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Allison's Gourmet Catering and Event Planning Reviews

Allison's Gourmet Catering and Event Planning

Allison's Gourmet Catering and Event Planning

Parker Dam, CA
3.6 out of 5 rating, 5 Reviews
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Reviews

3.6 out of 5 rating
5 Reviews
  • Quality of service
    3.4 out of 5 rating
  • Average response time
    3.5 out of 5 rating
  • Professionalism
    3.7 out of 5 rating
  • Value
    3.7 out of 5 rating
  • Flexibility
    3.9 out of 5 rating
80% Recommended by couples

Awards

5
  • User1142953 Sent on 04/24/2013
    5 out of 5 rating
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    We got so many compliments on how great the food was. Our menu was a salad with honey pear dressing and chicken with a white wine dressing. Portions were perfect, it tasted great. The staff were wondering, answering all of our questions in the planning period and were so friendly with us and our guests. They did a great job setting up tables, everything looked beautiful.
  • Amanda
    Amanda Sent on 11/15/2011
    5 out of 5 rating
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    Barb was amazing to work with! She was very flexible with our choices and with meeting times (we both work later than most, but they would stay late to meet with us). She was very helpful when in came to set up and everything. She was quick to communicate and answer any questions we had.

    Now onto the food. It was delicious! We had lots of people telling us they loved their dinner. The butternut squash soup was fantastic- and my favourite part (I will be ordering some for my home when I can :P)! Everyone loved it, even a few who weren't to crazy about butternut squash soup but ordered on our advice really enjoyed it.

    The servers were amazing. Super friendly and quick to help out any of our guests. I had one table raving about their server!

    All-in-all I would hands down pick Allison's again for any catering, we are very very happy with what we received. Barb made this experience a great one, and I thank her and her husband for all her help!

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    Emily Sent on 09/27/2008
    4.6 out of 5 rating
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    Barbara at Allison's of Milton bent over backwards to accomodate our unique demands and venue amenities. They customized a menu entirely to our theme and totally got on board with our vision. On the day of, when the our self-stocked bar ran out of something, the bartender went home to get some of her own alcohol so that we wouldn't disappoint any guests. Our only complaint is that some of the rentals were not what we asked for and the food on the day of was not presented entirely as promised. Other than that, I would say that Allison's is very high quality for the price.

    Allison's Gourmet Catering and Event Planning's reply:

    I remember this very lovely young bride and we did try so hard to make everything perfect for her. Indeed, when they ran out of their liquor our bartender went to her own home and brought back more liquor. I would say that goes above and beyond the customer service level. Unfortunately, once the rentals arrived they were not exactly what was promised...at that point we used what we had and did the best we could. Not sure about the food though...didn't hear any negative comments from anyone...so I am not sure what this is about.
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  • E
    Eleanor Sent on 10/01/2011
    3.4 out of 5 rating
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      2.5 out of 5 rating
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      3.5 out of 5 rating
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    I really enjoyed working with Allison's Gourmet Catering. At our initial meeting they had solutions for problems other caterers hadn't been able to solve. On the day the food was excellent, the staff was very polite and helpful. All the guests were really impressed and enjoyed the food immensely and as the bride, I wasn't stressed at all, feeling I could leave everything to them. My only difficulties with Allison's was the process of finalizing decisions. It seemed that things we'd discussed in meetings were forgotten or misremembered by a few days later. I had to send many repeats of lists and requests to be sure I was getting what was decided on. The contract and rentals list had to be redone countless times so be very careful and go through each item one by one to make sure there are no doubles or missing items. We also had a small issue with what we were charged and while that was just an understandable mistake, it took much longer to resolve it than I would have liked. Overall I would recommend Allison's, but only if you're the kind of bride who's either very on top of things all the time, or who won't get stressed by differences in the details.
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    Cole Sent on 01/05/2011
    0.2 out of 5 rating
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    We used Allison's catering for our wedding reception. I would not recommend them to anyone. All seemed great up until our day. We received many complaints from our guests that the staff was rude, the food was cold, and they did not follow directions / timeline. A staff member yelled at the bride-to-be which had put her in tears. There was a lot of details missed that ended up costing us more money. We complained to the owners and received nothing but excuses for their poor service. I'm not a picky person and would normally let the little things pass... but the way we were treated by their staff and the response of the owners disgusts me. The only good thing I can say is the price... but trust me, you get what you pay for.

    Allison's Gourmet Catering and Event Planning's reply:

    Sometimes you just can't please all of the people all of the time! As hard as we try!

    We at Allison's pride ourselves on excellent food and excellent service. Check out our website at www.allisonscatering.com and read our 'Press & Praise' Section...or call me at 905-875-2962 and I will give you some names and numbers of 'very happy' brides who will tell you about us!