I decided to give this salon a second try because it is in my area. The first experience was horrible and the second experience was just as bad. I went the salon to get my hair lightened with a ombre look. My hair was DARKENED with a patch of red in the back. I have natural virgin hair so ok the dye was not what I asked for so I hoped the style would look professional.....nope, it looked like something I can do at home. I have zero creativity; however, I could have done at home what I paid over $115.00 to get done by a professional at a salon . I will never visit this salon again. The stylist was nice. The atmosphere was pleasant.