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Emma
Just Said Yes November 2020

Won't upload!?!

Emma, on May 16, 2019 at 11:18 PM Posted in Account Support 1 5
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Hello my fiance and I have been working on our registry for the past few days and we are finally done finding all the items but they won't upload onto WeddingWire. It's showing most of our items from most of our various registries, but it will not upload from Wayfair, Sur La Table, or Williams Sanoma.

We have tried deleting it and then reuploading it and we have waited longer than 24 hours. They say that they are synced and showing but then they are not on the list of items under our WeddingWire registry.

TIA!!!

5 Comments

Latest activity by Jordan, on December 17, 2020 at 7:02 AM
  • CourtneyBrittain
    Master August 2019
    CourtneyBrittain ·
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    Hi! I’m having the same issue and I was told to email WW. Unfortunately, they said they couldn’t fix it at the moment so I am thinking I may build my website on a different platform.
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  • WeddingWire Support Team
    WeddingWire Administrator March 2023
    WeddingWire Support Team ·
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    Hi Emma! I'm taking a look at your registry and I see that the retailers that you have there are linked correctly. I'm not seeing William Sonoma within your account though! At this time, not all retailers' items will appear in the list view, only a few main retailers. All of the other retailers will have their icon at the top of your registry page so that your guests can click on that to be taken directly to that retailer's registry page.

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  • Moira
    Just Said Yes July 2021
    Moira ·
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    I am having this problem as well for Sur la Table. My registry link works if I copy and paste it into the search bar but when I try and add it to my registry it says the URL is invalid. I don't know if that is something on WedddingWire's end or Sur la Table

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  • WeddingWire Support Team
    WeddingWire Administrator March 2023
    WeddingWire Support Team ·
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    Hi Moira! Please reach out to our Support Team at help@weddingwire.com with your Sur la Table registry URL. We would be happy to take a look!

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  • J
    Just Said Yes October 2021
    Jordan ·
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    I am having the same issue with my Sur La Table registry. I says the url is invalid.
    • Reply

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