Diamond Vault of Troy

801 West Big Beaver Road Suite 103, Troy, MI 48084 Map · Phone number
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  • About
  • Reviews 36
  • FAQs
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About Diamond Vault of Troy

Why does the Diamond Vault of Troy have the most positive reviews of any jeweler in Michigan? We offer personalized service extraordinaire, unbeatable pricing due to low overhead, FREE GemPrint on all center stones that helps verify that’s your diamond, FREE custom design on engagement rings, and over 49 years of experience satisfying customers.

The Diamond Vault of Troy likes to work by personal appointment. We establish a "one-on-one" relationship with you in our private studio environment. We will educate you about diamonds, define your needs, or custom design any item you desire. This preferred level of client service is in every step of your buying decision. We want you to know what you are buying before you buy. We then hand pick your G.I.A. certified diamond based on your specific quality and financial criteria.

Extra Phones
  • Fax: (248) 244-8617
  • Phone: (248) 244-0600
Web Links
  • http://www.Facebook.com/diamondvaultoftroy
  • http://www.twitter.com/diamondvaultmi
  • Shop Online
  • In Business Since 2003
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Owners Timothy Mayer and Randall Cole with celebrity Erin Nicole at the Diamond Vault of Troy
Owners Timothy Mayer and Randall Cole with celebrity Erin Nicole at the Diamond Vault of Troy
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Diamond Vault of Troy

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36 Reviews for Diamond Vault of Troy

Recommended by 100% of couples


5.0 out of 5.0
  • Quality of service 5.0
  • Professionalism 5.0
  • Flexibility 5.0
  • Value 5.0
  • Average response time 4.9

3 User photos

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  • Sylvia

    Sylvia L Daniels Ray · Married on 08/03/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    A Memorable Experience

    Randy is amazing and the team at the Diamond Vault are amazing! I never felt like I we were being sold or pressured into making anything other than an informed and educated decision about my ring. My fiancé allowed me to select my ring (he's so wonderful) and Randy made sure we understood diamonds, cut, clarity, quality, origins and more. The settings were unique and my final diamond selection looks amazing. Thank you Diamond Vault for making this experience one I hope to remember for years to come!

    Sent on 06/07/2019
  • Ana

    Ana Yarrington · Married on 01/19/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Will never go anywhere else for jewelry!

    Review written by my husband:
    Before we came to Diamond Vault we had worked with a big chain jewelry store to try and design my wife’s engagement ring and wedding band. We didn’t even get through the process for the engagement ring and I knew they were never going to understand what we wanted. Diamond Vault was recommended to us by my wife’s coworker, who couldn’t have been happier with the work they had done on her ring. We went in with high hopes and they were surpassed. Going in to see Randy was like visiting a friend. He is a true professional that will do whatever it takes to make your vision come to life while sharing his expertise to make sure that your ring will last as long as your marriage. You’d think that such great quality of manufacture and service would come at an equally great price, but the rings ended up being more affordable than it would have at the chain jeweler. My wife’s rings turned out so perfect I know I will be back to create even more custom creations with Randy and the rest of the team at Diamond Vault of Troy.

    Sent on 03/01/2019
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  • K

    Kara · Married on 09/02/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Tim is the man! If you are looking for a no pressure, easy going, but professional atmosphere then the Diamond Vault is the place you are looking for. Tim takes the time to educate you about diamonds without telling you what is "best." Your ring will be custom designed to perfection and it is always fun to stop by and visit with Tim and the staff while getting your rings cleaned. He always takes good care of us and we intend to have a long lasting relationship with the Diamond Vault.

    Sent on 09/12/2018

Awards

36
WeddingWire Couples' Choice Awards 2015 Winner
WeddingWire Couples' Choice Awards 2014 Winner
WeddingWire Couples' Choice Awards 2013 Winner

Diamond Vault of Troy FAQ

  • Which of the following services do you offer? Appraisal, Cleaning, Diamond Certification, Insurance, Payment Plans, Ring Sizing
  • What kind of jewelry do you offer? Custom Accessories, Custom Engagement Rings, Custom Wedding Bands, Designer Accessories, Designer Engagement Rings, Designer Wedding Bands, Handcrafted
  • What is your average turnaround time for an engagement ring? 3-4 weeks, 5-6 weeks

Professional Network & Endorsements

1 Endorsement

Map

  • 801 West Big Beaver Road, Suite 103 Troy, 48084 See on map
    2482440600 (Phone number)
    Mon-Fri 9:00-6:00 Sat 9:00-3:00 Sun closed

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