08/09/24 Friday night pick up
Today I was in your restaurant picking up two quantity orders from the two good to go out. I was given one, but I showed the cashier that it was two quantities that I was picking up. The manager came in to see the show the proof of my receipt, but he aggressively wanted to see my app, no problem. I had to call out and ask him why he was coming at me so aggressively so rude so anger so hostile like I’m stealing from him, I told him you’re acting like I’m stealing from you and he said he wanted to make sure that the second order did not get picked up. I placed in one order so that does that tell you he’s already accusing me of stealing it, he gets mad and he even shout at me saying that he wasn’t hostile, he makes a gesture in the middle of the pick up area and between the ice refrigerators with the cold drinks holding back a gesture like he was going to hit me or at least restraining himself from doing something he was going to regret I hope you check out the cameras that’s proof you can see it in there. he does say in a hostile tone that he did not come at me like that, but if he does, he apologizes but still walked off very angry. The cashier girl just smiled course my way, and as he walks by, he’s angered and says what kind of a bullying her.Definitely made another customer feel awkward because that manager caused a scene in front of his staff, and even his staff was smiling about the situation. Tell me he must bully his staff a lot for someone to actually be able to stand up and ask why is he acting like this? I understand management is a stressful job, but I did nothing more than pick up my food or at least trying to. I didn’t go into the restaurant looking for confrontation or a hostile manager wanting to hit me and like I said you can check the cameras as well as to see if there is a corporate number and I can provide proof of him on the phone because I have it recorded saying this is the corporate place, and the managers will take care of it. There’s nobody higher than the managers and I have that in recording and I can provide that documentation which I know that’s a lie like that does not deserve management especially if you’re gonna hit one of your customers is my fault I ordered from good too go app or is it my fault that I was just wearing a plain T-shirt with some cotton shorts that I go in the store just to pick up food that I was being misjudged treated differently, but I was definitely not dressed like some transient but that’s how they made me feel not the staff manager and like I said, I have it invoice recording and I can provide the phone number and time I called and him saying that there’s nobody higher than the managers was somebody with that mentality and acting like that I truly do believe that there’s nobody bigger than him that’s what he thinks . definitely want you to be aware of who you have working for you because if you act this way towards me, it’s gonna happen again and have seen him be rude with the staff because they had to make dishes from scratch so I spent time in there and I seen how you treat them all. although he’s in a management position, he doesn’t have the right to treat his staff like that as I was in there I was counting my blessings. I don’t work in the place like that. I asked please for an investigation and for me to be contact if I’m no longer contacted within a week I will post the conversation over the phone saying no one higher than the managers and a picture of your storefront and put it on social media that leaves me no choice but to do that, if I am not contacted . I asked for you to please investigate this and check the cameras. Nobody should feel that they’re gonna be endangered or assaulted by an employee management and any type of restaurant that’s disgusting that’s inhumane wrong and any business allowing that should be shut down. please contact me if you need any more additional information or front to front with this manager I will have a sit down, face-to-face with corporate and this manager with no problem because I have no reason to lie you can put my hand over a Bible and put me under oath. I can’t say the same about your manager.