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J
Devoted June 2019

Worst wedding dress experience !!!

Jasmine , on August 22, 2018 at 8:50 PM Posted in Planning 0 15
So I’m here just to vent!! It’s kind of long (SORRY)

Yesterday, I went to my first bridal gown shop to finally look for my wedding dress. The experience was excellent (Bridals by Elena)! I think I may have found my dress but I figured I should continue to shop around for more dresses.

So today I go to a new bridal shop and OMG the worst exerience ever. I was greeted by the owner she made me fill out this paper work. She asked when was my wedding date so I told her. She goes to say I have been working with brides that are getting married in Sept. October. Nov. 2019 basically implying I was starting to late (I let the slide). Then she says that’s why they wanted me to work you (guessing bc my wedding is close) but I was happy I’m like I get to work with the owner great !!

long story short. She had an assistant that had only be working there seven months work with me the entire time. I seen the owner maybe TWIVE. She did not explain dresses to me, she took a WHOLE conference call during my appointment. I tried on FOUR dresses and told the assistant not to be rude but I’m leaving bc I was suppose to be working with Mary. No offense you can’t really explain the dresses nor pin them the way it should be so I could get the feel of the dresses. She didn’t take any offense and told me to express my concerns to the owner bc she understands but know the owner wouldn’t listen to her if she had said it.

So as I’m leaving I expressed my concerns, she was very combative saying she was pulling dresses for me. First off I get you were pulling dresses but you still have to explain the dress, ask me what I like/don’t like etc. let’s just say I’m glad I didn’t go there first.

The first shop made me feel beautiful. She complemented me several times, was very engaging and everything. The second shop didn’t give me one compliment (not that I wanted it or anything) but when you try on wedding gowns you are suppose to feel beautiful and happy. Today was totally the opposite.

15 Comments

Latest activity by Rebecca, on January 13, 2019 at 9:39 PM
  • LisaMarie
    Dedicated October 2018
    LisaMarie ·
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    Sounds a like really bad experience. I would definitely complain and never go back there. It should've been a more enjoyable experience like the first place.

    And also, I think you're still on time to order your dress. Every place I went to said it would take about 6 months to order a dress and for it to arrive, then 2 months for alterations. Don't let them get in your head. You're good on time. I hope you have better experiences from here on out.

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  • OG Gretchen
    Super June 2018
    OG Gretchen ·
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    Ten months is still a good time frame to order a dress. Stick with the first shop that was pleasant to work with.

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  • AJ
    VIP September 2018
    AJ ·
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    Hmmm I don't know where you're located but I too had a really terrible experience in a bridal shop run by a lady named Mary and her assistant 😂 I'm so glad your first appointment was better, so you weren't discouraged from the start!
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  • J
    Devoted June 2019
    Jasmine ·
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    Hey AJ!

    I went to a shop in Annapolis, MD and how ironic 😂. It was very horrible.
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  • AJ
    VIP September 2018
    AJ ·
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    Oh not the same one then! I was in southern MN. I would have walked right out of there if I didn't have a gift card! The lady didn't know I had it but I swear it was like she was trying to get me to take my business elsewhere. I ended up just buying an accessory so I wouldn't have to give her any more money.
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  • J
    Devoted June 2019
    Jasmine ·
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    Yes I feel like it was plenty of time. Especially since the first shop was saying I came at a perfect time. It’s was just a horrible experience and I’m going to write a review.
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  • J
    Devoted June 2019
    Jasmine ·
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    I was truly disgusted with her and the fact she was the owner made it even worst. I literally only tried kn four dresses smh.
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  • J
    Devoted June 2019
    Jasmine ·
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    Thank you ! Yes, I read on many websites to go 8-9 months before your wedding or earlier bc it takes sometime for your dress to come in. And the first shop was like you came in at a perfect time etc. I will never go back there and I’m trying to write a review on wedding wire under their page but I can’t.
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  • Kay
    Super November 2018
    Kay ·
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    I think it would be helpful to future brides to write a Google Review.

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  • I'mthemom
    November 2018
    I'mthemom ·
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    We loved Birdala by Elena. My daughter had her second fitting last night and Elena has been there since she found her dress a year ago.

    We also went to Marys when prom dress shopping five years ago. It was horrible!! We didn’t have an appointment, didn’t know you needed one, and mybbudget was going to be around $300-400 which I thought was plenty. The sales girl very rudely said....”you won’t afford anything here, with alterations you are looking at. Minimum of $700,” I’m sure that was the truth, but left a bad taste in my mouth. So when my daughter got engaged we already knew we would not go there. We also looked at Wren brodals and didn’t get a good vibe there either.

