Ace Hotel

600 Carondelet Street, New Orleans, LA 70130 Map · Phone number · Visit website
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  • Real Weddings 1
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  • Meet the Team

About Ace Hotel

Congratulations on falling in love and deciding to make it a forever thing. It's always a good idea to say yes to love, and New Orleans is the place to wear your heart prominently stitched on your sleeve.

Whether you want to get hitched in the middle of a Second Line parade or waltz in a traditional Cajun wedding march, Ace Hotel New Orleans is a place for it all. Our Barnett Event Complex offers a collection of spaces that can be combined or separated in a myriad of ways - just as suited for intimate gatherings as for grand, raucous receptions.

Location
Ace Hotel New Orleans site on the corner of Carondelet and Lafayette street in the Warehouse District in one of the best cities on earth. Housed in a 1928 Art Deco building, the historic nine-story building stood as Barnett's Furniture Store until the 1970s and now stands as homage to New Orleans' intrepid spirit of joie de vivre and community. Like the city itself, Ace is infused with disparate inspirations, with design elements inspired by Paris, the 1920s, Art Deco, and gothic light, with thoroughly considered modern details and warm spaces.

A short walk to the French Quarter, we're close to art galleries and shopping, museums, and restaurants, and you can see Mardi Gras parades if you crane your neck. But with oysters and cocktails at Seaworthy, handmade pasta at Josephine Estelle, live music at our venue Three Keys, and a rooftop pool and lounge, it's okay if you and yours never want to leave.

Wedding Amenities
Your wedding should be beautiful, stress-free, and unforgettable. We want you to revel at the moment with your loved ones, then ride out into eternal blissville. So let your hair down and leave the details to us - we've got you covered on all the big and little things.

For weddings of 100 or more, you'll also receive a complimentary wedding night in a standard suite, champagne on arrival to toast the big day, and breakfast for two as newlyweds.

Our wedding package includes:

  • Discounted Room Rates for Wedding Party Block
  • Diagram Planning
  • Menu Design
  • Staff
  • Setup
  • Vendor Coordination for Load In and Out
  • Chairs
  • Tables
  • China
  • Silverware
  • Black Table Linens
  • Glassware
  • Bistro Lights in Courtyard
  • Bevelo Lanterns in Barnett Courtyard

Facilities and Capacity
Weddings in New Orleans are particularly special. There's something profoundly magical about saying "I Do" in the Crescent City, and our event spaces are emblematic of New Orleans' ineffable spirit of love and perpetual celebration. Totaling over 10,700 sq ft we've carved out a collection of intimate nooks to suit every party's needs with Art Deco detailing throughout, amenities aplenty, and perfectly low lights to set the mood.

Please enjoy our 360-degree virtual tour, that really dives deep into our spaces and rooms. When clicking on the virtual tour links us your mouse to move around the screen to get a full view of our spaces.

  • Second Floor Guest Courtyard - The Second Floor Guest Courtyard is a really beautiful open-air space featuring glowing festoon lights, gas lanterns, and rich, tropical landscaping. Ceremonies here are striking and unforgettable, and there's never a dry eye. Virtual Tour: https://visitingmedia.com/tt8/?ttid=ace-hotels-new-orleans#/360?group=4&tour=6
  • Barnett Courtyard - Rich in history, the Barnett Courtyard boasts some of the oldest walls in the neighborhood -- its patina'd bricks date back to the 1830s. Charming, elegant, and enchanting as heck, Barnett Courtyard is made to hold love. Virtual Tour: https://visitingmedia.com/tt8/?ttid=ace-hotels-new-orleans#/360?group=4&tour=3
  • Seaworthy Courtyard: The courtyard of a classic Creole cottage build in 1832, the courtyard of Seaworthy offers a romantic and historic backdrop to an intimate reception or dinner. Virtual Tour: https://visitingmedia.com/tt8/?ttid=ace-hotels-new-orleans#/360?group=2&tour=1
  • Barnett Hall - Barnett Hall is a grand and resplendent space fully outfitted with a state-of-the-art sound system, flexible lighting options, and secure rigging. So go ahead and hang a whole garden from the ceiling if you want. Virtual Tour: https://visitingmedia.com/tt8/?ttid=ace-hotels-new-orleans#/360?group=4&tour=1
  • Barnett Reception - Barnett Reception is nestled between the grand Barnett Hall, our two flexible spaces, Barnett Green Room and Barnett Music Room, and opens out into our street-side Barnett Courtyard. This space seats up to 225 for a ceremony. Virtual Tour: https://visitingmedia.com/tt8/?ttid=ace-hotels-new-orleans#/360?group=4&tour=0
  • Barnett Dining Room - Wrapped in screen printed burlap wallpaper and lit by radiant wax and resin chandeliers designed by artist Michael Schmidt, our Barnett Dining Room is flush with Southern Gothic elegance. Add the Barnett Music room or the adjacent Courtyard for greater possibilities. Virtual Tour: https://visitingmedia.com/tt8/?ttid=ace-hotels-new-orleans#/360?group=4&tour=2

