One Hanover Square by Masterpiece Caterers

57 User photos

• 

  Featured

  Megan D. · Married on 02/04/2021

  5.0

  • Quality of service:
    5.0
  • Responsiveness:
    5.0
  • Value:
    5.0
  • Flexibility:
    5.0
  • Professionalism:
    5.0

  Outstanding Service, Food, Location

  My husband and I got married on April 26, 2019 at the India House. I dragged my feet writing this review because I wanted to get down as many details as possible! Our wedding was everything we hoped for and more, thanks to this incredible venue.
  
  The service. Kevin and his team were radically hospitable, granting any and every request we threw his way. From the initial walk-through, to tasting the food, to proclaiming our vows, Kevin was beyond hospitable and a joy to work with. His team moved furniture, helped us build the perfect environment, supplied beer as requested, and even threw in our favorite treat, pigs-in-a-blanket, even though it wasn't on the menu. From little things like making sure my dress was straight when I walked down the aisle to preparing a private table of the food and drink for my husband and I to enjoy immediately following the ceremony, this venue was full service and consistently helpful. Being a professional event planner in NYC myself, I noticed Kevin's event expertise and genuine care of our event right off the bat. He cared about the specifics in a way most venues don't - like flow of foot traffic, seating arrangements, and where the band should set up. His willingness to work with us to make our day uniquely our own was pleasantly surprising in the world of event or wedding planning, especially in NYC where they nickel and dime you for everything. Not at the India House. Kevin worked with our budget from day one to make our dream wedding possible, and he didn't compromise on service. His team was far and away the most accommodating staff I've ever worked with on an event that I even re-booked his venue for a work event, which proves Kevin's professionalism, confident team, and kindness.
  He let us bring in our own A/V company, photographer, DJ, and band. All our vendors complimented Kevin and his team on our wedding day and told me how easy they were to work with. 
  
  The Food. Our guests raved about the food, drink, and venue. Many told us it was the most fun wedding they’ve ever attended. Still, one year later, we still hear comments about how great the food was. We did a cocktail reception for the whole reception with one hour of jazz bad and the rest DJ dancing. This allowed our guests to mingle around the venue, meeting others and eating whatever came by and displayed stationary.
  
  Location. Location. Location. The India House Location was key for us in planning our wedding. Located at One Hanover Square in the Financial District, this historic building in a historic neighborhood gave our guests a LOT to enjoy, from night life on stone street and the famous Fraunces Tavern to Lady Liberty tours and Brookfield Place. Hotels in the area and transportation on all major subway lines was super convenient for our many out-of-town guests.

  Sent on 07/09/2020

• Toma D. · Married on 11/03/2020

  5.0

  • Quality of service:
    5.0
  • Responsiveness:
    5.0
  • Value:
    5.0
  • Flexibility:
    5.0
  • Professionalism:
    5.0

  Amazing Venue and Team!!

  1 Hanover and Masterpiece Caterers were wonderful to work with. My wife had reached out to 1 Hanover while we were looking for our wedding reception venue. Initially, the cost was outside of our budget, but Kevin was great and helped work with our budget, which allowed us to choose 1 Hanover. From our first walk through we knew this was the venue we wanted to use and Kevin and his team helped make the vision come to fruition.
  
  The entire staff, including upper management and ownership, was great to work with and constantly assured us that everything would work out as we wanted. Everyone was extremely accommodating during the entire process. We had some concerns that a few family members would not be thrilled because the space is not the traditional catering hall layout and some older family members had a tough time imagining the space when we described it. However, Kevin assured us they would come around after they saw the venue for themselves, and they did. We had a larger wedding (250 guests) and we were able to utilize all 3 floors of the venue. Cocktail hour was on the first floor, with a seated dinner on the second floor, followed by dancing on the third floor.
  
  All of our guests had an amazing time and we received so many compliments on our wedding. All of the food was delicious and the service was fantastic. Our guests keep talking about the chicken and waffles!
  
  Kevin, Gieto, Nikki, and the entire Masterpiece staff really took care of us and we appreciate all the effort they put in to make our wedding a memorable one. I would highly recommend 1 Hanover and their other spaces for all your event needs!
  

  Sent on 05/10/2019

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  Christine V. · Married on 12/14/2019

  5.0

  • Quality of service:
    5.0
  • Responsiveness:
    5.0
  • Value:
    5.0
  • Flexibility:
    5.0
  • Professionalism:
    5.0

  Stunning, Unique and Joyous: One Hanover Square

  The venue at One Hanover Square, also known as the India House, was the most unique, inspiring and amazing experience for a wedding that we are still getting compliments two months later. We could not have done this without Kevin Mattner, the person who manages the venue. Kevin is cool, calm and collected in an industry that is usually full of high-pressure and anxious people. He was beyond thoughtful and responded to any questions or concerns with solutions rather than just “no” or “that will cost XYZ” as other venues did. We gave Kevin our budget and he was incredibly conscious of that the entire time, which was a breath of fresh air. Visiting other venues, there is a random 22% service fee, but Kevin was very upfront that the India House does not charge that fee and thereby there would be no hidden fees. The food was phenomenal in both cocktail hour and dinner with fresh oysters (I’m very particular) and the best coconut shrimp I’ve ever eaten. My husband was a huge fan of our “Southern Comfort” station, which had homemade biscuits with different jams, fried chicken and mac and cheese. When we tried to add another (unnecessary) station to cocktail hour, Kevin was very clear that we could, but that we didn’t need to spend the extra money. I have never heard of someone trying to have you NOT spend money for a wedding. I trusted him implicitly and the result of our wedding was incredible. The venue rocked with our 9-piece band that was perfect for dancing. Not the typical banquet hall and our photos have turned out incredible. The drinks were top shelf and many friends shared that they ordered Manhattans, martinis and other complex drinks without being turned away, as other wedding venues sometimes do. Kevin provided a list of recommended vendors with whom I was incredibly happy to work. While most brides are balls of anxiety, I was able to remain free of unnecessary stress because of my trust in Kevin, the staff at India House and the vendors he recommended. If I could do it all over again, my husband and I would choose 1 Hanover Square again and again. You will not regret your decision to have your wedding there.

  Sent on 01/30/2020