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Reviews of Diamond Cellar
4.6 out of 5 rating
4.6
Very good
11 reviews
Recommended by 93% of couples
Gina Sent on 02/15/2021
5 out of 5 rating
Wonderful!
Diamond cellar was very helpful in picking out exactly what we wanted.
Kalyn Sent on 12/15/2016
5 out of 5 rating
I took a family ring in to be re-sized before my wedding day. It only ended up taking around 5 business days, but when I went to pick it up it was still a little too snug. They took it back and re-sized again at no charge to me! It was perfect and they were so understanding!
Logan Sent on 08/09/2016
5 out of 5 rating
My fiancé (Amanda) and I decided to stop into the Diamond Cellar on Sawmill a few months ago when we began talking about getting engaged. Every time we drove past the DC, I joked with her and asked if she wanted to go look and she gave me the typical “oh be quiet”. We finally said why not since we were both very naïve when it came to jewelry and diamonds.
We were greeted at the front by a worker and they had great coffee and other beverages to sip on while we waited for a sales associate to free up. We were then introduced to Sarah Schaffner who took us upstairs to the engagement ring section. They had a huge selection of rings at many different price points. Sarah was patient and walked us through every case so that Amanda could look at all of the styles. She eventually picked out a handful that she liked, and I tried to take mental notes of those particular features that she liked on each. I liked them all too but was envisioning something a bit different, so I decided to stop back in at a later date without Amanda.
We discussed doing a custom ring and putting together some of Amanda’s favorite features of each that she previously had looked at. I was pleasantly surprised to find out that the “custom” piece wasn’t nearly as expensive as I initially thought it would be. We sat down with one of the CAD designers to go over the specific dimensions and diamond sizes that I wanted on the ring. I then picked out the main diamond, but first shopped around to ensure that I was getting a fair price. The DC has a price matching policy for any diamond with the same specs at a competitor’s brick and mortar store, which will ensure that you are getting the best price in town. Once I felt comfortable with the design, I put down a deposit so that they could begin a full CAD design on the ring. Once that was completed, I was able to look at a very lifelike computer design of the final. I then gave the “ok” to begin the casting process. After a few more weeks, the ring was
We were greeted at the front by a worker and they had great coffee and other beverages to sip on while we waited for a sales associate to free up. We were then introduced to Sarah Schaffner who took us upstairs to the engagement ring section. They had a huge selection of rings at many different price points. Sarah was patient and walked us through every case so that Amanda could look at all of the styles. She eventually picked out a handful that she liked, and I tried to take mental notes of those particular features that she liked on each. I liked them all too but was envisioning something a bit different, so I decided to stop back in at a later date without Amanda.
We discussed doing a custom ring and putting together some of Amanda’s favorite features of each that she previously had looked at. I was pleasantly surprised to find out that the “custom” piece wasn’t nearly as expensive as I initially thought it would be. We sat down with one of the CAD designers to go over the specific dimensions and diamond sizes that I wanted on the ring. I then picked out the main diamond, but first shopped around to ensure that I was getting a fair price. The DC has a price matching policy for any diamond with the same specs at a competitor’s brick and mortar store, which will ensure that you are getting the best price in town. Once I felt comfortable with the design, I put down a deposit so that they could begin a full CAD design on the ring. Once that was completed, I was able to look at a very lifelike computer design of the final. I then gave the “ok” to begin the casting process. After a few more weeks, the ring was
Kaylee Sent on 09/30/2015
5 out of 5 rating
My fiance bought my engagement ring at Diamond Cellar and it is gorgeous. He had a wonderful experience with Daniel Gordon (ask for him) and he said he never felt pressured to purchase anything right away, but that Daniel helped educate him and make sure that he got the best quality for his budget. We will be back to get our wedding bands and other jewelry in the future!
Myra Sent on 09/26/2015
5 out of 5 rating
My husband chose Diamond Cellar for my Forevermark engagement ring and was so impressed with how knowledgeable, helpful, and friendly their staff was. When we came back to get my ring re-sized and purchase wedding bands, we were offered a free cleaning each time and received excellent customer service throughout the whole process. Thank you for providing such a wonderful experience for us!
Jessica Sent on 03/20/2015
5 out of 5 rating
Diamond Cellar was absolutely amazing to work with. Professional, high quality service, that I would recommend to anyone. Top notch!
Michael Sent on 11/30/2014
5 out of 5 rating
I couldn't find the perfect ring, so I designed my wife's engagement ring and they walked me through the entire process and helped me create the perfect ring. I also got a great deal on my wedding band, a platinum ring. Highly recommend!
Caroline Sent on 11/07/2014
5 out of 5 rating
We worked with John and he was so great! He worked with us to design both of my rings, and we got a great price on all three! Amazing experience!
Brittany Sent on 06/10/2014
5 out of 5 rating
We worked with Katie on everything from picking out my engagement ring months before he proposed to custom designing my wedding band. She listened to our requests very carefully and offered service that cannot be beat. They were very professional the entire time, and even custom designed a wedding band in-house to match my engagement ring when I could not find one I liked (and it was cheaper, too!). They also will continue to service our rings for the life of the product and cover all of their work, metal replating, and cleaning for life.
User1776988 Sent on 04/22/2014
5 out of 5 rating
We picked out both my engagement ring and both wedding bands at Diamond Cellar. The staff was great to work with and did everything they could to stay within our budget. We were very impressed when we got my wedding band and received a phone call 2 days later saying they found the exact band that I wanted and it was $400 less than what we originally paid.
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