Cuisine
It's your menu, and we can customize it if you want to. We'll get you started with our base menu of options, and then you can add and change it from there, however you like.

Enjoy a wide variety of New Orleans-inspired menu choices to be prepared for your event. Select from several serving options, including buffet, family-style, hors d’oeuvres, plated, and stations.

Josephine Estelle
Named after each of their daughters, Josephine Estelle reflects the collaborative spirit of James Beard Award-nominated chef's Andy Ticer and Michael Hudman whose renowned culinary tell is the unlikely marriage between classic Italian recipes and the bright and mystifying flavors of the American South.

With an emphasis on seasonal ingredients, homemade pasta, and recipes passed down from our Maw Maws, Josephine Estelle is available for full or semi-private buyouts.

https://josephineestelle.com/

Seaworthy
Seaworthy showcases wild-caught and sustainably harvested oysters from American waters -- Gulf Coast, East Coast, and West Coast alike -- as well as locally sourced fish and game. The celebrated beverage program offers both classic and proprietary cocktails, with a smart selection of beer and wine.

Set in a classic Creole cottage build in 1832, Seaworthy was opened by Ace Hotel with support from the team at GRAND BANKS. Seaworthy culls inspiration from Gulf Coast waterways, the time-worn traditions of Southern hospitality, and the legendary exuberance of the city of New Orleans.

Seaworthy is available for full or semi-private buyouts.

http://www.seaworthynola.com/

Alto
Alto is Ace Hotel New Orleans' rooftop garden. Open every day for lunch, dinner, and drink, you can relax poolside while snacking on small plates, sipping seasonal cocktails, and enjoying panoramic views of the city. The hotel's culinary partners, Chef Andy Ticer and Michael Hudman have crafted an Italian-inspired small-plates menu focused on farm-fresh salads, seafood, and a selection of spiedini. In addition to cocktails, Alto's inspired bar offers a rotating tap, frozen drinks, craft beer, and fine wine.

Alto is available for full or semi-private buyouts.

https://www.acehotel.com/neworleans/food-and-drink/alto/main/

Pet Policy
Ace Hotel is pet­-friendly, meaning that we welcome pets under 25 lbs at a friendly rate of $25 per night with no charge for additional pets. "Pet" usually means "dog," but if you have a larger or stranger friend let us know and we'll do our best to accommodate the both of you. Please note that pets are allowed in the hotel lobby, but are not permitted in Josephine Estelle, Seaworthy, or Alto (our pool lounge).

Parking
Valet parking is available. Overnight parking is available, too, for $39 a night + tax.

Parking Rates
$10 up to 3 hours with validation
$15 up to 3 hours
$25 up to 12 hours
$39 up to 24 hours
$39 + tax overnight
$10+ oversize charge

Operated by GOPARK

COVID-19 Preparedness Update
The safety and health of our guests and staff are what we care about the most, and we want to keep you abreast on precautions and policy updates in regards to the Coronavirus outbreak.

Actions and Precautions

Your health and wellbeing are our priority, and we’re following best practices as advised by the CDC. Our staff have been informed and are regularly updated on these practices, and you may see them in action, from propping doors open as weather allows, sanitizing all surfaces regularly, offering hand sanitizers, face masks, and single-use thermometers, wearing gloves when servicing your room and staying home if they’re feeling even a little bit sick. If you aren’t feeling well yourself, we’re more than happy to accommodate a change to your reservation. Just get in touch.

Health and Safety

You, our staff, and our communities are what we care about most. It’s why we build hotels in the first place, and why we’re taking extra precautions to keep our spaces sparkling clean and sanitized. Your health, safety, and peace-of-mind is our top priority, and we’re double-crossing our t’s and making sure our standards and procedures not only follow the guidelines set by the CDC, EPA, World Health Organization, and local government mandates but that they meet our own. (And we’re passionate about these things.)

