Over priced and bad skills, go elsewhere
I've gone to Nany's 3 times, and two out of three experiences were negative. Every time has been very expensive. The first was a $300 dress bought online, she charged me almost $400 for a hem and take it in. The second was a $75 dress online, she charged me $80 for a hem and add a stitch to the neckline. The work was poorly done. To put this into perspective, I was quoted $10-15 elsewhere recently for a hem.
The final time was my wedding gown. She charged me $1,080 for basic alterations -- a hem, bustle, add bra cups, and bring in the waist. I ended up paying $980 since I paid in cash (don't make that mistake because then you can't do a charge back on your card). I was desperate to take it somewhere, and Nany was my only choice since other seamstresses were booked up. That should have been a red flag.
She does the hem right in front of you, which is very scary. She takes a pair of scissors and starts cutting up your dress right in front of your eyes. I could have done this myself. You think "she's going to clean up the messy scissor lines later behind the scenes" but no. She charged $300 for a hem that she did literally in front of me in 5 minutes. Very messy and scary. She also cut it about an inch too short, which drove me crazy. She cut into my dress before telling me the price, I felt compelled to pay and go through her. Looking back, that is highly unprofessional. Don't ever cut someone's garment until they've agreed to the price. There is a huge lack of transparency here.
Her alterations were so poorly done. My dress was a designer gown that retails about $3000. It fit me almost perfectly, so there's no way it needed $1000 worth of alterations. She's a scam artist. She didn't bring it in enough, so it was falling off me all night. She also didn't properly sew in the bra cups, causing that part of the dress to collapse onto itself and unevenly put weight on the boning. This caused problems all night.
The worst was the bustle however. I paid $350 for her to make my dress look hideous. I sent her messages expressing my concern about the bustle and told her in person I wasn't happy with how it was done. Buttons were also falling off, so not only was it ugly, it wasn't even functional. She kept saying she couldn't do it any other way, which is a huge red flag. There are many types of bustles, and she doesn't know how to do any of them.
Take a look at the photo attached. You can see my dress has a beautiful long train with tons of detail. The middle photo is how Nany bustled it -- it's frumpy, ugly, and hides all the beautiful detail of the train. I hated it so much I left there in tears.
I started calling other places immediately and found a bridal specialist located in Temecula who squeezed me into her busy schedule. Even though she had 12 hours of work on her plate that day, she managed to see me because I was so desperate. I drove 2 hours total and spent several hours in Temecula while this other woman worked her magic. The third pic shows the final bustle that Nany is not capable of doing. Look at how elegant and flattering it is. That's exactly how a bustle should look -- not the monstrosity you see in the 2nd pic.
The other woman said the alterations were so poorly done by Nany and that Nany overcharged me by at least $500. She was appalled at how poorly the bra cups were sewn in and said the bustle Nany did "gives her nightmares."
Not to mention Nany's shop is hot and stuffy and you have no privacy when you're changing.