Biggest Wedding Regret
Unfortunately, I cannot recommend working with Darnell and Forever Filmworks. Initially, he was responsive during the contracting phase, but once we paid our balance before the wedding, the communication dwindled drastically. In the week leading up to our wedding, we reached out due to the lack of communication, only to be informed that someone else would be filming our event. The videographer who arrived was wonderful, and in hindsight, we wished we had worked with him from the start, as we had no idea how negative our experience would turn out to be. After the wedding we were excited to receive our trailer, but when the contracted deadline passed without any word from Darnell, we reached out for an update. Initially, we received no response, prompting us to follow up. When we finally heard back, he was rude and dismissive, acting as if we had come up with the deadlines that he himself had set in our contract. After two months of persistent follow-ups, we finally received our trailer, which left us deeply disappointed. We hardly shared it with our families. The clips felt randomly assembled, as if he had hurriedly clicked through the footage and tossed it into his editing software, overlooking many significant moments from our day. When we expressed our concerns, he remarked that although it was our wedding, it was his "art." Hearing him prioritize his artistic vision over showcasing our special day was disheartening. After countless exhausting conversations, initiated by us, it became evident that the happiness of the couple is not his priority. He overpromises and underdelivers, and seems to think couples should feel lucky to work with him whether he delivers a quality product or not. Fast forward, we’re now two months past when we were supposed to receive our complete film, and we have heard nothing from him regarding any delays or updates to our deadlines. His lack of professionalism and inability to communicate effectively with clients is more than challenging. After many follow-ups we finally received our film and were beyond upset- choppy edits, harsh jumps from music to speeches, none of the drone footage we were contracted for (and it was a beautiful day); it looks like I tried to make this video with no experience in video editing. Following our negative experience, we did more research and found many other couples who shared similar stories about Darnell. It is concerning that there are numerous reviews mirroring our experience on Facebook and other platforms, yet none on The Knot or Wedding Wire. If you are considering hiring Forever Filmworks, I strongly advise you to reconsider. The anticipation of receiving our wedding video has turned into a source of frustration, and we have lost much of our excitement. I also recommend following his Instagram to see how he posts about his clients, particularly brides. He often calls them out and posts complaints about their “unreasonable demands”, despite the fact that he does not deliver quality work or adhere to his own contracts. He has been extremely unprofessional and stands as the biggest regret of our wedding journey.