Hyatt Regency Jacksonville Riverfront

Wedding planning with Molly and the Hyatt team was fantastic, professional, and a wonderful experience. Even on the wedding day Molly and her team went above and beyond to have our day run smoothly and beautifully. They were very flexible with last minute changes when my fiancé and I decided change the times of our event because of the weather. They accommodated last minute ceremony add ons as if it were no inconvenience to them, they were spectacular. After and during the wedding my family was even astonished with the great service and the "we'll make it happen" attitude and amazing capability with the team. The venue was breathtaking, I have the most beautiful pictures with the gorgeous river and bridge at sunset. The food was amazing. The quality and service was phenomenal. There is no doubt you will fall in love with Molly and her team at Hyatt Riverfront!!

Not only did I book our wedding block here but I also chose to stay here with my sisters the night before my wedding and with my new husband the night of. Aside from one rude front desk clerk everyone else was delightful and the hotel was immaculate!

We came to the Hyatt Regency approximately 3 days before the wedding. We had everything planned for a wedding and reception at Jax Beach but because of Hurricane Matthew, had to reschedule EVERYTHING last minute. The Hyatt was able to not only put up my family and some friends who had to evacuate from our homes but also let us have the wedding and reception there which was absolutely perfect and gorgeous. This was all last minute and everyone was extremely accommodating!

If you are looking for a wedding venue that is stress free and provides excellent service up to your wedding day, I would definitely recommend Amanda and her team. Although when we booked the venue we started out with Megan but she was offered a job in Atlanta and moved two week before our wedding. Julie took over until Amanda started and these ladies were wonderful! Our wedding couldn't have been any perfect, anything I needed, any questions I had Julie and Amanda were there to answer. They didn't feel like coordinator but more like friends! The food, the overall hotel staff, the location of the hotel is all amazing and you'll get some beautiful wedding pictures :)

Amanda and the others on her team were very attentive to details we requested for our wedding reception. We had guests making final changes the week of the event and she was very accommodating to our needs. The set up by the Hyatt and location was lovely! Many of our guests commented on the ample delicious food, especially the pre-reception food and desserts. We enjoyed ample space for lots of dancing too, a huge plus for us. The exit toward the riverfront was a perfect grand finale!

The River Terrace room at the Hyatt was such a great decision for us to have our wedding reception. At first we were hesitant because when you view the room empty the ceiling appears low. However, on the day of the wedding with the décor and lighting it was not even a thought or concern of mine. The view of the river from the room is gorgeous. Theresa was the absolute best person to work with. She quickly responded to all my emails, was very friendly and pleasant to work with. She makes you feel like you are the only bride’s wedding she is working on. Everyone at the Hyatt was very friendly and helpful. The food was amazing and we feel we received a lot for the value. Would definitely recommend this as your venue.

When looking for the perfect location for our wedding ceremony and reception, we chose the Hyatt Regency Jacksonville Riverfront for its spectacular night time views of the city skyline, excellent food, and impeccable service. We chose to have our wedding ceremony on the River Deck, the cocktail hour on River Terrace 3 Deck, and the sit down dinner / reception in River Terrace 3. Throughout the months leading up to our wedding, our consultant Theresa Harsh, kept things moving and made planning easy. She was such a pleasure to work with because of her insight, expertise, flexibility, charismatic personality, and hospitality. As a bride, I didn’t worry about any of the planning with Theresa. When I arrived in the bridal suite on the day of my wedding, the Hyatt made me feel like a princess and checked on me regularly. They made my guests and I feel like true VIPs while we got ready for the ceremony. Then, to my dismay, the rain came and my plans of having an outdoor ceremony with the city skyline faded with every passing moment. A lot of vendors can deliver on plan A, but the Hyatt is equally excellent at delivering plan B. Theresa and our wedding concierge, Megan Norris, never missed a beat. They seamlessly executed their contingency plan while keeping me completely unstressed. The ladies worked with my vendors to redecorate and adjust plans. By show time, everything was in place. The ceremony went well given the change in location and the reception was more beautiful than I could have ever imagined. Theresa and Megan made sure my husband and I had cocktails and appetizers during our post ceremony photos, ensured the timelines were met, coordinated the vendors, kept our glasses full of our beverage of choice, passed out favors, and collected gifts. Theresa was the glue in our wedding planning and thanks to her we did not have that pre-wedding stress most couples feel. She is a true asset to the Hyatt – her leadership, style, and expertise cannot be matched.

If I could give the Hyatt more than 5 stars I would. They truly made my wedding day and the day before and the day following as easy, painless, and happy as it could possibly have been. Their attention to all details and their hospitality was nothing short of extraordinary. I didn't have to think about or worry about a single detail on my wedding day. Theresa Harsh, the Catering Manager, took care of everything so all I had to do was enjoy the day with my friends and family. Working with her in getting all the details done made planning my wedding far easier than I thought it could ever be. Not only was the staff at the hotel amazing but the food was incredible. Overall, there is no way I could possibly be any happier with having the Hyatt as the venue for the biggest day of my life. I can't recommend them enough.

Beautiful view of the river and downtown, makes a great backdrop for the reception!

Thank you to the staff as well as Theresa Harsh. Wedding planning made simple. The location and view was absolutely amazing. the services rendered was top notch. All of our guests are still committing on the location, the backdrop of the riverdeck and the reception as well.... This is a must see venue for all who are planning to get married. You will not be disappointed in any way shape or form! Planning a ten year annivesary party at the same location.... Do ot decide on your venue until you see what they have to offer here!