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Lacy
Savvy July 2020

Weddingwire for Business

Lacy, on October 3, 2019 at 2:01 PM Posted in Account Support 0 9
Hi, does anyone know how to get your business active on weddingwire?

I downloaded the app, set up my business profile. I'm unable to add photos or find my business on weddingwire itself.

Any suggestions?

Thanks!

9 Comments

Latest activity by Jessi, on April 29, 2022 at 12:54 AM
  • Terran
    Dedicated December 2020
    Terran ·
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    I know I've seen it on the computer before I sign in. I think it says something like "Are you a vendor?"

    I would give it a try on the computer

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  • Ivy ORP
    VIP October 2019
    Ivy ORP ·
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    I had an issue when we signed up as an engaged couple because I already had a vendor page set up. I think it has an issue if you're using the same email for both. You might want to contact them directly to confirm what the issue is though.

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  • Lynnie
    WeddingWire Administrator October 2016
    Lynnie ·
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    Hi Lacy! I was able to locate your wedding vendor account, and it is still pending - you need to add more images and then our content team will verify your information. For assistance adding photos and getting your storefront live please reach out to support@weddingwire.com with your business name and email address.

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  • Lacy
    Savvy July 2020
    Lacy ·
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    Thanks Lynnie, but it does not give me an option to upload photos.
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  • Lacy
    Savvy July 2020
    Lacy ·
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    View Quoted Comment
    I am using my business email for the vendor page and personal for my personal page. Thanks!
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  • Lacy
    Savvy July 2020
    Lacy ·
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    I've emailed twice and it's been two weeks, I haven't heard anything back. Is there someone else i can email?
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  • WeddingWire Support Team
    WeddingWire Administrator March 2023
    WeddingWire Support Team ·
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    Hi Lacy! I'm sorry to hear you have not heard back from our Support team. When you have a moment, please reach out to us at help@weddingwire.com with the email address associated with your vendor account so we can further investigate this for you.

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  • Lacy
    Savvy July 2020
    Lacy ·
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    Emailed that address too, nothing. No response.
    • Reply
  • WeddingWire Support Team
    WeddingWire Administrator March 2023
    WeddingWire Support Team ·
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    Hi Lacy! Our team was unable to locate any requests with the email address associated with your account. When you have a moment, please send a private message to our Support account with the email address you used to send your request!

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