Here’s what we’re doing across the hotel, restaurants, and venues. If you have any questions, just drop us a line. If your travel plans change, we can help you with that, too. Thank you for reading and following the guidelines. We’re updating them as things change to keep everyone safe and well.

  • We’re implementing deep cleaning and sanitation of public spaces on an hourly schedule
  • All staff and guests must wear face coverings in public areas — we’ll have some available if you forgot yours
  • Each of our team members undergoes a temperature check before each shift
  • We posted social distancing guidelines throughout the hotel that we ask both staff and guests to follow
  • Touchless hand sanitizers and wipes are available throughout the hotel
  • Complimentary health and safety kits are available at check-in
  • Guest rooms are thoroughly cleaned and sanitized and then sealed for your safety for a minimum of 24 hours prior to the next guest arrival to allow for proper deep cleaning
  • We’re limiting the number of reservations and safely distancing occupied rooms
  • Contactless menus are available
  • Room service and deliveries are contactless
  • Our staff have been trained on standards, procedures, and best practices for cleanliness and health
  • Amenity availability like pools and gyms may not be available in accordance with local ordinances, but if they are, social distancing and sanitization measures apply

Ace Hotel New Orleans Contact Information

Bonnie Cahoon, Catering Sales Manager, bonnie.cahoon@acehotel.com, 504-930-3056

Brenda Scherzer, Director of Group Sales, brenda.scherzer@acehotel.com, 504-930-3057

  • LGBTQ+-owned
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2nd Floor Guest Courtyard
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Alto Rooftop Pool & Bar
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Alto Rooftop Pool & Bar
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Ace Hotel
Ace Hotel - 1st Floor Diagram
Ace Hotel - 1st Floor Diagram

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11 Reviews for Ace Hotel

Recommended by 94% of couples


4.7 out of 5.0
  • Quality of service 4.6
  • Professionalism 4.5
  • Flexibility 4.8
  • Value 4.7
  • Average response time 4.6

6 User photos

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  • J. Marchan

    J. Marchan · Getting married on 05/11/2022

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Beautiful & Unforgettable Wedding at the Ace

    From the beginning of our interactions with the events and sales team at the Ace, we felt empowered to plan the wedding of our dreams. Planning a wedding during the height of the pandemic was one of the craziest times of my life, but Brenda, Bonnie, and Ace and Seaworthy team had our backs the whole way. They went out of their way to make our concerns and anxieties feel heard and to make our ever-shifting plans feel as steady as possible, even with the pandemic city and state regulations literally changing every hour. Even with everything hectic going on, Brenda and Bonnie helped us move forward with a sense of calm and diligence that only tried and true events professionals can provide.

    Everything went off without a hitch thanks to the support of the Ace and their staff, all of whom were knowledgeable, consistent, accommodating, and compassionate toward myself and my partner, our vendors, and our guests. The health and safety of their staff and guests was always the foremost priority. The events team made my guests feel safe, relaxed, and able to fully enjoy themselves. Feedback from our guests were that they “felt like they were in a beautiful film” and that the “food was unbelievable, drinks were amazing—best wedding food” they’ve had.

    Huge thanks and kudos to Bonnie for being a sounding board and an open-minded and creative thought partner. Heartfelt thanks and kudos to Brenda for her clarity, candor, and resilience. The folks we met on our wedding day (Josephine Estelle and Seaworthy staff especially Stephen, Ryan, Jack, and everyone at the front desk and security) made us feel extra special and cared for. They were incredibly warm and helpful, catering to our needs and the needs of our guests—helping us locate lost and misplaced items, and accommodating all our asks.

    I cannot say enough good things about this venue and its people. From the flexibility of their event spaces to their delicious food & beverage program to their caring staff—our experience was excellent.

    Sent on 04/13/2021

    Ace Hotel's reply:

    Thank you so much for your kind words, Jeri! You were such a fun bride to work with! I'm so glad you enjoyed everything and most importantly that you felt safe having your wedding here during the pandemic. We wish you and David a lifetime of happiness!

