What is considered high resolution?

This may not apply to your situation but when I got my pictures in a Dropbox folder I saved the pics and printed and the resolution was very bad! I called my photographer and it turns out I was supposed to download the pictures rather than save. Again, not sure this applies to you but thought I'd mention it just in case call your photog and ask otherwise

That would still be considered a fairly large file. I believe that's the medium size on my camera. Our photographer is giving us digital files that only print up to an 8x12. Basically they're encouraging you to get any larger prints through them. If you do, they will use the full size image so that it prints better.

P.s. if you're saving them from the USB to your computer and then uploading them online to print, the quality will definitely be reduced. Every time a file is altered, saved, uploaded, etc. It reduces the original quality. Best bet would be to take the USB to whichever printing service you're using.

5456x3632 are dimensions, not dpi (dots per inch). High resolution is about 300dpi and up. You should be able to change the dimensions and keep the dpi high (i.e. a photo that is 3.5" x 5" is 1050x1500 px and if you set it to at least 300dpi it should be high res).

2760x1840 is 9.2" x 6.13" at 300dpi and should look find printed. I imagine the resolution (dpi) is at 72-150 which will never look good printed.

I guess I need to better understand what it is your doing and I'd have to look over your shoulder to see what program your using to help you

Hi Lydia. MrsBest2B is correct; it's the dpi that is important and not the width/length that dictates resolution quality. Can you share with us what the contract states? Does it mention reprint quality, high resolution, web ready, etc?

Ok so the dpi is 240. Our contract is very basic and just states high resolution. I didn't realize there was no true guidelines of high resolution. DH did figure out that the dropbox pics we got were 72dpi (which is what we had test printed off)so I guess printing off the USB we just got will be a lot better. I'm not looking to print anything larger then a 8x10 so I should be good. Thanks for helping me understand this.

Thanks for the update Lydia. When you get a USB or CD (or look at from DropBox/Hightail) and pop into your computer, what you are viewing are thumbnails of each file. It's a quick reference guide as to what the unopened file looks like. Those thumbnails are low resolution (72dpi) so they can quickly and easily be scrolled through without locking up your computer. You can print from these thumbnails; hence the low resolution quality. However, if you want to print a high res from your computer, double click on it to open it up. It's only when the file is opened that you will be able to print the high res image.

When you take the CD or USB to a lab/kiosk, those programs automatically open up the files and print from those. At home with your own computer, you need to open each file.

You can download images from DropBox or HighTail, save it to your desktop or a folder, then open it and print high res. Make sure your computer has enough "oomph"ram/memory to store all that info.

I'm glad to hear your files are high resolution!