I've been having a lot of issues with my wedding coordinator. When I actually sit back and think about it, this hasn't been as recent as I thought. She is disorganized. For example, when we worked through 5 peoples schedules to have a tasting in the fall, she suddenly realized that week that she had a bridal expo to attend. Those things are planned months or even a year in advance. Alright, no big deal.
She does this again with our last meeting, after working with 5 schedules to find a date/time. 16 hours before our meeting she calls to say there is a last minute event in the room we are getting married in. She wanted to reschedule with 3 weeks until the wedding. The problem is we live 50 minutes from the venue and my parents are just under 2.5 hours. Also, we have jobs. Weird, I know. So we ask her to make it earlier. She obliged.
That meeting lasted a half hour. She did not know any of the details of the wedding. She didn't know our menu. For example, when we booked with the director, we asked if we could have seagrams subbed for Jameson. SUBBED. The director said yes with no added charge. If she had said there was an added charge, it would have been fine. I'm not a haggler. So the wedding coordinator says "I see we are switching to Jameson for an upcharge." Stop. We are not. It is in my contract. She tried that day to nickle and dime us for everything that was already agreed upon.
So the past week and a half I have been trying to get an invoice from her. First, she sends me a rough draft of the invoice. Who does that? It's not correct for our count, missing vendor meals, she just changes the type of crab cakes for some reason and then tries to charge us an extra dollar per person for banana cake. We have an inclusive package that the cake is no added cost unless you want extras. One of the complimentary choices is banana cake. She tells me that it costs extra now. Nope, see brochure. She agrees to honor that price. Okay fine. She also has 3 cocktail tables costing 157 when she told me they were 87.95. I told her about the table issue. Yesterday she sends me the final invoice. It includes 72 chairs for the ceremony at 5 dollars a piece. There are 6 people who won't even be sitting. She had in her rough draft "66 chairs". Ugh, here we go, another oversight. Another reason to communicate. Regarding the tables, she says. "I'm sorry you misunderstood, the tables have never been less than 150." WRONG. I have an email where she explicitly states the price. I send her the screenshot. She replies "I will honor it...the tables haven't been that price for a while." A while? I thought it was never. She should have known when I said 87.95 that she misquoted me. But she tried to play me. Where would I have pulled that number from????
Sorry this is so long. I'm just disgusted. This doesn't even cast a true light on the issues I have had with this company. I'm tired. I have been calling my seamstress each day for my dress. No answer. I get married in a week. I just can't wait to be done.