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Kersten
Savvy November 2019

What is going on with my wedding planner?

Kersten, on September 12, 2019 at 11:41 AM Posted in Planning 0 5
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Hey everyone! I have been engaged since August 2018 and the wedding planning process was great! It was fun to pick out vendors and try food and create spreadsheets. But now with the wedding 50 days away I am starting to get nervous about this event we’ve spent over a year planning. My mom wanted me to get a wedding planner as my venue is DIY and while I thought a day of coordinator was only necessary, I listened to her and other and selected the “partial” wedding planning package and honestly I think it was for nothing. At first things seemed fine like I did most of the work with everything but I didn’t mind but, I am supposed to get unlimited correspondence and it takes weeks for a reply most recently I gave up emailing her because she hasn’t replied to my emails and started texting her, she was supposed to join me to 3 vendor meetings and she went to one even tho I asked her if she would attend the others. We did our venue walk through in July for a November wedding to accommodate her schedule and during the walk through she didn’t really remember details of our wedding. After the walk through she sent me the PO Box for the RSVPs to be sent and I confirmed the address before I sent the invites. Now my guests RSVPs are being sent back because she gave us the wrong zip code. I originally choose her as I really liked her social media presence and her past work with my other vendors. Now I have been having terrible nightmares that she is a hot mess the day of the wedding and that I have to console her the day of. What was supposed to take the stress off me is now actually causing me more stress than the actual wedding... what do I do?

5 Comments

Latest activity by Cher Horowitz, on September 12, 2019 at 7:45 PM
  • Z
    Devoted November 2019
    Zoe ·
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    This sounds awful and you are definitely justified in being upset. Did you sign a contract? What duties were specifically outlined?

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  • Kersten
    Savvy November 2019
    Kersten ·
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    Hi Zoe,

    Yes we signed a contract and she is supposed to provide the following:

    . Services Provided• A meet and greet to get to know you and your fiancé, and get a sense of who you are as individuals and as a couple• Unlimited phone/email communication• Up to 3 monthly planning meetings• Assistance in making vendor selections that fit your style and budget• Collect and manage RSVP guest list• Attend up to 3 vendor meetings of your choice• Create comprehensive, detailed time line, floor plan and set up list• Venue walk-through prior to wedding day• Confirm details with vendors 2 weeks prior and share time line• Coordinate rehearsal and distribute time line to appropriate family members and wedding party members • Collect all personal decor items at rehearsal and transport to wedding site on wedding day• Up to 10 hours day-of coordination (including set up) • 1 Day-Of Assistant• Ceremony site set up• Reception site set up• Greeting and directing all vendors and serve as the point of contact person• Direct ceremony procession and activities• Help coordinate family photos• Coordinate reception events (grand entrance, special dances, cake cutting, toasts, etc.) • Distribute final payments/gratuities to vendors on your behalf
    • Coordinate transport of gifts/personal items to the designated car/room

    There are are a lot of duties surrounding the day of so I think that’s why I am so freaked. Like everything done before then has been hit or miss and I really want to relax and enjoy my wedding day but don’t know what to do...
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  • S
    Dedicated October 2020
    Sarah ·
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    Looks like your contract includes 3 monthly planning meetings and since she only went to one vendor meeting, I think you should reach out to her via phone call and tell her that since your wedding is 50 days away, you would like to have a meeting and make sure that you both on are the same page with everything that still needs to be done. I would make sure the meeting is in person and to bring your contract and a list of your expectations for her and just say these are all the things in your contract and things that need to be done. I would also express to her that you need assurance from her that things will be completed correctly and tell her that the RSVP mistake is giving you a lot of concern and stress about how things will go the day of your wedding.

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  • L. Thomson
    Expert October 2020
    L. Thomson ·
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    I'd contact her and remind her of her contracted obligations, which she is not doing.
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  • Cher Horowitz
    Master December 2019
    Cher Horowitz ·
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    If push comes to shove, I'd go ahead and just fire her. The last thing you need is an adult to stress over. I'm sorry you've had this awful experience Smiley atonished

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