Ace Hotel is a luxury hotel and ballroom wedding venue located in the Warehouse District of New Orleans. This venue boasts the energy and gusto of the city through its architectural design and friendly staff, who are prepared to give your love story a home. No matter your wedding vision, Ace Hotel’s flexible staff will help make that dream a reality.
Facilities and Capacity
This venue is fitted with five dynamic event spaces that can be customized on the day of your event. Invite up to 800 guests to celebrate with you in the Barnett Hall, a trio of spaces that can be separated or connected to meet your needs
Please enjoy our virtual tour, that really dives deep into our spaces and rooms. Virtual Tour: https://visitingmedia.com/tt8/?ttid=ace-hotels-new-orleans#/360?group=0&tour=0
Learn more about our wedding packages and pricing: https://drive.google.com/file/d/0B-_hsCLQU-aDamJ0OGswV2Fxc1Z0NGxBb21OMU12bWt1TjJn/view
Ace Hotel is a full-service wedding venue with on-site catering and event coordination available. Their services include:
Enjoy a wide variety of New Orleans-inspired menu choices to be prepared for your event. Select from several serving options, including buffet, family-style, hors d’oeuvres, plated and stations.
This beautiful building was erected in 1928. Until the mid-1970s, it stood as Barnett’s Furniture Store, a family-owned importer of modern Scandinavian furniture in New Orleans. Today it stands as a premier wedding venue in the city.
This venue is located in the Warehouse District of New Orleans, only a few blocks west of the Mississippi River. Lafayette Square Conservancy, St. Patrick’s Catholic Church and the Mercedes-Benz Superdome are all within walking distance.
5 Reviews for Ace Hotel
Recommended by 86% of couples
3 User photos
Mary Sharrick · Getting married on 06/01/2021
From Bad to Great!
What a long story I have to tell about the Ace Hotel. We booked it for the ceremony and reception for our daughter's recent wedding.Sent on 01/28/2020
My daughter and her fiance met with, toured the facility and asked for a sample menu and cost for 150 people in mid January. We waited and waited and then I came to New Orleans to look at the venues she was interested in. We met with the Ace and our contact in that meeting told us that the next day would be her last day. The Ace was the venue my daughter really wanted to use and so we talked to and negotiated our contract with Dawn Ledet in February. Over the next few months, we had lots of questions and either didn't receive a reply or what we got was curt. We began to feel like we were being passed around from person to person and that no one was really attending to us. By the end of June, we decided we needed another face to face and scheduled a meeting with Dawn. When we arrived our meeting was with Lindsey and Jaime and no explanation was given. While Lindsey was personable, Jaime was not and we got a series of no, no, and no on things that Dawn had said would be fine. We felt like we were going to have to "recreate the wheel". We were already 4-5 months into planning and that was not good news to us. Fortunately, my daughter has a friend who is one of the chefs at Josephine Estelle and he let us know that Dawn was no longer there and told us to contact Brad McDonald. So we did, thankfully. He and I spoke and I explained that I was feeling a real lack confidence in their ability to execute our plans. He assured me, point by point, on the things I was concerned about and we
moved on with Lindsey in charge. We were in a little bit of a lull in planning so the few times I contacted Lindsey she was helpful and replied promptly. Then I received an email from her saying the next day would be her last. I quickly shot off a "what the heck" email to Brad McDonald and before he could reply I got an email and phone call from Brenda Scherzer. Brenda assured me that she had lots of experience and would be there to see us through the rest of the planning. I was a little skeptical to begin with so I made another trip to NOLA in October to meet with the Ace. My daughter and I met with Brenda and Brad. After that meeting things really changed for us. The attitude went from " we can't do that" to "what can we do for you?". Brenda, who was joined by Jenny Ross a few weeks later, where both spot on with their information. We got quick and helpful responses and guidance. My confidence was restored! As the weeks rolled on toward the wedding all the details were ironed out and on paper and my fingers were crossed.
After all that negativity and times I thought I would pull my hair out,
the Ace carried everything out perfectly. From dropping things off at the hotel to the move out of vendors after the reception. Like all weddings, there are lots of moving parts and they all worked just right. We had a Pittsburgh Cookie Table and even the bellman and valets knew what to do with the cookies that were being dropped off. It was flawless!
Now to the food, it was fantastic! Our guests didn't compliment, they raved. Every dish was delicious and beautifully presented. The beef tender was perfectly prepared and carved. It was just perfect and the plates were piled high. Good food was really important to us and they really came through for us. The service was attentive and professional too!
Did I enjoy the entire process with the Ace?? No but in the end it was everything we wanted the day to be. I know that they have been working really hard to correct many of the issues that we encountered and sincerely believe that have done so. I was really able to relax and enjoy the day knowing that they had everything covered.
Thank you so much, Brad, Brenda, Jenny and Chef Brad for all you did to make it the best day ever for us.
Krista · Married on 12/03/2017
We were extremely satisfied with both the sales and event staff at the Ace Hotel in New Orleans, where we held our very small (13 people total) destination microwedding. We initially corresponded with Tey and Thomas before we were able to travel to NOLA for a tour of the spaces available at the hotel. Thomas was great at giving us ideas for how we could utilize different spaces for our ceremony and reception. He was very responsive to any questions we had both prior to and following the signing of the contract. The execution of the wedding was handled expertly by Jeff (who has since transferred to LA), Lindsey, Franki, Sierra, and Meghan. Lindsey helped coordinate every detail leading up to the weekend, when Franki took over seamlessly. Again, communication was on point - I never felt like we were chasing after them for a response. We deferred the decor to the Ace staff, and they did a fantastic job utilizing items they keep on hand, along with some fresh flowers - you would have thought we spent a lot of time meticulously planning the decor ourselves! Because of the excellent service we received, we were truly able to relax and enjoy our wedding day. I cannot recommend them enough if you're looking for a fun, quirky backdrop for your wedding or event!Sent on 12/07/2017
Lily · Married on 09/12/2015
Cannot say enough good things about working with Ace Hotel New Orleans! I worked with their events team to plan a formal fundraising gala for a local organization with 250 guests. Their event coordinators and sales reps were very responsive, helpful, and supportive. They always provided great guidance and kept the event logistics organized and on track. The venue is awesome, totally unique in New Orleans and very chic. Planning is very easy, as they offer chairs, tables, linens, overhead lighting, etc., and they provide great recommendations for vendors for other needs. We did a sit-down dinner, which was flawlessly coordinated by the kitchen, and everyone loved their food! They worked with us on the menu and customized it to exactly our budget and needs. Also, know that if you book your wedding here, you are supporting a business that truly gives back and supports the local New Orleans community. Highly recommend!Sent on 06/26/2018