    Go nack to elenas and find your dream dress. Also, there is a place in Edgewater that has consigned dresses and new ones. I popped in there before my daughter go her dress and they were so nice.

    Love elena!!!
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  • J
    Devoted June 2019
    Jasmine ·
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    Hello Elena,

    Thank you for your response. Bridals by Elena was absolutely amazing. I also feel like Mary judge me on my budge as well because she kept saying things in reference to my budget. She was very rude to be an owner of a bridal shop. I have one more shop to go to this Saturday in Norfolk, Va to try on dresses. I do believe Bridals by Elena will be the shop i choose.

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  • I'mthemom
    November 2018
    I'mthemom ·
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    That’s awesome!!! Elena is awesome!!
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  • Joann
    Devoted June 2019
    Joann ·
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    My first-time bridal shop experience trying dresses were on two days before my birthday and before i met my fiance because of my friend (now not a friend anymore to me because we fought )and i done a project (long story) on which bridal shop best in town. The paperwork i did fill out i did not receive emails or be ask budget they just let me browse around the store at the dresses were limited i notice they didn't help me find particular dress i hold heavy five dresses in one time to have for the fitting room. The gross thing i saw a blood stain on bodysuit i wanted to tell them why they didn't wash or iron from after previous clients try things on the bridal shop is fancy by the decor and having orange juice in a wine glasses. They had pieces belts, veils, two pieces dresses you name it but so limited to choose from. I didn't love my experience because i wasn't looking for an actual dress just a project to please my friend. Anyway, i did like the wedding dress mermaid style that by my friend's favorite designer i had so-called bridal moment i was speechless and actually cried (it was supposed to be planned to cry or sketchy to cry but i did cry for real). my true story. I am tearing up typing this
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  • S
    Devoted April 2021
    Soon2BMrsR ·
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    Don't believe the "hey if you got it in New York it would be three times more." That's not true. They should not be selling anything above MSRP and that number is the same all across the country, and if they are, they can get in trouble with the manufacturer. So this lady gave you a load of baloney and she knew it.

    Pro tip from a bride who has dealt with a lot of horse manure from bridal sales people: NEVER tell them your real date. "Why oh why?" some of the other brides here are scratching their heads wondering. Because you don't want to gamble with telling them your real wedding date and then have it not come in on time or worse scramble to do alterations and have them ruin your dress. It happens all the time. I only tell the people who really need to know the real date, everyone else get's a date that is at least 4 months early after all it's stuff I decide to wear when I want to like any other piece of clothing. It's none of their damned business when exactly I'm getting married.
    Also never tell them your budget, or at least the upper limit of your budget. It's like going to a car dealership and showing the car dealer your bank statement. Of course they are going to push the closest dress to the upper limit of your budget as possible. So don't play that game with them. You are the patron, they are the salespeople they are supposed to do their job and interest you in their wares.

    My reply to anyone asking about my attire budget is simple: "I'll set my budget once I see something I like, now show me what you have" or a I like to smile and say "Like I told my ex, if you have you ask then you can't afford me."
    Bridalshop or no bridalshop, these people work in retail. That means more often than not they are going to be lazy, stupid and just plain mean. That goes for about 98% of most humanity and about 99.99% of sales people.
    I would file a report with the Better-Business-Bureau and let the chips fall where they may. It's not they are the only bridal shop in the world. As I found, for all the shops that didn't want my business, there were plenty more who did and were willing to work for it( like the amazing bridal attendant that helped carry my dress to my car, which was parked four blocks away across a major intersection).

    One more thing: don't get bamboozled into committing to buy a dress immediately because "it might be too late." There are other ways to get around that. First of all a reputable salons in good standing should be able to put in a rush order and get it for you as early as three months if your dress is assembled in the States, sometimes earlier. There are other things that they can do too: if the floor sample of the dress you like fits near perfect or just needs some taking in, they are sometimes amenable to selling it to you(that's another option you have and its perfectly legit--the draw back is you may have to buy it as is but normally they should give you a list of recommended seamstresses in your area and you may have to pay to have it cleaned and pressed so that it is pristine). Finally, there is nothing wrong at all with getting a dress from a different year. There are hundreds of thousands of dresses out there, some have never been worn, that are still waiting for a bride to wear them. So don't think the salon is your only option. It's not and it shouldn't be the last place you look.


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  • Rebecca
    Master August 2019
    Rebecca ·
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    Soon2BeMrsR

    ...Are you seriously attacking retail workers as "lazy, stupid, and mean"?

    You do realize lots of people in retail may also come on this site and get married?

    So many things to say, and you label an entire class of workers instead of supporting other brides?

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