    Best,
    Bonnie
  • Grace

    Grace C. · Getting married on 03/12/2022

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Wonderful experience

    I live in New Orleans and had the wedding of my dreams at the Ace Hotel in December 2020. The event staff made the experience easy and took away a lot of the anxiety I had about planning my wedding. The hotel itself is a glamorous art deco spot, absolutely stunning and full of New Orleans character and unique artistic details. I loved that Ace provides an event manager staff to help with logistics. Food, drinks, tables, customized menus with our names and the date, everything was taken care of without having to coordinate multiple vendors, and practically zero effort on my end. They were flexible, accommodated our every request, and were warm, friendly and easy to work with. The event manager I worked with, Bonnie, was on site the day of the wedding making sure everything ran smoothly and she was an absolute angel. The food was amazing, our guests were impressed, and everything went perfectly. I couldn't be happier with our choice of venue for the wedding. I highly recommend Ace, especially to those looking to reduce the amount of planning work for themselves.

    Sent on 01/27/2021

Awards

11

Ace Hotel Pricing

Ace Hotel Price Rates

Ace Hotel FAQ

  • Do you have a site fee for wedding receptions at your venue?
    Yes
  • What is the starting site fee for wedding receptions during peak season?
    $ 3000
  • What is the starting site fee for wedding receptions during off-peak season?
    $ 1500
  • Do you have a site fee for wedding ceremonies at your venue?
    Yes
  • What is the starting site fee for wedding ceremonies during peak season?
    $ 1200
  • What is the starting site fee for wedding ceremonies during off-peak season?
    $ 800
  • Which of the following are included in starting site fee?
    Chairs
    China
    Clean Up
    Flatware
    Glassware
    Linens
    Set Up
    Tables
  • Which of the following are included in the cost of wedding catering?
    Cake Cutting
    Dessert
    Server(s)
  • What is the starting price per person for bar service?
    $ 35
  • Which of the following are included in the starting price for bar service?
    Bartender(s)
    House Beer
    House Liquor
    House Wine
    Open Bar
  • How many event spaces or rooms does your venue offer?
    7
  • Describe your venue:
    Ballroom
    Banquet Hall
    Hotel
    Rooftop
  • What kind of settings are available?
    Indoor
    Covered Outdoor
    Uncovered Outdoor
    Scenic Views
  • Which of the following wedding events does your venue service?
    Ceremony
    Reception
    Bridal Shower
    Engagement Party
    Elopements
    Rehearsal Dinner
  • What event services do you offer?
    Accommodations
    All Inclusive Packages
    Bar Services
    Cake
    Catering Services
    Clean Up
    Event Rentals
    Get Ready Rooms
    Liability Insurance
    Lighting / Sound
    Outside Vendors
    Pet Friendly
    Set Up
    Wifi
  • What catering services do you offer?
    Buffet
    Cocktail Reception
    Dessert
    Family Style
    Hors d'oeuvres
    Outside Cake
    Plated
    Server(s)
    Stations
    Tastings
  • What bar services do you provide?
    Bartender(s)
    Cash Bar
    Champagne Toast
    House Beer
    House Liquor
    House Wine
    Limited Bar
    Liquor License
    Open Bar
    Premium Liquor
    Signature Drink
    Specialty Beer
    Specialty Wine
  • What event items are available?
    Audio Equipment
    Chairs
    Furniture
    Tables
  • What food and beverage items are available?
    Barware
    China
    Flatware
    Glassware
    Linens
  • What transportation and access is available?
    Parking
    Valet
    Wheelchair Access
  • What months are included in your peak season?
    March
    April
    May
    October
  • What months are included in your off-peak season?
    January
    February
    June
    July
    August
    September
    November
    December

1 Real Wedding

2 Wedding Deals & Discounts

  • Ace Hotel 1
    REHEARSAL DINNERS AT SEAWORTHY

    Host an intimate Rehearsal Dinner on the third floor of our 19th century Creole cottage. Seats up to 25.

    Set in a classic Creole cottage built in 1832, Seaworthy was opened by Ace Hotel with support from the team at Grand Banks.

    Seaworthy culls inspiration from Gulf Coast waterways, the time-worn traditions of Southern hospitality, and the legendary exuberance of the city of New Orleans.

    Four-Course Plated Dinner, $39-$59 per person (exclusive of tax+gratuity)

    Hosted Bar Packages, $30-$55 per person (exclusive of tax+gratuity)

  • Ace Hotel 2
    LOVE FINDS A WAY!

    Micro Wedding Package at Ace Hotel New Orleans

    $100/person (exclusive of tax+fees) for up to 20 guests.

    You don't have to let a pandemic stand in the way of your "I Do" day. Ace Hotel New Orleans' Micro-Married package covers you and 20 of your closest friends and family in a socially safe ceremony, followed by a four-course dinner reception.

