I absolutely love my custom engagement ring! Mitch was so so helpful throughout the process - where he mostly dealt with my boyfriend, now fiance. Most valuable in the process were two great pieces of advice he provided us.
Mitch suggested re-cutting my family heirloom diamond, which was the best advice we'd received. We were having a lot of trouble imagining the diamond in a setting because of chips on the top that came from 70+ years of constant wear - they weren't visible to the naked eye and the diamond looked great in a yellow gold setting, but the color looked so yellow when we placed it in platinum settings. It just didn't look pretty. We met with three jewelers, none of whom recommended re-cutting. A GIA-certified appraisal professional mentioned re-cutting, but advised against it as we'd lose "30%-50%" of the weight. Mitch took one look at the stone and said that he wouldn't even set it as it was, that we HAD to re-cut it and that the stone would look better after all was said and done. The diamond looks 1,000x better and the value more than doubled after losing only 2.5% of the weight! Not that we care about the value, but it shows how important good advice is and how much more beautiful the stone is after re-cutting.
I also noticed that many jewelers were pushing us pretty hard toward a four-prong setting. Mitch advised on a six-prong to protect the stone. Jewelers would tell us that we wouldn't be able to see any light reflected with a six-prong, and that if it's a "good" setting there's no need for six prongs. I'm totally convinced that Mitch had our best interests at heart here and that others were motivated more by profit than practicality in their strong and sometimes combative advice.
Mitch's prices were reasonable and he's just a wonderful person to work with. Highly recommend him!!!