Quality of Service: She communicate with me on the phone, such that I was so comfortable when i meet her at our engagement ceremony. She clarified any questions or reservations I had about the pictures as well as where to take the pictures on our day. She had great suggestions and amazing ideas that help make your pictures look great. She puts the effort to make the bride feel comfortable such that I had a great and stress free day.
Responsiveness: Planning my wedding from the east coast, she was able to communicate via email and responded in less than 24 hrs.
Professionalism: On the day of our wedding, she and the second shooter communicated with each other and my wedding party with great ease. She gave us enough direction such that the pictures turned out great, but not enough that i felt stiff in the pictures. There were so many amazing candids, i loved the pictures. She puts so much work and effort into the pictures and you could tell through her work. You can tell the effort she puts to make your pictures look amazing when you get them.
Value: She was one of the few photographers I ran into at the expo that had a great vintage style and a second shooter, that made me feel so comfortable with hiring her.
Flexibility: I bought the most expensive wedding package from her that included an engagement photo shoot. However, rather than having a normal engagement photo shoot. She accommodated a request for take pictures at our Vietnamese engagement ceremony.