We used Grand rental station for our out door wedding and it wouldn't have been the same without them! Our tents were gorgeous! They fit together seamlessly and in almost any configuration we wanted. Our guests were in awe at how they almost looked like a castle! We also used them for our linens and chairs. They have many varieties of colors and styles, so we found the exact ones we wanted. We used other items such as cocktail tables and risers for our head tables. They had pretty much everything we needed! Would recommend them for any event especially your wedding! All their items are in great condition and look brand new!

We decided to have our wedding reception at our home, in our backyard. We chose to rent from this vendor because they had donate tents to Habitat for Humanity. Working with Sally was great. She went over everything multiple times as our guest number grew and we changed our minds about things. The items we rented were beautiful. The table cloths were high quality. The tents looked amazing in our backyard. The only downside was that they give you a window of three days in which they may arrive with the stuff. We were hoping they would come on Wednesday, but they showed up around 2 pm on Friday, which gave us very little time to set everything up. They put up the tents, but everything else was our responsibility. Also, we ordered a helium tank from them, but the helium must have been very low quality. We blew up balloons Friday night, but by Saturday morning, they were all on the ground. Thank goodness Giant Eagle was able to work with us to get more helium.

I have waited almost 3 months to write this review because I was hoping my anger would subside by now, but it has not. Party Plus ruined my rehearsal dinner timeline. Unfortunately, we experienced the worst possible customer service. We booked party plus for a $4,800 order for our outdoor wedding that included a large tent, tables, chairs, and a dancefloor. The equipment itself was fine and intact, however, the communication, lack of remorse, and outright rudeness was uncalled for. We had booked these rentals months in advance for our wedding. I was told that as long as the weather was nice, that our tent would be set up at the venue on Wednesday or Thursday (wedding was on a Saturday). The week of the wedding, my wedding planner took over all communication with vendors. She was told that they would not be able to set up the tent until Friday. Fine, we understand that they have other events going on that week. The tent was to be set up by noon on Friday in order to give us enough time to set up the tables and chairs prior to the rehearsal dinner. In the morning, the crew was 40 minutes late (again, fine we understand traffic and things can happen). I arrived at the venue at noon to see the tent was indeed set up. However, the tables and chairs were still being unloaded (great we are still on schedule!) I went inside the venue to check in and by the time I went back outside (about 10 minutes later) the crew was gone, but there were no tables and chairs. The crew had left without telling anyone, so when my wedding planner finally got a hold of someone at party plus, we were told the crew went to lunch (again, we understand people need to eat!) However, it was not communicated with us and we needed that time to start set up of the ceremony and reception layout. The crew did not return for another 2.5 hours. When they finally did return, it was only with one truck and they kept telling us "the rest is on the other truck. It is on the way" By the time everything was derived- it was after 5 p.m. One of the owners of party plus hung up on my planner multiple times and felt we were overreacting. We did not have proper time to set up for the rehearsal dinner. Our families and bridal party were waiting from noon to 5 p.m. to help us set up and we could not since delivery was not timely. I feel if we are spending nearly $5,000, we expect a certain level of customer service that unfortunately we did not receive. After our honeymoon, we expressed our concerns to party plus (we have called 3 times since the wedding) and are still waiting on a "call back" from the owner. Extremely disappointing to say the least.