I ordered my invitations through InvitingMoments on Etsy. Amy was always very prompt in responding to me, although from reading the reviews on Etsy, other customers have had problems with responsiveness. It did take the full 30 business days for our invites to get shipped, so I would recommend ordering yours plenty early if you want to work with her. Our invitations came back the wrong color from the printer and the didn't match the response cards, but Amy quickly contacted the printer and had them reprint invitations and response cards at no cost to us, and the reprinted invites were perfect. I was very happy with how she handled the snag with the printer. Overall, I'd recommend working with her if you have extra time left before you need to mail out your invites and you contact her through the Etsy messaging service.