I cannot say enough good things about Certified Travel. Carolyn was recommended to me by another agent because of her specialization in destination weddings.

In July of this year, I was married in the Dominican Republic. Getting there was a trip itself, no pun intended. First Carolyn helped me sort through the numerous all-inclusives in the Caribbean. Then she worked with the resort on my behalf to make sure details were taken care of: number of guests, rooms, wedding date availability, and more.

Carolyn worked tirelessly on my behalf before the trip, and even during. We had additions and cancellations to our trip right up to the last minute, and Carolyn was always just a phone call or email away to help with the changes.

If I had a question about a particular service or resort policy, she was always there to make the call to the resort to clarify.

We had a couple of problems once we got to the resort, and on a Sunday she was still working to make sure we had the best trip of our lives.

It's hardly an understatement to say there's no way I could have coordinated the trip without her. Nor could I put a price on the peace of mind knowing that she was ready to help in any situation.

People say that travel agencies are a relic of the past thanks to the internet, but I wholly disagree. Agents like Carolyn provide a high-level of service that you will not find anywhere online. I highly recommend her services, and wouldn't hesitate to use them again for my next trip, even though it won't be for my wedding!