Classic Crust Catered our wedding on July 27th at Buckley Farm and WOW! They completely outdid themselves. Not only did they provide the most beautiful spread for cocktail hour but the food was AMAZING!!!!! We continue to receive compliments on how good the food was at our wedding! People loved the idea of having pizza and boy was it delicious! Their service was beyond exceptional and I highly recommend! Thank you for making our day so special and beautiful!!!!

We had Classic Crust at our wedding on June 23rd and all I have to say is amazing!! They did such a great job setting up for our cocktail hour and the pizza was to die for. Our guests LOVED it! Thank you guys so much for making our day that more perfect! I highly recommend Classic Crust for any of your events!

Wow! What an awesome addition to our wedding on 9/10/16. A beautiful pizza truck, delicious food and friendly service. They even have a gluten free dough which was amazing! Our guests were raving about it the next day at breakfast! Such an incredible part of our wedding- so glad we decided to go with Classic Crust. Because who doesn't like pizza? Thanks Classic crust!

We hired Classic Crust for our wedding of about 120 people. All of our guests absolutely loved the food and we loved the look of the pizza truck. We added on appetizers and drinks and it was extremely convenient. Our only small qualm with Classic Crust was that it was somewhat difficult to get in touch with them and we received the invoice the day before our wedding. Otherwise, we loved working with Julie and everyone adored the pizza - they haven't stopped talking about it!!

I am flabbergasted about how terribly my fiance and I were handled by this company. We read great reviews so we figured they’d be a perfect addition to our wedding day. Julie, one of the owners, started out extremely friendly and responsive, making all of my wedding day planning stress melt away. Planning a wedding is hard, but planning one on top of a global pandemic and a financial crisis is even harder, but we saved our money and were gifted some from our parents in order to make our dream wedding day possible.
It had to be pizza! That was our first date, so it was significant. Wood fired pizza, in a truck, all you can eat, brought right to your door with no clean up on our end?! Yes, please. Everything seemed perfect. She sent paperwork and we immediately filled it out and sent it back. Communication became fewer and further between, but we remained patient; life happens. She then asked us for a deposit check, but we didn’t even know the final price yet and hadn’t received a formal contract with both of our signatures on it. We didn’t feel comfortable sending money out to someone without any guarantee of the service, that’s just not how business is done. We asked her to send a signed copy with both of our signatures on it, a simple request, but she then asked us, again, for the same information that had been provided on the paperwork that we had just sent her. I obliged and sent it to her once more, confused, but I sent it without any resistance. She told me that she would send one over as soon as possible and that was that. A week went by without any notice, so I waited. Almost two weeks went by, so I sent a friendly email to follow up and no response. I waited again and sent another email and she replied, with apologies, said she was on vacation and that she promised (PROMISED) to send it the following Tuesday. I was pleased with that response, so I waited patiently for Tuesday, but she never sent anything. The next afternoon, I sent another friendly email reminding her about the contract that we were waiting for. We had the check all ready in an envelope to send to her as soon as we received it. Again, no response. My fiance decided to call and find her. He leaves a detailed message and waits. Several hours go by, so he calls again when they are open and is told that she is busy; he requests that she contact us as soon as possible. I then receive an email that says,

“I’m just back from vacation and trying to catch up on a million and two emails.
I promosie you you are on the calendar
I’ll get it over to you in the morning
My apologies
Most clients sign and send a check and then I sign and send it back but I’ll get one printed out and over to you ASAP”.

It took several patient emails and phone calls to even get a response from her. It took my fiance telling her that we were looking elsewhere for the same service to get a response from her.

Thankfully, we contacted Pies on Wheels in Glens Falls, NY instead and they were happy to cater our wedding. Not only are they less expensive, but they were quick to respond and sent us the information that we needed to get everything settled; even a contract to guarantee their services.

I understand that things happen and people get busy, but the complete lack of professionalism, organization, and timeliness of Julie’s responses from Classic Crust Pizza Truck put a bad taste in our mouths. If it were that hard to get a simple piece of paper from her, how trustworthy could she be on the day of our wedding? Would we have even had food that day?