    Package includes a ceremony space complete with all the necessities (linens, tables and chairs, Ace's customary floral settings, and complimentary cake cutting) *cake not included*; a four-course dinner with complimentary sparkling wine for toasts, one night's stay in one of our standard rooms, complete with early 11 am check-in for the wedding couple; breakfast for two from Josephine Estelle, plus a courtesy room block with discounted rates for up to 10 rooms (subject to availability).

    FOUR-COURSE PLATED DINNER MENU

    includes house selection of red and white wine served tableside

    First Course

    Josephine Estelle Fried Chicken, drumsticks, Calabrian vinaigrette, Italian furikake

    OR

    Meatballs, pancetta, tomato, parmesan

    ~

    Second Course

    Fried Brussels Sprouts Salad, lima bean, sourdough, golden raisin, cardamom, yogurt

    ~

    Third Course

    Canestri, cacio e pepe

    OR

    Campanelle, mushroom sofrito, leek, black truffle

    ~

    Fourth Course

    Redfish, sunchoke, parsnip celery root, ginger

    OR

    Flatiron Steak, Louisiana wagyu, white bean, rapini anchovy, smoked chile

Team of Ace Hotel

Bonnie Cahoon

Bonnie Cahoon

Catering Sales Manager

I'm a New Orleans native with more than 20 years experience in event planning and food and beverage. I LOVE that my job let's me be a part of other people's special occasions! I find the creative problem solving aspects of wedding planning the most fun-- whatever your wedding vision, I will make it happen.

Outside of work, I am mom to two hilarious, energetic little boys and a sweet, if somewhat neurotic Great Dane named Nola (naming my dog after my hometown was a lot cuter when I lived in Colorado). In my limited spare time, I enjoy Italian wine and making furniture and art out of steel, just not at the same time. Don't drink and weld.

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Map

  • 600 Carondelet Street New Orleans, LA, 70130 See on map
    504-565-2428 (Phone number)
    5049303077 (Other Phone Number)
    5049001181 (Fax Number)
    Location of (Ace Hotel)

Ace Hotel frequently asked questions

What items and services are included in the starting site fee at Ace Hotel?

Ace Hotel includes the following items and services for wedding events in its starting site fee:

  • Chairs
  • China
  • Clean Up
  • Flatware
  • Glassware
  • Linens
  • Set Up
  • Tables

At Ace Hotel, what items and services related to wedding catering are included in the cost?

Ace Hotel includes the following items and services in its wedding catering costs:

  • Cake Cutting
  • Dessert
  • Server(s)

At Ace Hotel, what does the bar service starting price include?

The bar service starting price at Ace Hotel includes:

  • Bartender(s)
  • House Beer
  • House Liquor
  • House Wine
  • Open Bar

What are the most important characteristics of Ace Hotel in terms of venue type, style and location?

The space offered by Ace Hotel for wedding events is known for:

  • Ballroom
  • Banquet Hall
  • Hotel
  • Rooftop

What kind of indoor/outdoor options are available at Ace Hotel for wedding events?

Ace Hotel offers the following indoor/outdoor options for weddings:

  • Indoor
  • Covered Outdoor
  • Uncovered Outdoor
  • Scenic Views

What kind of wedding events does Ace Hotel offer?

Ace Hotel offers the following types of wedding events:

  • Ceremony
  • Reception
  • Bridal Shower
  • Engagement Party
  • Elopements
  • Rehearsal Dinner

What services does Ace Hotel offer for wedding events?

Ace Hotel offers the following services for wedding events:

  • Accommodations
  • All Inclusive Packages
  • Bar Services
  • Cake
  • Catering Services
  • Clean Up
  • Event Rentals
  • Get Ready Rooms
  • Liability Insurance
  • Lighting / Sound
  • Outside Vendors
  • Pet Friendly
  • Set Up
  • Wifi

What furniture and decorations does Ace Hotel have available for wedding events?

Ace Hotel offers the following furniture and decor items for weddings:

  • Audio Equipment
  • Chairs
  • Furniture
  • Tables

What percentage of users recommend Ace Hotel and which are the most valued aspects of their wedding services?

Ace Hotel is recommended by 91% of couples who have used their services. Their overall rating is 4.7 out of 5 with the following breakdown: 4.8 in flexibility, 4.7 in value, 4.6 in quality of service, 4.6 in average response time and 4.5 in professionalism.

What kind of wedding service promotions does Ace Hotel offer?

Ace Hotel currently offers 2 offer promotions for wedding services.