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Reviews of Big stuff BBQ
3.9 out of 5 rating
3.9
3 reviews
Recommended by 77% of couples
User2295555 Sent on 09/01/2015
5 out of 5 rating
These guys catered my wedding this last weekend and it was great!! We had more food left over due to all guests not attending but thats okay! Everyone loved the pulled pork sandwiches and all of the sides. Definitely recommend this restaurant!!
Jamie Sent on 08/02/2013
5 out of 5 rating
Great food at a reasonable price! Everyone raved about our food at our wedding for days! It was so good, hot and fresh, the best BBQ we have ever had! Definitely a must try if you love BBQ.
Shelli Sent on 10/10/2023
1.6 out of 5 rating
You'll have to prove to them that you paid them.
Worst customer service ever. Hired them to provide the food for my son's wedding. Left several messages to ask about catering, questions about paying my bill and cancelling the chaffing dishes. Was never called back so I had to come in in person every time. Paid my deposit. Then, 6 weeks before the wedding I came in and paid the remainder to the lady with the long dark hair. I also told her what time I needed the food ready and that a friend of mine would be picking up. A few days later they call me to ask when I'd like the food ready by. ??? (I already told you) Called a few days before the wedding to let them know I did not need the chaffing dishes (which cost $60 each to rent). Left message. They don't listen to their messages or return phone calls. My friend shows up the day of the wedding to pick up the food and they charge him for the chaffing dishes and for the $520 that I had paid 6 weeks before to Total $700 saying I never paid. Then Julie has the nerve to ask me to show proof that I paid, I'm at my son's wedding! Went down there last week to show them the receipts that I had actually paid. Reminded her that she might want to listen to her voicemails. Her and her husband Simon do not communicate at all. Obviously their other employees do not communicate either. Right after I left the restaurant, Julie and Simon BOTH texted me to ask for photos of the receipts (THAT I JUST SHOWED TO JULIE IN PERSON). I left them a google review. If you read Simon's response, you'll see for yourself how unprofessional they are. He's saying I was trying to get my food for free. Huh?? I paid the entire balance over a month before the wedding. I never asked for a discount or a refund. I simply asked them to do their job and communicate with each other and their employees. They are literally a joke. I will never do business with them again. But, just to make Simon happy, the food is pretty good and a good price.
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