Wooden Rose Company LLC
They look real and last forever
1042 Benstein Road, Walled Lake, MI 48390
Contact Us
866-802-4991
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Business Info
Services: Flowers & Decor
Established: 2002
Employees: 10
Accepts:

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About
Amazing hand made wooden roses and wooden flowers made of birch wood shavings. We are the original supplier of in the United States. We are also the largest rose supplier for Canada. We sell wooden roses to retail locations and we sell wholesale wooden roses to verified companies. Our location allows for the quickest shipping within the United States and Canada. Our supplier started the industry and continues to supply the most consistent product and dye lots.

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Frequently Asked Questions for Flowers & Decor
What type of decor (if any) do you offer?
We offer a great alternative to real roses. We offer life like wooden roses.
 
Do you provide non-floral additions to floral arrangements?
Yes, we offer onion grass and sleeves.
 
Do you offer full-services, such as wedding day setup, for an additional fee?
No, we offer wooden roses to buy retail.
 
Do you offer flower preservation services?
No
 
Do you offer any other specializations that have not been covered?
No

Additional Questions and Answers
Is there a minimum order requirement for your flowers?

For our small bud roses we have a 1 case minimum. This means you must purchase at least 100 bunches of roses ( 800 stems). For our semi open roses we have a 1 case minimum which is 90 bunches (450 stems). We have a 1 case minimum for our full open roses which is 50 bunches (200 large, 100 small stems). We will also mix a half case of open and semi if you choose. We have a 10 bunch minimum order requirement For our carnations. Most other companies have large minimum orders and charge much more for cases if you mix colors. We believe there is no reason to penalize a customer for testing the market with a smaller order.

How do I place an order?

You may place orders via phone or email, but please call us with credit card payment. For pricing or information not provided on this page, please click on the contact page to call us or send an email. Email is monitored during business hours Monday - Friday.

Can I cancel my order?

In our continuing effort to provide our customers with quality service, the order process begins as soon as your order is confirmed either by email or phone. If you place an order that you wish to cancel, you must contact us within 2 hours of placing the order. We tend to process and ship orders very quickly.

I've ordered. Where is it?

Eager to get your roses, flowers and accessories? It's easy to check your order status. You will be emailed a tracking number the day your order ships. You can track your shipment by entering your tracking number on our shipping page or you can always email or call us.

When is my credit card charged and do you extend terms or COD?

When you use a credit card, it is not charged until your order is ready for shipping. Typically your card is charged the same day your order is processed or we will inform you that the product is on backorder. We do not extend terms nor do we accept COD.


What's the shipping charge and can I pick up?

We do not offer will call ( pickup service). We are an online business and not open to the public.

We do not offer free shipping. To keep shipping costs fair, we:

We ship via FedEx, UPS and USPS. Orders shipping to Canada will always be UPS.
Give you a choice of four shipping services in most cases (Commercial ground and home delivery is standard).
Base your estimated charges on total weight, size and destination of each case.
Combine items based on size and shape to eliminate as much "dead weight" as possible.
You can be assured your cost is competitive. We will give you the total shipping per item when we process your order.
We ship to:

Street addresses only (sorry, no P.O. boxes)
Military APO/FPO addresses (products over 35lbs cannot be shipped to APO/FPO locations - all other shipments are USPS)
All 50 states. We also ship to the U.S. Virgin Islands and Canada.
Will you mix colors in a case for me?

YES. Please don't hesitate to ask us to mix unlimited colors(we ask for a five bunch minimum per color). We work with our clients to create the right solution for their business.

How are the roses packaged?

Our rose buds measure 2 1/2" deep and 1 1/2 inches wide and they are set on a 11" stem. Our small roses are packaged in bunches/sleeves/packages of 8 flowers. The semi open roses are sold packaged in bunches of 5 flowers and the full open roses and large long stem roses (15" stem with a 3" bud) are 6 to a bunch. The bunches are packed in cellophane and wire wrapped.

How are the carnation-like flowers packaged?

Our flowers are packaged in bunches of 20. There are 25 bunches in a case or 500 flowers. The bunches are packed in a plastic bag over the flowers. They are tied at two places on the stems. Each bunch contains 2 of the following colors: Fuchsia, Dark Blue, Yellow, Orange, Lime, Salmon Pink, Teal, Magenta, Cream and Dark Purple.

How is the Rose Oil, Sleeves and Onion Grass Packaged?

Our rose scented oil is packaged in a 0.5 ounce plastic clear dropper bottle without labeling so you can add your own private label. Our 50 pack of sleeves are 1.6 BOPP and come with a perforated bottom. The larger sleeves will fit 1 to 2 dozen roses and our single rose sleeves will hold between 1-6 roses. Our Grab-N-Go sleeves have a handle, sealed bottom and are branded in white with "Wooden Roses" and hold up to 3 dozen small bud roses. Our faux onion grass is typically sold in a bunch of 100 units wrapped with a rubber band. Typically these items can be added in your case of roses. In certain cases, the additional weight may add to the shipping charges.


General wooden rose care and is it okay to have my wooden roses outside?

Wooden roses are made of birch wood shavings and on occasion will appear split, this is a natural occurrence in fine thin wood. Wooden rose petals are attached with clear glue, if you notice some strings of glue, simply pull them off and the rose will be fine. On occasion you will have some roses that have the green stem unwrapped, we suggest using floral tape to repair. You may clean your wooden roses with a duster or with a cool dryer on a low speed setting. Our flowers are made of wood and are put through a dye process. Please note that large open flowers are more susceptible to damage and are best for floral arrangers who are skilled with a hot glue gun. It is best to store the flowers in a cool, dry place. Wooden flowers should be kept away from water and will fade in direct sunlight. We do have customers who use them for outside events and ceremonies, but are fully aware of the affects of the elements.

What if I receive damaged product?

Wooden roses are a mass produced product that continues to have tremendous success. When you order in bulk there will always be some percentage of defective units. It is important that you create your business with margins that cover damaged product. In most cases, we will replace defective product however we check all orders before they ship in order to decrease any imperfections. If you receive defective product and want credit, we ask you to send back the product and we will send out replacements after inspection.