Chuck is absolutely incredible. My fiance is in the military and was not able to pick out the ring in person, so Chuck sent him pictures and videos of different diamonds and settings. He helped my fiance to create the perfect custom ring for me--extremely high quality, at the best price. My fiance and I recently got to meet Chuck in person, and he is every bit as kind and trustworthy as he is on the phone. He really cared about us and our story, and went out of his way to ensure that we loved the ring. I highly recommend Fifth C to anyone who is looking for a high quality custom engagement ring!