I'm writing mainly from the embarrassment of having recommended Lauren. We had her do our wedding in May 2010 and there's no question she takes beautiful shots. It did take a long time to receive our photos. Meaning 6 months plus. When one of friends asked about her I confirmed that she did have lovely work, but that her final delivery took a while and you had to follow up with her regularly. Whenever people ask about photographers I would mention her with this caveat.

I'm embarrassed to say that my friend did hire her for her wedding 2 years ago and is still waiting to receive an album designed by Lauren. (This is an add on to her just taking the photography, retouching, and then sending photos through). The fact that our friends felt the need to mention this at drinks and ask if we'd share our experience on a review is pretty telling. And I'm only on here because I'd like to make up for the poor recommendation and make sure that others know to avoid this experience.

The first review has it right that you need timelines in the contract and I would go as far as to make sure she doesn't receive the bulk of payment until after receipt of the goods, just to protect yourself. Seems like Lauren could greatly benefit from a business manager or some sort of support so that she can do what she's good at (the shots) and they can make sure that the clients are taken care of.

Expect 6 months for photos and at least a year for your albums.

Hi there, It is been a year now :) we are happily married choosing this service was a small bump in the road that we wanted to share with you so you will be careful and choose your way wisely. If I could turn time back….I really regret choosing this service, I strongly recommend choosing other professional photographers, drama free and mainly for peace of mind on your big day until you get your photos.
Don’t be fooled by the first impression focus on the contract and your interests.
The contract mainly covers the interest of photographer, once you signed the contract and made the payment you will be informed that you have to refer to the contract in which your interests are not covered in it :(. Make sure to add timelines to the contracts in which you will know when you get your engagement's photographs and the wedding's photographs as electronic delivery, when the actual photos will be delivered otherwise you will need to wait 7 to 12 months (yes... write it down if it is not written in the contract it was never agreed upon)
Expect auto replies via emails, if you are lucky you will get a reply in an email within a week in which you will be notified that she will get back to you soon and you find yourself in a back and forth loop.
Try to get answers over the phone?! You will get voicemails and no callbacks.
Wedding day and the months after during the honeymoon are magical, as much as you see it special don’t expect to be treated as such if you choose this service.
If you expect smooth ride on this one forget about it, you won’t know until you have experienced it and once you have experience it there is no lesson learned, you just stuck with bad service and bad experience that you wish you knew before you got into it.

Congratulations!!!