yummi candles? clear cup tealights?

I guess that was just a bit of a rant, but I was wondering if

A: any of you had any issues with them

(I cant imagine ups being at fault because I've literally never had a problem with any other packages over the last year, that goes for dhl, fedex, usps, etc. as well)

B: if anyone knows of a good place to buy some clear cup tealights in person. I want white one, not slightly off white vanilla ones, and they have to have the clear cup.

Wow, mine came no problem and it was a BIG box, very heavy, and still wasn't an issue. Maybe call UPS?

I didn't have any issues. Call ups just in case. Maybe it is a screw up with them

Did they give you a tracking number? I just ordered from them and I got an email with fedex tracking info for my order. With the tracking info you can follow up with the shipper to figure out what happened.

I had no issues with my 2 orders from them for votives.

They did give me a tracking number, which just says it was delivered to my city, az- porch.

I called ups, but they said I'd have to have the company handle it, that's when I contacted them and they resent it. but it was again delivered to my city, az - porch, so I suppose I will call ups again, but they couldn't do anything last time, so I guess I just need to get a refund and find somewhere to buy them, maybe save-on-crafts?

it's just blowing my mind because I literally have never had this problem except twice now with this company. my delivery guys know me, I order a lot of stuff, if I'm not home, they actually have my cell number and call me. that's why I don't think its a ups problem, but maybe I'm just the unlucky one. hahah

eta: as far as customer service though, when I called them, they said theyd email me. then never did. I called back to make sure they had my email and a girl told me everyone was on the phone and they will call me back, they never did. then I finally called again the day it was supposed to reship and the girl sounded confused, but then assured me they were about to ship and then actually emailed me. so I did send an email back to that girl to see whats up, but I've basically given up on getting them in time from them. I just hope I can get a refund. I actually just checked save-on-crafts and they have the same candles on sale for $8, so that's a positive, that's less than half of what I paid from yummi. as long as I can get a refund, I save a few bucks in the end.

Ugh, I just checked ups website again, and only the shipper can open a claim. :[

oh well, I guess if these candles are the worst thing happening this close to the day, I'm doin alright. :]