When I got my delivery date, my ring hadn’t shipped yet. I did receive an email letting me know it was delayed because it didn’t pass the quality inspection. Cherie kept me updated throughout the process, and she was wonderful to work with! Whenever I emailed her, I got a response within 24 hours. Since my ring didn’t pass the first time, they kindly sent me diamond studs as an apology, which I thought was really nice. When my ring finally arrived, it was absolutely amazing! I’m so glad I found this company, and I’ll definitely turn to them for all my jewelry needs in the future!

I recently ordered a very specific custom ordered ring and Diamondere produced a ring better then I could of ever imagined.
First off lets start with how professional and swift all their employees are. I dealt with Cheri and Emma. Emma helped with the design and was wonderful and patient with me as we decided what I wanted to do. Emma gave me numerous quotes in different metals. Cheri ended up emailing me after the order was placed asking about my fiance and Is story how we met and how we found them which I really appreciated and viewed as very professional.
Diamondere is a company I have been recommending to clients for years as I have a background in jewelry sales. So needless to say I was very excited when it was finally my time to purchase one. The quality they produce is wonderful on top of that you get more then what you pay for. I am still shocked at how much gold we actually received on his ring. Their rings are heavy and solid and are priced amazingly. They also do a great job of producing high quality alternative rings. We did 14kt black gold and Alexandrites. Shipping was timely quick and fast. I was provided with a tracking number as well as a requirement to sign before dropping off. If you're on the fence of ordering from them this is me telling you to do it! They will not disappoint you =)

I am an avid collector of investment-quality gemstones and fine jewelry, and have deep experience with many excellent companies over many years. But none I have ever worked with are in the same class as Diamondere.

I am a very demanding customer with unusually particular tastes, and I have bought about two dozen items from this company ranging from very modest pieces to gems costing many tens of thousands of dollars. The customer service I have received has been flawless, friendly, timely and extremely competent without a single exception, despite many back-and forth emails requesting yet more details, movies of stones, or multiple change requests. I have tested their patience to the limit time and again, and I have yet to detect a hint of impatience or exasperation -- both of which I would have reasonably expected from any other company.

Although every single item arrived on time in perfect condition and exactly as described, my unreasonable fussiness led me to request --  four or five times — changes to the color and size of the stones. Sometimes, these requests went well beyond anything appearing on the already wide selection of items on their website including unusual gemstone types, sizes, colors, and custom setting styles. They accommodated my unique and sometimes quirky requests every time by searching for the perfect stone or setting to satisfy my high standards — standards
that are above all but what Diamondere has been able to procure and create.

For my most recent purchase, I was searching for a Padparadscha sapphire — the rarest and most expensive type — in a particularly fine hue, size, and cut. I had searched for this stone for almost a year across all the top-notch companies and carefully reviewed many hundreds of candidates. I became discouraged and was close to giving up when I finally reached out to Diamondere. Once again, I tested their dedication, skill, and patience by rejecting the first three candidates, although all were objectively fine
gems that fit my description. With each iteration over months, I expected them to give up, since their search required many hours of poring over gem spreadsheets from many companies and multiple time-consuming reach outs to their wide array of gemstone sources.
The final candidate they found was better than any specimen I have every seen, and was even better than what I had always hoped to find.

But unsurprisingly, this incredible, extraordinarily rare, one-of-a-kind stone — though very fairly priced — was at the very upper limit of my generous budget, and I was forced to ask them for some special payment accommodations — accommodations that would be been unimaginable anywhere else in my experience with the gem industry. And yet, they immediately agreed — a generous, unheard-of gesture that left me speechless and profoundly grateful.

Diamondere is without a doubt the best company I have ever worked with involving any type of product. They offer a superlative level of customer service, craftsmanship, and expertise at very reasonable prices, and will work timelessly to satisfy even exacting and sometimes onerous customers like me without a single negative comment or complaint.  Whether you are looking for a small, inexpensive item to investment-quality gems in customized settings that are unavailable elsewhere, Diamondere is unquestionably the best choice for quality, price, and dedicated service. You simply cannot go wrong with them.

Sarah Rogers
Professor of Physics, Dartmouth College
Hanover, NH

Excellent customer service. This company that is trustworthy and solid. Beautiful jewelry at a fantastic value.

Great experience purchasing a diamond ring from this company. I was nervous at first because it was all online but the communication was excellent, the ring was beautiful, and I could not be happier. Will definitely use them again.

My experience with Diamondere has been exceptional! All the people that I worked with were very helpful. I ordered a custom made white gold men's ring with a lab grown three carrot Alexandrite. The ring is just stunning! From the cool design, to the stone that changes color in different light. I get a lot of complements on the ring. I recommend Diamondere to anyone who is looking for fine jewelry. I usually don't take the time to write reviews but, I felt I really wanted to share how happy I am with the ring, and the great service from Diamondere. Thanks guys.

Believe the Hype.

When planning for my wife’s 30th wedding anniversary ring, I wanted to try and find a seller that could provide a piece that’s special, something striking that catch’s the eye and isn’t a “cookie cutter” design. Not only does Diamondere have their own exclusive designs available, but when working with them you receive personal 1 on 1 assistance from their customer service team. In our case, we liked a couple of the rings very much, but with Amanda’s assistance were able to merge the two designs together to create our own of a kind ring.

Set aside ANY fears or reservations you may have with on-line ordering with Diamondere, they take such good care of you from day 1 that you feel as though they believe you are their most important customer. Throughout the design and ordering process, they were incredibly patient and we received updated status reports throughout the process on their web tool. We were notified of our shipment with tracking data and received an electronic certificate of authenticity for our customized selections. The craftsmanship of the setting and gem quality is just 1st Class!

I couldn’t recommend them highly enough and am very thankful for their help in making our anniversary so special for my wife!

I was very nervous to order jewelry online. Rest assured diamondere is everything they claim. Customer service was terrific. I immediately took the ring to a jeweler for appraisal and it was valued at almost 3x what I paid. I immediately called my son and told him to look at diamondere for his wedding band. I will definitely order from them again.

I have ordered a ring for my husband on his 50th birthday. I chose the AAAA Ceylon Sapphire. Let me tell you, the stone is absolutely stunning, has a genuinely nice cornflower color, just like I wanted and envisioned. My expectations have definitely been met, moreover the product has exceeded my expectations.

I love the proportion of the sapphire and the setting, it flows (fits) well. Working with Diamondere was pure pleasure. We went back and forth on several designs, sizes, clarities, etc. Every response was to the point with enough explanation to help me make the right decision. It felt exceptionally good to have professional answers and advice along the way. I will definitely go to Diamondere for all my future jewelry needs.

Thank you very much for such a formidable experience and a very one of a kind of ring.

I am beyond satisfied with Diamondére and my emerald ring. The stone is exceedingly beautiful and especially considering the price, I am amazed at the quality. I really do not believe that I would have gotten anything close to the quality for the same price at any other jeweler. I should also mention that I decided to purchase their extended service plan, you know, just in case. I managed to get my ring size wrong twice, and the first re-size was free (despite the fact that my ring had to be re-made) and the second one was fully covered by my extended service contract. Amanda made it so easy; she was attentive and addressed every single concern I had, while being ridiculously patient, even though I was being a pain. The customer service is outstanding and I know if I need anything in the future, I know I can count on them. Thank you so much for everything!