I do not have enough wonderful things to say about this venue. My husband, family, guests, and I had the best night of our lives. We originally booked with Rachel in July 2024. She was so pleasant. Responsive, kind, explained everything nicely. Rachel, unfortunately, left around Christmas 2024. We were devastated. While they searched for Rachel's replacement, we began working with Patty (Rachel's manager). She did her best and was very kind and very helpful, as well. Finally, they hired Cassaundra. And let me tell you. This woman is a powerhouse. I would have never been able to pull off my dreams and vision without her. She is so talented and knows everything there is to know about weddings and current trends. And the venue! We were the first wedding in the newly remodeled Pittsburgh ballroom and it was stunning!!! They also have this brand new bridal salon suite that is specifically for hair and makeup prep. It is so brand new, we could still smell the paint when we went in! It is such a wonderful upgrade for your bridal package. The staff, the Chef, Moises (the head waiter), were all so wonderful and helped make it the most perfect night ever. They are worth the time and price and I cannot suggest this place more!

I was a 2020 Covid bride who had to postpone my wedding several times leading up to our new date in 2022. From 2020 to 2022, I had worked with the DT to change schedules, re-review our wedding package, select vendors, etc... and working with Danielle from DT had been the best experience! She was so responsive, answering any and all questions I had via email or phone. I planned my own wedding, and she made it so easy! If I needed floor plans, she sent those over with a layout of each room for guest table and decor set-up. If I needed photos of our bridal suite, she had those on-hand as well. If she was busy or OOO, she was transparent about communications so I was never waiting too long or unexpectedly.

Overall, the wedding packages for the DT are inclusive of many amenities and reasonably priced for being a downtown Pittsburgh wedding venue. I loved that our cake from Bethel Bakery, guest table flowers from One Happy Flower Shop, wedding night stay stay, etc. were all included (it depends on which package you pick). We especially loved having access to the Presidential Suite and the Vue Suite, two separate areas to get ready before the wedding. This allowed us to get the "getting ready" photos and First Look pics (at Mellon Green) so easily. For our plated dinner, we went with chicken, fish, or vegetarian options for our guests, and received so many compliments. In addition, we had a cookie table and photo booth, which fit perfectly in the space. The late night snack of pierogies went so well with our "Pittsburgh themed" wedding.

If you go with the DT, the only downsides or things to consider are timing of events near the venue. We unfortunately picked a weekend where there were 2 Penguins games, so parking became an issue (some guests had to park at the Steel Tower next door).

Overall, our wedding was well worth the wait and we loved how our day turned out!

Ashley and Will are an amazing team! Very quick to accommodate any requests / ideas throughout the whole planning process. Since we had a NYE wedding, Ashley understood our want to have a later ceremony (7pm) and even later reception (8pm-1am) to ring in the new year. She helped us put together an awesome food selection of "heavy appetizers" buffet style, as apposed to a traditional sit down dinner. The day of, everything was set up perfectly. Being a designer, I had specific ideas in mind. Will and team were more than willing to accommodate and execute according to specific instructions (pictures and all). Not once did they make me feel like an overbearing bride or that I was asking too much. I did not have to worry about ANYTHING but getting ready the day of. The Vue room on the 18th floor is the perfect place for the ladies to get ready. Plenty of space (and outlets), very clean and convenient in case there were any set up / last minute questions. Both Ashley and Will popped in a few times throughout the day to see how everything was going. The DoubleTree only books one wedding a weekend so the ceremony and reception space were accessible to me the whole weekend. No need to rush to set up and take down (they boxed up EVERYTHING, just had to swing down after checkout to grab and go) which is a huge bonus. They made the whole process stress free and my wedding day truly magical!