hey Jimmy) that played in the atrium area and they sounded awesome! So if you read any comments about an echo in the atrium, I would ignore them - just work w/Fay to make sure that band/DJ has proper sound equipment. The music and band at our wedding sounded amazing. I will comment that we had difficulty with toasts having a bit of an echo in the atrium so that is maybe worth practicing or testing out before the big day with your DJ or band. It was not a big deal though and we were able to hear the toasts fine which matters! Plus, the beautiful tall ceilings are worth it!
Overall perfect day and perfect venue! We were both so pleased! I am so glad that we went with Pazzo's over other venues that we were considering in the city! If you are interested in this venue, book early because it fills up quickly! Thank you Fay!
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