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Reviews of House of Vienna

3.1 out of 5 rating
3.1 out of 5 rating
13 Reviews
62% recommend it
  • Quality of service
    3.1 out of 5 rating
  • Average response time
    3 out of 5 rating
  • Professionalism
    3 out of 5 rating
  • Value
    3.1 out of 5 rating
  • Flexibility
    3.2 out of 5 rating
T
Trish Sent on 09/29/2017
5 out of 5 rating
After having taken my dress to a seamstress in Langley who botched it up, and got black grease along the bottom of my gown I felt it was ruined. I called House of Vienna hoping they could help. I brought my dress to them ( I did not purchase it there) I was introduced to Trinh she is the seamstress and she worked magic on my gown. She got the grease out and fixed my dress beyond anything I thought was possible. I was treated with compassion, care and kindness. As far as I am concerned "House of Vienna" saved my dress. I am so grateful to Trinh and staff. I can't wait to wear my gown next month! It's perfect! Thank you ladies! you are the best!
S
Sharece Sent on 05/07/2016
5 out of 5 rating
I HAD A FANTASTIC EXPERIENCE HERE! The bottom line is that the folks at House of Vienna know their stuff. My mom and bridesmaids went to 10 different stores in the lower mainland and found this place to be great. They worked well within my budget, showed me why the dress i originally wanted didn't work all that well and educated me on why a particular style looked better on my body type. Maybe that is why is couldn't make up my mind.. I just didn't have an educated person that understands how dresses fit and how different styles look better on certain body types. Once i had the right style on my body it was clear to me why it looked so awesome and why i was having trouble finding the right dress. It took a consultant that actually knows what they are doing and how to properly fit you into a dress to help make the right decision. Which was easy when the proper style for your body type is actually put on you. I suggest letting the girls there pick your dress. They know what will work on you far better than you will. Gotta say that if you are looking for cheaply made crap don't bother going here maybe go to Davids or someplace like that. You definitely get what you pay for. I really don't understand that last chick?? Sounds like she liked the experience when she was there but cant read a price on a label?? She should have gone to Walmart.. But really, these guys really know what they are doing and are superior in every way and very professional.
M
Megan Sent on 05/18/2015
5 out of 5 rating
So my experience at the house of Vienna was Awesome!
Kim was my bridal consultant, and she helped me find excitably what I was looking for.
I went in to the store with a dress in mind, and she helped me go out of my comfort zone and try other type of dresses on. And it turns out that I found the dress of my dreams.
Overall great store and amazing staff, extremly helpful and understanding :D
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